Precision Tune Auto Care

The manager and staff were very nice and informative. They made sure to tell me what was going on with my diagnostics every step of the way. I will be using this place for any future service my vehicle may need. Saturdays are very busy, so be prepared. They have free WiFi so it worked for me.

Needed a NC State Inspection stat and Precision Tune Auto Care popped up on my browser with a $ 5 off coupon. Walked in on a Wednesday morning around 11:15a and was able to set up an appointment for the next day (they were currently at a 2 hour wait). Showed up at the appointment time the next day and was out of the store, bill paid and inspection finished in less than 40 minutes. Not only was Precision fast but the manager there is fabulous! Calls you by name, doesn’t try to up-​sell you, is incredibly friendly and has a very calm demeanor.
I price checked some other future options for car service and the prices seem right on track. Plus, you can’t beat a $ 25 state inspection charge. Precision gives off the old-​timey neighborhood feel with no bells and whistles. It’s not going to amaze you with it’s customer waiting room amenities, but your vehicle will be taken care of without ulterior motives. They have a «Travel Package» for $ 89.90 that includes an oil change, new oil filter, tire rotation and balance and a wheel alignment [most companies charge $ 70-​$ 85 for just the alignment!] I’ll be returning to Precision for my next check-​up.

I don’t go anywhere else to get my car serviced! I live in Mebane, NC and I drive to this location whenever I need service and/​or just have questions regarding my car… they are that good!!! The Staff is always friendly and honest! The Manager Josh goes out of his way to ensure that his customers are taken care of! He even once met me at my job… all the way in Graham, NC to help me out with my car! I will not take my car to anywhere else but here!

Never again will I come here. I came by to get an oil change. I told them I was in a rush because I had to drive to GA as soon as possible. I asked how long it was going to take and they said 45 minutes. I waited over an hour. No one was working on my car and they just had my car turned on up on the lift just wasting gas (I had the gas warning light on). I asked how much longer and they said «we are waiting for your filter.» Why not tell me you don’t have my filter! Knowing I’m in a rush to leave why not tell me? I would have left and gone else where or got the oil change when I got to GA. They also spent 5 minutes trying to reset the oil light that was never on! I had the low gas light on.
When I get home I lift the hood and what do I find? Oil all over the coolant reservoir, engine, just a mess. Stay away if possible.

I am usually a little weary of getting advice about my car from any mechanic because they have often tried to sell me things I did not need in the past. If you too have trust issues talk to Josh at this location. He has never once tried to sell me anything I did not absolutely need and he is always willing to help find an option that is most affordable if you do need work done. He has worked with me and my husband through many car issues and we have both been very pleased. The service here is always top notch. They also run a lot of coupons in the local mailers which provide extra savings.

Completely ignored me. I stood at the counter, waiting for someone and no one showed. I looked around and saw lots of bored customers waiting around. Not a single berson talked to me, so i left to get an oil change elsewhere.

Do not go here. They forgot to put oil in my engine and tried to lie to me about it by adding oil after the fact. My engine was destroyed and had to be replaced and they did not ever admit to it, even though my car drove perfect on my way to the garage and broke inside their garage. Conveniently enough, their cameras were down so it could never be proven, but the mechanic (not from Precision) that replaced my engine said that the old one had definitely been run with no oil. Come on, I have a less than 10 year old Honda with less than 100K, the engines don’t just conveniently break during an oil change of all places. My car had no negative mechanical history prior to this incident. Their local corporate offices were nice at first, but once they realized they were not going to pay for the damages, they were very reclusive in getting back to me about the situation. Again, it was never proven (in court or by them admitting to it) that they were at fault, but you be the judge. The special offers they have are enticing, but try to go a trusted place instead. Beware!