Ruby Tuesday

I was a member of a group of 12 on a Friday night. Our server was relatively attentive. I had the Cajun Jambalaya Pasta. It did not taste anything like Cajun. The pasta was gummy (over cooked) and the dish was under seasoned. One member of our party had to send her food back because it had none of the expected items. Only shrimp. I could have taken some of hers because I had only four pieces.

The hostess here is extremely rude and has a major attitude. She had the nerve to bless out my mother over her asking to sit at a larger table. This is really the only reason I need to give a 1 star rating.
On a related note… how do people like this manage to get a job in a service related industry???

We came in and ordered quickly as we have a 2 year old and realize he can’t sit down for a long time. We got the salad bar and our soda, everything seemed to be A-​OK. Our coke was flat but didn’t think too much of it and just planned on asking for something else. We tried to flag down the waitress but she would walk to the large party and then walk away with her back to us. MOD was around but never acknowledged us either. After over 30 mins from the time we ordered we got up and planned to pay and go to the food court. Finally our waitress saw us went to the back and got our food. We told her our coke was flat and asked for water instead. My wife’s steak was like warm and cooked well done even though she asked for medium. My hamburger was like warm and the fries borderline cold. Our sons chicken strips on the other hand were blistering hot. We pointed out the steak issue and she offered to get another. No thanks, 30 mins again??. Got the bill, the removed the steak but still charged us for coke and did not get the free children’s meal on Tuesday. Thoroughly underwhelming experience.

Worst experience ever, first off it was three of us but only two got there first didn’t get offered any drinks while we waited, then when our third person came she took our order and when it came out it was hot and yummy. She check on us and then disappeared and we were done eating I needed a box but she was no where to be found. We waited 30 minutes until I got up and saw her sitting down and eating (I understand we all need to take a breather and snack but at least check on ur tables) she saw me and didn’t even ask if u needed anything. Food was good but to pricey.

When I want something light, like a salad this is my go to spot! They have a great salad bar and it is very reasonably priced. But if youre looking to order from the menu it is very much in line with all of the other chains out there IE Applebees, Chillis, etc. I have not dishes to recommend here other than the salad bar unfortunately.

Usually I like Ruby Tues., but today I went there for lunch and got the Shellfish Trio. Restaurants should never offer what they can’t really afford to serve. The crab cake was not even a cake.. .it looked nothing like the picture — so totally fraudulent advertising. The little crab «splatter: was such an insult, I refused to eat it. It looked like a crab cake that had been dropped on the floor and a portion of it got flattened out then put on my plate. It would have been better for the dish to have been a Shellfish DUO (lobster and shrimp only). The manager offered a non-​apologetic apology.. .offered me another crab cake of the same size and said that was the portion it was supposed to be. I’m from MD and that little crab cake was a definite no-​no.

The grilled Turkey burger is my favorite. I was sitting in Ruby Tuesday’s and Unilocal said I was 1.5 miles away. What in the world? Well, The service was great as always.

There was a large group of 10+ people who came and ate dinner here. Our waitor was decently accomodating and we were seated within 10 minutes (it was a weekday night though) — he went around and got our drinks and then, we had to wait 20 minutes before he returned for our food order, and then, we waited 45 minutes for our food — food was mediocre here, nothing great to boast about or really bad to complain about.
What did bother me was he had ‘numbered’ each one of us and kept on mixing up the numbers — I went from being number 5 to number 14 for my food and then, for my bill. Service could be better and food was decent.