SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

Wonderful experience! We called around 1am with a highway coupon with one room left in the hotel, which wasn’t supposed to be included in the offer, they offered to hold the room for us coming in at 2am for the coupon price. Once there the wonderful woman at the desk was so helpful! She was going to give us late check out but once we said we were staying another night hopefully she checked to see if the coupon rate was available the next night, it was! She booked us for both nights in our room so we had nothing to worry about the next day. Lobby and rooms appear updates recently, nothing too fancy but very nice for the price and held up to my expectations for a Marriot. The pool and hot tub were nice, at 8pm on a Thursday they were empty and very relaxing. The breakfast did not have many options but with hot eggs and sausage with bakery items, cereal, oatmeal, dannon regular and Greek yogurt for free there are NO complaints. It seems there is nothing in the area but a quick look on the map proved a Walmart and other places just down the road out of site. I would definitely stay again if I am in the area.

What a great stay. After a long drive from NJ to NC I was greeted by a nice young lady behind the front desk who was from NJ. Check in was a breeze and even though we were a few hours early our room was ready ! It was exactly like the pics online. We got a double bed room which had a nice separate bath and vanity, a decent size table to set up our laptop, and a couch area to relax. The room was very clean. Considering the great price we paid I thinking was a great buy overall. Every staff member we passed stopped to say hello. The front desk also provided us with a new selection of nearby restaurants and delivery options. I went for a dip in the pool which was warm and they had plenty of fresh towels for you to use.
The beds I thought were small but nothing different from any other hotel. My son loved the free lollipops at the front desk ! They also have complimentary breakfast which was a mix of cereal, yogurt, pastries, eggs and Canadian bacon. They also have a decent selection of snacks and travel essentials at the little market bin the lobby. I would ABSOLUTELY stay here again and recommend it to anyone.

Great extended-​stay hotel. I enjoyed the romance package that was offered. They provided your choice of champagne or sparkling cider and chocolates. I was able to have an early check-​in and late check out. Room was very clean with all available amenities. Nice swimming pool and Jacuzzi. Hot breakfast in the morning was pretty good as well. The staff was very professional and friendly. Whenever I visit the RTP area, I will plan to stay again.

WARNING: UBER USERS READ THIS :
This hotel exists in some sort of GPS/​mapping bermuda triangle that causes Über drivers to get routed constantly through strange routes that pass close by the property without actually being able to access it. This happened every single time I used Über to get to/​from the property. One driver was 4min away but still took 30+ minutes to arrive because the route/​GPS software kept sending him whizzing by on different roads. Watching the car icon desperately circle my little dot on the map was a sick tragicomedy. I finally wised up and started telling drivers «the hotel is near the big Sheraton hotel — just go there and look for Slater Road».
Ok with that said …
I practically live in Marriott operated properties when traveling for work so I don’t usually review hotels. I mainly wanted to post the GPS/​Über warning.
Hotel was fine. Road noise was noticeable in my room and a bit bothersome but not too bad. Staff were universally fantastic. The «pay more for faster internet» option that is free for Gold/​Platinum elite members was broken but that looked like a captive portal error beyond the control of the hotel itself.

Meh. Just an ok hotel. Good breakfast, decent sized rooms. Your room can face the highway and be quite noisy. Nice enough staff, 24 hour shuttle service. Gym, pool, subpar quality towels. Strangely shaped rooms with furniture that is of laughable quality.

Stayed here over the weekend. Was able to check-​in early (1pm-​ish). Front desk agent was very nice.
Room was comfortable and everything was in working order. I slept like a log. We had a room on the I-​40 side but the road noise was minimal.
I always appreciate free Wi-​Fi.
Breakfast was good. Breakfast meat of the day was ham.. . womp womp.. .. was really hoping for some bacon on a Saturday morning.
Overall, my expectations were definitely met for the price paid.

While I find some of the negatives to be true; the layout is nice, but somewhat oddly laid out, no restaurant/​bar, and limited tv channels, I find the space of the room to be a huge plus, the road noise was not an issue, the hot breakfast was huge and the price was cheap. That all being said, I was stuck here for three extra days during Winter Storm Pax. The staff was here, with great attitudes, even though most of them were put up in rooms and working extra shifts, ridiculous hours and were away from their families just like those of us stranded in a city away from our families. The staff and managements professionalism and good attitudes really made this bad situation much better.
Basically, the facility is slightly above average for the price, but the staff is worth it’s weight in gold and is to be commended!

Sorry to read the less than glowing reviews. I found this Springhill Suites to be extremely nice. Rooms very clean. Beds comfortable, wonderful walking/​running trail. Easy to get around the area for groceries and restaurant.

Typical mid-​price hotel. Disappointed in size of room. Beds were small. Room for a suite was really small because of the layout. A lot of wasted space. Decent FREE breakfast. FREE wifi. Off the beat and path location. Good for quietness and not a destination for the typical family traveler. Within 5 miles of shopping and restaurants if you know your way around the area.

Sufficient enough

Rooms here are large. Location suited me well. The gym is small but had what I needed. The rates were chap. Free breakfast and free parking.
The internet connection here is terrible. The connection was inconsistent at best and even when connected, the speed was super slow. If you need consistent internet connection, pass on this hotel.

Good place, great location near my company’s headquarters, the people are super nice, and the shuttle is on time. Rooms were big with closets, kitchen, living room, tv etc. The tv was a little awkward. What more do you really need?

My husband and I stayed here because we were bumped from our flights because of the tornado. they honored the distressed flyer rates. cheap, quiet, room was clean, nice water pressure.

I visited here for vacation around the Raleigh-​Durham area. This is a pretty nice hotel with all the amenities. Cannot complain here since we had a complementary breakfast which is always great at Springhill with not only cold food but also hot food. Rooms were spacious enough but weird setup with TV placed in between the living room/​kitchenette and the bedroom. Otherwise, this place is nice since there is a fitness center with earbubs to listen to the TV.

Three stars because the rate was insanely cheap. Otherwise it would have been two.
Basic, no frills place. Like all Springhills — the rooms are large (suite style). No door or anything to separate sitting area from bed area.
Decently clean but could be better. Beds seem to be worn out. They don’t give you lotion (who doesn’t provide lotion). Typical breakfast. Free wi-​fi.
Super close to the airport. There are SO many hotels in the area (and many brand new ones). I should have looked further before booking here.

Positives: fridge and microwave in room, very slightly larger than normal room. Good quality bed and pillows. Free internet.
Negatives:
1. No hot water on the first morning. The whole hotel went out apparently.
2. Room phone didn’t work.
3. Remodeling all over the halls.
4. Orange juice sludge for breakfast.
5. Thin walls means it’s like you have a roommate.
6. Chirping fire alarm; front desk suggested I find a way to reach 12 feet up and unplug the battery myself.
7. Cheap furniture and décor.
8. Right next to I-​40 means freeway noise.
9. Toilet didn’t flush properly.
Spring for a better-​maintained hotel in RTP.