Uncle Bob’s Self Storage

I came to this office to explain my situation, that required needing a storage unit that I hadn’t anticipated needing because the movers didn’t properly pack the truck and left many items in my house. [I foolishly used RDU Movers-​Durham (Corey) from Craigslist — don’t ever use them!!!]
I had the privilege to speak with Jeannie who right away began to see what she could do to help me. She didn’t have a unit available, so she called the Hillsborough store who did have a 5×10 unit and helped me to complete the process by computer and fax between stores. Jeannie then loaned me their truck so I wouldn’t have to drive to the other store for their truck and come back to this side of town to pack it and return.
I appreciate that Jeannie and Tasha went above and beyond for a total stranger (me), had compassion and went the extra mile to help me save time and money. Tasha was also great at listening to my dilemma and making me laugh through the stress.
Then…when we went over to the Hillsborough unit to store my things at 9:30 PM, Will, the assistant manager, who took my reservation from Jeannie earlier, came back out to the unit to make sure everything was fine, that I was OK, and had what I needed to complete the move. He was off duty for a few hours and came out to check on me. I was overwhelmed with the kindnesses that seem to define this business.
After I moved to GA, two days later, Jeannie called me to check on me to see if I had arrived here safely. Priceless caring and service… you can’t buy this type of service.
Give them a try if you ever find yourself in the market for storage space for competitive prices. This company knows how to give the personal touch and excellent customer service. Thanks so much Jeannie, Will and Tasha! When I return from GA to empty the storage unit, I will try to stop by and say hello!