Twichells Dry Cleaners & Tailors

I hate writing a bad review for this place, because they’ve always been really nice and I have had good experiences bringing every day clothes to them, but my favorite shirt that I saved up months for is more damaged from having brought it here twice, and I feel like I need to put this experience out there as others are deciding where to bring their nice clothes.
I have one really nice shirt that I saved up months for. I brought it to them once and had it dry cleaned, and all was well. I brought it back a second time and they said that the shirt should be laundered, not dry cleaned. When I got it back, I noticed a weird sort of green/​yellow discoloration on a vertical seam alongside the buttons and around one of the button holes (it’s a custom button up dress shirt). I really didn’t think it was me, but couldn’t be sure it was them and thought they’d probably be able to get it out. They’re environmentally friendly and I really wanted to keep using them. I brought it back again, they confirmed it should be laundered, I pointed out the stain, and just got it back stained worse than before. The shirt isn’t ruined, but it’s definitely a noticeable stain now on this garment I absolutely loved. I showed it to them and they didn’t seem to have any idea what could have caused it. Despite other good experiences with them, I won’t be back.

Never go there !!! They burned my winter coats and I had to paid full price !! Worst service !!! JUST DO NOT GO !!!

Best in the area in my opinion. While all the dry cleaners in the area are expensive, this is the only one that hasn’t ruined something. They do a pretty decent job, and they have a two day turn around; one day if you ask nicely.

Looking for a tailor in the East Lansing area? Twichells is the place to go! Being an out of student when I need something dry cleaned or tailored I don’t want to have to schlep it all the way home to get it done. Twichells is located right across the street from campus. It’s a small store, but don’t be fooled! Twichells make sure that every customer who walks in their door is taken care of. I recently got my dress pants altered here for about $ 7.50. Compared to my tailor back home this is a great deal ! What I was really impressed with is how fast the tailor was able to alter my dress pants. It only took her 3 days. Usually at most places it takes tailors about a week to alter dress pants. Besides alterations Twichells also does dry cleaning. Yeah Twichells!

This is a great place to get your basic hemming and sewing missing clasps/​buttons/​etc. on. I’ve never had any extensive alterations done, so I don’t know how they are with that. A basic hem is around $ 7, hem with lining is $ 9 or so. They usually ask how soon you need it and I’ve had them take anywhere from 3 – 7 days (I’m pretty sure you can ask for a certain date). The tailor works weekdays and one weekend day per month I believe. She is so nice! The dressing room is small, but it does the job. I moved about an hour away, but I still come back here to get my pants done. I don’t trust my local tailor with my nicer pants and he charges way more too!

If you can’t sew a button (even though I can) the Twichells is here to help. A friendly (family-​owned, I think?) dry-​cleaners, they do tailoring as well, and i take all of the clothing casualties that I have and don’t feel like fixing myself (broken zipper, taking up slacks in the seat, etc.) here to be fixed. They are quick and the prices are very reasonable. Plus they’re ’round the block! I think they use the really safe environmentally friendly dry cleaning fluid too.