Sonesta ES Suites Minneapolis – St Paul Airport

We’re from Milwaukee and stayed here for 3 nights. When we 1^st came in we were very surprised, our room is a lot better than we expected, I loved the décor. Complete kitchen with all new appliances, very convenient. And the most important thing for us is the lighting very ample, unlike other hotels with dim lighting. The hotel is ideally located for us, only 15 – 20 minutes to MOA, 10 minutes from wal-mart…basically very strategic for us. We really satisfied and money very well spent. We had problem with checking in, because we booked and paid through expedia but the manager took care of it. Great service overall. The only thing I want to criticize is they should improve the quality of their breakfast.

ROOM (Building 9 — 2^nd Floor — King Studio)
FRIDGE (Yes)
MICROWAVE (Yes)
COFFEE POT (Yes — Coffee Pot)
IRON & BOARD (Yes)
TV (Samsung 37″ LCD)
ACCESSIBLE OUTLETS (5)
DESK (Yes)
COUCH (Yes)
FOLD OUT BED (Yes)
INTERNET (Freemium Wifi)
BUSINESS CENTER (Yes)
FITNESS CENTER (Yes — Treadmills)
POOL/​HOT TUB (Yes/​Yes)
PARKING (Free)
RATE (February, 2015 — $ 129/​night)
I really need to come up with my point system for hotels… and airports and car rentals… bla bla bla. Who has time?! Anyway, I don’t include service in my restaurant star ratings, but for hotels, I really do need to. One day… I’ll figure it out.
Anyway, story time. I just recently had surgery on my toe. Nothing big, I was in an out, local anesthesia, in about 45 minutes. Still, being that it was my big toe, it affects my walking and while not painful, it’s sensitive. My Marriott profile asks for high floors, which I like; however, I’m expecting elevators. When stairs are involved, give me ground floor! Anyway, I get to the lobby to check in, and I request a ground floor because surgery, bla bla. She starts looking through her computer and is taking a long time. I tell her, if there aren’t any rooms, that’s fine, I’ll just keep what I have. She says, «I found a room on the ground floor that’s a King, do you want that?» I say, «Sure!» She punches everything in, and I start driving toward my building. I limp toward the building with my roll away (which just drags through the snow), a laptop bag around my shoulder, and carrying a 24 pack of water. I approach the building, and have to walk around to the back side. This is understandable. Then I see arrows pointing upwards for my room number. Then I say, «This is odd!» Sure enough, I’m on the second floor.
Now look, I’m totally fine with them not being able to accommodate my request, because I gave it late, but please have the decency to just tell me, «Sorry we’re out of 1^st floor rooms.» Why get my hopes up and then dash them? ARGH!
PROS
** 2.5 Closets
There’s always a coat closet near the entrance at Residence Inns, plus it’s tiny, so it’s a half closet, but generally you only get 1 closet for your clothes. I was a little disappointed at first, because the closet had racks that took up ½ the closet so there wasn’t a lot of space. But then I discovered right across from it was another same-​size closet, but without racks. Not that I have a lot of clothes, but it’s nice to know it’s there.
** Frigidaire Appliances
I don’t know anything about appliances, but Frigidaire appears to be a pretty good name. The stuff looks new too. That’s nice, I guess.
CONS
** Really?! 5 Outlets?!
Come on now! Are you kidding me? This is a studio, meaning it has a bed area, a full kitchen, and a living room! …and all you can muster is 5 outlets?! No outlets by the bed, 3 in the living room, and 2 in the kitchen. This layout is almost exactly the same as the one in Ontario, California, but that had plenty of outlets. There’s only 1 under the desk. I don’t count the vanity/​bathroom areas in my outlet counts, but even if I included it, it would only add 1 more outlet!
** Ancient A/​C Controls
Face it, when you close your eyes and think of a «really nice hotel,» is an analog temperature gauge and thermostat what you see in it? No! You see modern and digital things. I don’t care if it’s a Residence Inn. I’ve stayed at MANY lower end Marriott hotels that had digital thermostats. I understand this is not a choice that they made as in, «Hm. I’d like to make an order for 300 ancient thermostats for our guest rooms,» but still, it’s an eyesore. Granted, this is probably on the bottom of the upgrade list, but I think ti’s time now.
OTHER NOTES
This is probably the worst Residence Inn I’ve stayed in to date. I think the electrical outlet situation and the check-​in experience really weigh in on it. There’s also little things. I’ve always been given a single bag of popcorn in my welcome basket, but nope. Not this time! I know the Frigidaire stuff is cool ‘n’ all, but it just doesn’t feel maintained.

This place was a pleasant surprise. It is reasonably priced, close to the airport and has a free shuttle. The rooms are spacious and clean. The kitchen is usable and all the appliances work. It has free and convenient parking.
The staff is the best! Each and every person is friendly and helpful.
The breakfast is good. They offer a variety of items including healthy choices. They also have dinner during the week. I have never seen this before and was surprised.
This was a very pleasant and comfortable stay. Did I mention the room was CLEAN! That is the most important thing for me.
Highly recommend.

Overall, I wouldn’t recommend this as a place to stay. The idea of it sounded good — to have a townhouse/​loft for only $ 160 with room for 6… but it fell short.
PROS:
— Not far from the airport.
— Reasonably priced.
— Pretty spacious.
— Has a full kitchen.
— Dedicated parking.
CONS:
— The room is DARK. Even with the windows open and lights all on, it felt like a dungeon.
— Breakfast is only served until 9 am. Who made that up?
— The room has a weird setup with not a ton of privacy. There’s an open loft above one of the murphy beds. You can hear every single time someone rolls over in bed and steps. The other bed was a pullout couch.
— Tiny living room area.
— The place didn’t feel super clean.
— One of the bathrooms was REALLY tiny.
I’d stay elsewhere next time and will not be back.

Clean, comfortable, friendly staff and good food! I will definitely stay here again if I am ever back in the area!

Great accommodations very helpful and friendly staff. Breakfast and dinner are included, and the rooms are very spacious. There are multiple daily shuttles to the mall and airport which are a huge help. A great place to stay that I would recommend to anyone,

I will not stay here again for three reasons. 1 it is basically on the highway so the traffic noise can be heard all night long in the room. 2 the airport runway must be at the end of the driveway because planes are always flying by and last but not least it anytime the heat or fan turned on it sounded like a chainsaw was being used in the room. Overall I will avoid this hotel but it was clean and the service was good but way too noisy.

I have stayed here a few times, and there is a reason we keep coming back.
The staff here is top notch. Very friendly, helpful, and responsive. There are some 5 star hotels that could take lessons from them.
This is an older style Residence Inn, but the facilities have been cared for. Everything seems well maintained, and the appliances all work.
The breakfast is excellent. A wide variety of items, and different items each day. The dinner is the only thing here I am not a big fan of. It is not bad, but you will probably want to go to a restaurant. It is good if you are in a hurry or don’t feel like going out.

I travel for a living and I have always been very impressed by the R.I. Eagan. Clean, quiet and comfortable, but it’s the staff that makes this place special. These are the friendliest, most helpful folks I’ve seen anywhere!

Looks like a condo. Feels like a dorm. They served breakfast and dinner and they were included in the price of the rooms, just like in the dorms. Dinner was grilled chicken sandwiches. Nothing to rave about, but did I mention it was free (or included in the price)? The breakfast was complete from cereals, waffles to french toast to fruit. Each room had the usual stuff and a kitchen, complete with a dishwasher, stove, and complete silverware, plates, cups, pans. If I weren’t there just for one night before going to the airport, and if I had friends in Minnesota, I would have had a dinner party. If it hadn’t rained, some tornado warnings and flood warnings in the area, I would have swam in the pool and played basketball or tennis (if I actually played basketball or tennis)).