White House Custom Colour

WHCC provides the best customer service I have ever experienced. I’ve worked with them at a previous photo studio and use WHCC for all my current prints as well. Their quality is consistently excellent and they’ve went out of their way to check with me on color calibration to ensure the print would turn out correct.
Free 2 day shipping is a nice bonus and their product selection is great too!

WHCC is amazing. Everyone is so friendly and helpful. They are also proactive and will contact me if an image will not print well. Amazing turnaround time, great customer service, high quality, and am in love with the packaging. I’ve tried a few labs and WHCC is my favorite!

This is the absolute best printer I’ve ever used — I don’t use anyone else. Their production quality is great but their service is out of this world. They’re so fast at answering emails and the free 2 day shipping is AMAZING.

WHCC is by far my favorite printer!
They have consistently offered top notch customer service and products over the years and always gotten back to me in a timely manner!
Can’t say enough good about this company and so grateful for their service in such a competitive market!

I just received my first order from WHCC and i am so impressed! It was the fastest turn around time I have ever had from a printing company and the product is top notch quality. I like that they offered 5 free test prints to calibrate my monitor, that way there was no surprise when I received my order. I really liked the personal touch of a thank you note in the package — if I do have an issue down the road I know I will have a dedicated team available to help me out! I look forward to using WHCC again!

Can I just sing in praise for WHCC? Oh my goodness. I’ve been a client of theirs for a year and a half now, and I recently placed an order for a 20×30 print for a client that is leaving the country in two days. I expected the package to arrive at my door yesterday evening. UPS said the package had been left at the door, but it wasn’t there. I check with all the neighbors and scoured the entire property, without luck. I placed a Lost Package inquiry with UPS, to no avail, as their tracking system said it had been dropped off. I called WHCC this morning, in a state of panic. The remake department reassured me that the enlargement could be remade and drop shipped to the client before their departure from the country. I’m still keeping my fingers crossed that it all goes smoothly and makes it to the client, but WHCC has certainly eased my worries. As an owner of a small photography business, I feel completely taken care of by them.

I have found my permanent source for printing. I have used a lot of different printers but no one comes anywhere close to the level of personalized service offered by WHCC. They go the extra mile and beyond. Their production and quality is unparalleled by anything I have seen. Their online ordering system leaves a native link on your desktop for ease of use. Their prices are competitive, and free two day shipping is fabulous. You cannot go wrong with them!

When I first went on a hunt for a professional printing company to fit my business needs I was so confused.
After a few trial and errors with other printer company, I found WHCC. Had I known about them before I would have saved a lot of headache. WHCC, hands down, is the best printer I’ve ever worked with. The customer service outranks 5 star service, they’re very quick to process and print your order. Thankfully they have a location in Texas as well, so my prints get to me extremely fast. I have never been let down when using their service.
They even called me once because I uploaded the wrong file for a 48×48 (oops!) and took it out of my order and processed the rest so I could my other items as quick as possible. They adjusted my total without having to cancel the entire order and
was able to submit an additional order for the 48×48 and have it printed the correct way. Had WHCC printed the image and just sent it to me, it would have looked horrible. It would have been 100% my fault too.
I love how they go the extra mile for the superior customer service that they provide. I feel honored to be a client or theirs. I share great pride with my clients because I can offer them such a high quality product.
My kids also love the lollipop that comes in the boxes form WHCC with your order. I think it’s easy to say as an entire family unit, we love you WHCC.

again amazing! thanks guys for being so awesome… because your printing is awesome makes my biz even more awesome. our clients love your products. thanks!

I am a professional Photographer and have been in the business over 30 years. White House has always done a good job in the past from the MN office. My last three orders were printed in the Texas office and were amateur at best. I think I could have gotten a better print job at Sam Club. Once I complained they agreed to do a make over at 25% which I agreed to in order to expedite the order to my client. I received two of the orders today and it seems like the first order was misplaced and would have to be reprinted again. The 2^nd and 3^rd reprints were billed at 75% not 25%. I called and talked to customer service and was informed that they would never offer to print at 25%. It was 25% off instead. That means other than the inconvenience of have to spend the day trying to get the orders correctly print I have to pay an additional 75% for them.
It looks like in the case of White House they are always right not the customer so BEWARE in dealing with them. There are two many good labs in the industry that treats their customers as professionals, to have to deal with what it seems like is a lab that has outgrown themselves and forgotten why they were able to grow in the first place.

White House Custom Colour (WHCC) is a full service, professional photographic and press printer, offering full lines of photographic prints on Kodak Professional Paper, finishing services, press printed greeting cards, products, and books. (…okay, so I took that straight off their website, but it sums it up nicely!)
Let me just say that in my dealings with WHCC so far, I am more than pleased. The print quality is excellent and the customer service goes above and beyond most online printing places — they will work with you to make sure your order is exactly what you want. I particularly appreciated the 5 free test prints (8×10) that they send you before you can place your first order with them… this is to ensure that your monitor is calibrated to their printers, so that there are no surprises! Most places require you to place a full order before you get some prints back, and you risk the unpleasant surprise of having none of them come back the way you expected. With this first batch of free test prints, you also receive paper samples of all the print options and cardstock, which is a great reference for future orders.
Free two-​day shipping is a plus, too — I find that when this is taken into account, their prices end up being comparable to other major online photo printing sites, plus you get WHCC’s consistent quality and accuracy. If it’s just prints or cards that I need, I can’t really see why I’d order from anyone else!