Fuddruckers

The food was disgusting and inedible. The service was rude and slow in spite of the fact that I was the only customer and there were 6 employees standing around chewing the proverbial fat.
It was early, and I only had a few extra minutes to eat prior to my flight so in chose Fuddrucker’s because they offered a hot breakfast.
The breakfast quesadilla was slimy, greasy beyond belief and for some reason it was made in whole wheat tortilla that was not fully cooked. They forgot to give me the sour cream and salsa that was mentioned on the menu, and when I asked for them I got a plastic ramekin with salsa and another with mayonnaise. When I tried to explain the mistake, the attendant at the counter did not speak enough English to understand me.
This was $ 10 wasted. Will never eat at a Fuddrucker’s again.

5:00 in the morning and they don’t give refills of coffee on combos that clearly say they do.

We were there for breakfast before our flight. They were fast, food was surprisingly good and it was made to order.

Breakfast here was absolutely gross. My father had an egg sandwich and I bought a yogurt. The egg in the sandwich was fine (how can you screw up an egg), but the bun it came on was inedible. The yogurt was sweet as syrup (yuck), with maybe 5 berries and a sprinkle of granola. I expect airplane quality food on the plane, but not in the terminal.

A disappointment for this fan of the regular chain branches. The burger I had here a few years ago left no impression on me but this time I bought a turkey burger with a side of fries and bottled water. For over $ 11 for lunch, the sandiwch was mealy and so lacking I couldn’t even finish it. I polished off the wedge fries which weren’t quite so bad (and I was hungry). I’ll probably avoid here in the future.

A Saturday early morning flight out of Logan? I am now actively searching for a new travel coordinator.
After checking in, I made the trek to Gate 19 (when the moving sidewalk is out of order, they should really provide pack mules for the journey… just sayin.) one thing was painfully obvious:
I needed food and coffee. Not necessarily in that order.
At the top of the final escalator, you have to make a choice:
A. Long line at Dunkin Donuts
B. No line at Fuddruckers
Choice B for me today and I studied the overhead menu while the lady behind the counter watched me. As I walked three steps closer to place my order, all of a sudden it was very important for her to go talk to her friends at the grill. Hmmm… we’re not off to a really good start here, are we. When the three of them were done talking about me in a language I don’t understand, she came back to get my order, and we both discovered that I also spoke a language she did not seem to understand. Breakfast Quesadilla with Cheese, Sausage, and Mushrooms. And coffee. Blank stare. Wait, wait, wait. One meeeenot pleeze. Now what deed you whan?
I repeat the order, using the Internationally Approved Method of Communication when not speaking a native language to the recipient. Slow and loud.
Quesadilla…with Cheese. Cheese. And Sausage… sausage…sausage…and mushroom… mushroom. (any suggestions on how to successfully pantomime mushroom?). And coffee. a Small coffee.
She looked at me as if I had sprouted a third arm from my forehead and then contemplated the cash machine in front of her, which also apparently only speaks English. Finally, I get a total and pay up, moving to the side to wait from my order to magically appear. As I was standing there, I noticed that other customers were being handed coffee by our order taker (‘server’ is not an appropriate term here because it implies, ‘one who provides service.’), so I ask about this. She tells me, in English that has suddenly improved very much (perhaps she has Rosetta Stone playing in those earbuds?), ‘You didn’t order a combo. If you want coffee, you need to either order a combo or tell me you want coffee.’
Ok, now my sense of humor was completely gone. ‘So, you mean when I had to repeat my order for you three times, I should have repeated Small Coffee a few more times?‘
When it finally came up, the food was remarkable in its unremarkableness… as if the cooks went to a large jar marked, ‘Empty Calories’ and threw a couple of handfuls between a dry tortilla. But by that time, though, this could have been Kobe Steak lovingly prepared to a perfect degree of rareness and it wouldn’t have mattered. I was over the whole non-​service event thing. Having to repeat an order for someone that appears to not comprehend what I’m saying when I’m using terms clearly written on their menu board. I speak English and Fuddrucker, do you?
Or maybe you do. In fact, maybe you clearly understood every damn word that I said.
Good news/​bad news. With proper effort, a new language can be learned. The same cannot be said for personality and hospitality unfortunately.
Fuddruckers in Logan Terminal A is the perfect example of why Unilocal needs to consider the concept of Zero Stars. Avoid this place at all costs. Take the long line across the hall at Dunkin Donuts, you will be much better off.

Breakfast sandwich was only ok. They put it on a bun, and it was too much bread for the thin egg and cheese. Maybe try the bagel?

Burger is OK. Service and server were terrible. Cashier seems more interested in talking to her friends. I think I will go back to Legals the next time I am in Terminal A.

I have to say that I was pleasantly surprised by the quality of this Fuddruckers. This location is located in Terminal A of Logan Airport. I went in expecting «food court» quality, but to my surprise, the quality was as good as any of their other locations. Give it a shot if you’ve got some time before a flight.

I got a veggie burger here while I was waiting for my flight. It was okay, but nothing beyond that. If I hadn’t had a craving for it, I probably would have been disappointed. The staff were unenthusiastic and service was wicked slow. Good thing I had time before my flight!

This place was really good for burgers in the Logan Airport Terminal A. If you have to eat something get a burger and beer at Fuddrucker’s.

Not quite the neat-​o burger factory of my youth, but not bad for airport food. Be firm about how well done you want your meat. I wish I’d been.

The best burger I’ve had in Boston so far! Bartley’s doesn’t even come close to what Fuddruckers has to offer. Located in Terminal A inside Logan Airport, this quaint little burger place became my «pit-​stop» as I was trekking back to my hometown. And boy was it delicious! The staff were all friendly despite having to work on the 24^th of December and my cheddar N bacon burger was juicy, tender, moist and absolutely craveable despite it being «well-​done». The fries were of the skin-​on tater variety and remained crispy and impressively flavourful even after it cooled in my basket. The «toppings bar» offered a variety of clean and fresh veggies. Considering the small size of the place; I was taken aback by how efficient the whole operation was; I have converted into a Fuddfan. Worth the trip to the airport even if you don’t have a flight to catch.