Customer service counter is at the front of the store, which makes the returns process and online order pickups very convenient for customers in a rush. Restrooms are also located in the front of the store, by the Misses section.
Tiff C.
Rating des Ortes: 4 New York, NY
Have never had any issues when coming here. I also feel like it’s so large that it’s rarely crowded and I can shop and browse in total peace and relaxation. I hate nothing more than to compete with people for fitting rooms! I came here for a lot of bras once, and the fitting room right by there is almost always empty. So there’s no wait, and I can take my time, people are talking loudly right by me. Even once on a Black Friday(afternoon), it was calm. My husband was surprised and pleased since he’s from NY and not used to anything but insane crowds. When I do shop here, the lines aren’t long. There will be a few people in front of you, but not a line so long it’s winding around. What’s funny is that the return line is usually longer than people shopping. But even when there is only one worker manning the returns, they strive to move quickly. To the point where they are firmly, yet nicely, nudging along customers who are taking too long to leave. Parking lot is big, and shared with other businesses and restaurants. Can always find a spot. More organized and neater than other locations. If I have the time, I like to leisurely browse and shop here, not having to navigate and deal with a mess of clothes on the floor.
G D.
Rating des Ortes: 4 Levittown, PA
Place looks amazing after their remodel, they have a great staff that always tries to help you save money
Priyanka B.
Rating des Ortes: 4 Old Bridge Township, NJ
I have been going to Kohl’s since the time I have come to this country. I like this store. Nice collection and comes at a reasonable rate. The staff is friendly and it is easy to locate what you want. The discounts and coupons add to the fun of shopping from here. Great place to shop for casuals, however, the formal dress collection is a little disappointment. I hope you work onto it guys! All the best and I shall visit you soon again :-)!
Sheila G.
Rating des Ortes: 4 Las Vegas, NV
Discounts!!! I would’ve given Kohl’s 5 stars, but the stress of always wondering if the price will go down tomorrow? should I bother checking? will it end up on clearance in 3 days? can have you running to Kohl’s constantly. They make it easier by having locations almost anywhere you might find yourself in the valley. And for a night owl like me, their hours are just perfect, open later than most other stores. They are very savvy business people. Their liberal return policy and price reduction if they lower the price — no receipt needed — is among the most generous in the industry. But hey, if you’re there to return something, or get the price reduced, you’re most likely going to walk around and buy something, especially since you’re carrying around their latest 15, 20, or 30% discount card or $ 10 Kohl’s cash, right? It’s beginning to get wearying. Having said all that, lately almost every bit of clothing I buy comes from Kohl’s. Sometimes I feel as if I should move into one of those comforter-decked beds in the back of the store. If they start serving breakfast, I might consider it. The nicest branch I’ve been in is the one in Centennial, the only one with real carts that even have drink holders, and brightly lit and clean dressing rooms. Beats the heck out of pushing that baby stroller in all the other locations!