Immediate Care Plus

These guys rock… the cradle of health and tranquility. Unbelievably incompetent, inept, and inefficient. They are everything an immediate care center should not be. I called hours in advance to schedule an ear examination. Had to wait several minutes once I reached there. The doctor seemed pretty confused about what she was doing. If you, like me, want to feel confident in your doctor they do not provide that. After I told her my problem, she suddenly realized that’s outside their expertise (if they have one, i.e.) When I asked why on earth did they call me in when I had explained my problem in great detail over the phone that morning while scheduling the appointment, doctor sheepishly said I may be forgetting. I told her to go check with her receptionist who thinks they can deal with my problem. Now the receptionist comes into the room and apologizes for asking me to come in. It was a giant waste of time, and they couldn’t even remotely resolve my issue. After I told the doctor I never use Q-​tips she told me how bad Q-​tips are. Well, I know that which is why I don’t use them! Duh!!! When I suggested how she should fix my issue (Imagine that… I never ever went anywhere near a med school and I am telling a qualified doctor what to do), she said it was a good idea but she didn’t have the equipment for that. This place is a scam. Run away!

Horrible place it’s seems like they are running a daycare at the front counter. Both times I went there there were little kids playing behind the counter. They over billed my insurance company and when I questioned them about it Laura at the front desk was not helpful. They say their billing is done offsite and there is no way I could contact the billing department. This place should be closed down.

awful, do not go there. fradulent insurance practices. Billed my insurance 1,100 for all of these tests I didn’t even have. It was simply an office visit. Smelled and dirty in there. Go to Sherman, skip this.