Lansing Ophthalmology

I was referred to Dr. Biscette at Lansing Ophthalmology after a routine eye exam with an optometrist discovered two holes in my retina. After Dr. Biscette examined my eyes, his findings agreed with the findings of the optometrist, and said that I should have laser surgery performed to seal the holes and greatly reduce the risk of a retinal detachment. He thoroughly explained the surgery and was able to perform it right then, saving me from having to come back and have my eyes dilated again. The surgery took five minutes, and other than a little soreness for half an hour, I had virtually no side effects. Dr. Biscette was very professional, and Lansing Ophthalmology was extremely accommodating about appointment scheduling. Overall, I was very happy with my experience and would recommend Dr. Biscette to anyone with retinal complications.

Lansing Ophthalmology is a shady business. I went in for an eye exam, and they ran several vision tests on me, then I saw Dr. Liu for about 10 minutes. When I was trying to explain some of my concerns to Dr. Liu, he cut me off and said he was going to ask me a series of questions, and he expected just a «yes» or «no» answer. It was obvious that what I wanted to say was irrelevant to him. Afterward, he then asked me to come back for glaucoma testing. It was not explained to me why he thought I needed the glaucoma testing, but when I left the office, I noticed he wrote on the sheet, «borderline glaucoma findings,» which greatly concerned me. I worried for the entire month until I returned for the scheduled glaucoma testing appointment. And, during the month of waiting, I received notice from my insurance company that they billed this visit for over $ 300!
At my next visit that month later, the 4 glaucoma tests took about an hour and included one for peripheral vision. They also numbed my eyes to do a pressure test. They then took me to a waiting room and said Dr. Liu would discuss the results of the glaucoma tests. About 15 minutes later, I was told that Dr. Liu was «running 40 minutes late,» plus had to see 5 patients before me, so I concluded it would be at least 1−½ hours before I could discuss the findings. Consequently, I had to leave and make ANOTHER appointment to discuss the results with Dr. Liu. Surprisingly, they were able to get me in the next day.
That next day, they numbed my eyes again for ANOTHER pressure test. To check my eye pressure 2 days in a row, I figured my eye pressure must be a real problem! However, when Dr. Liu walked in and spent about 10 minutes with me (some of that time where he examined me again with some eye machine), he never said anything about me having any eye pressure problems. (So, obviously, they checked my eye pressure 2 days in a row so they could bill the insurance company twice.) Dr. Liu is a very superior acting, condescending ophthalmologist. He did not explain ANY of the test results to me, just said I didn’t have glaucoma. He started to shake my hand to dismiss me, and was irritated when I had questions, even though on this particular day, there were no patients waiting, so he should have had some time to talk to me. I was only able to ask a question or two, then he reached out his hand again to end the visit. I left not knowing ANY of the specifics of any of the tests, even though that was the ONLY reason I was there to see him. If the tests were ok, why couldn’t they just telephone and tell me that? (Because, they can then bill the insurance for another office visit.)
When I left, Dr. Liu said he’d like to see me again in 6 months. Why? There was no reason, except to bill the insurance company again!
I would NOT recommend this place or Dr. Liu. He has no interest in his patients and will not spend any time discussing anything. It is also apparent that the glaucoma tests were also done to milk the insurance company.