M & C Svce

After years of getting ripped off at the VW dealer (more accurately, «stealer») where we bought our Passat, we started to take it Gus for yearly inspections. What a wonderful decision this was! Gus is very honest and never suggests unnecessary work. Also, Gus does any work quickly and has never kept our car overnight while he works on other cars (another problem with the «stealer»). Thanks to Gus our 2002 VW is still running like new and I can walk home after dropping off the car. Win win.

Absolutely fraudulent. I specifically told Gus to NOT do an oil change just an inspection as discussed. When I came back to pick up my vehicle I pulled out my card and placed it on the counter. As I was looking over the bill I asked what does «oil, lube & filter» mean. He told me «Oil Change». I then said, I specifically told you I had an oil change already. We debated for about 10 seconds and he swiped my card. He then went on to tell me that I wasnt paying attention and that I dont remember etc. The charge was ONLY $ 25! Why would I agree to something then come back two hours later and debate. He was very reluctant, chuckling with his friends or family that were in the office etc. THere were guys there that were there when I dropped off the car and saw the whole thing but I guess this is what they do daily. AVOID THIS PLACE LIKE A PLAGUE!!! who knows what else they’re capable of!