Branning’s Windsor Auto Body

Best body shop I’ve dealt with:
1) Fantastic staff/​manager — friendly, courteous, and VERY patient in explaining everything, from the structure of my car frame to my insurance coverage. I knew right away I was dealing with real professionals.
2) Beautiful work — my car looked FLAWLESS after they were finished with it. I had a dent on the corner of my back bumper from being struck, which subsequently caused several pressure dents in other ares of my vehicle. Branning’s fixed it up so perfectly that you could never tell it was ever hit.
3) Trustworthy & reliable — too often do I go to body shops and feel myself being scammed, and then they would over-​promise and under-​deliver. I experienced none of that here. These are good honest professionals who take care of your car as if it were their own. Additionally, they have a lifetime guarantee that ensures your vehicle is perfect upon return. If not, they remedy any additional fixes free of charge.
What more could you ask for? Anybody that needs body work done, and wants the peace of mind that comes with knowing their car is in the hands of honest professionals, bring it here.

Visiting an auto body repair shop is seldom a happy occasion. I incurred some damage to my vehicle after being struck by a woman who ran a red light. More heartbreaking is that my SUV was practically new!
Branning’s was on the recommended list of my insurance company and also conveniently located around the corner from my home, so I decided to give them a try. Phil, the manager, provided great customer service and communication throughout the process. His explanations were accurate and honest, and there were no rude surprises. The car was completed two days ahead of schedule, and the quality of the repairs was on-​point.
It’s a small touch, but one greatly appreciated — my car was cleaned inside and out upon its completion, and it felt like I was driving a new car again. Branning’s even offered to install my new license plates when they arrive and followed up to make sure that I was satisfied with the quality of the repairs.
I also had a great experience with the Avis Car rental operation that shares office space with Branning’s so that you can rent a car while your car is being worked on.

Had my Toyota repaired and the car looks like new again. Everyone was very nice and they worked with my insurance. Would definitely use them again.

Great Shop! Always easy to deal with and the office staff is very helpful. Work was completed on time and my car looks great.

I have done repairs with this company before and was satisfied. But then they changed managers. Big mistake. We hit a deer a few weeks ago and went into Brannings for an estimate. After an inspection of the damage from 10′ away was told «between $ 1500 and $ 2000». A week later went in for a real estimate and was told $ 30. Which is subtracted from the repair. I said for a repeat customer. The manager than told us he estimated the repair last year. I said a different car. He said $ 1525 without looking at the car and highlighted what ever he didnt see would be added to that price. So the $ 1525 estimate could be $ 5000.
Very uncooperative and rude. Especially being a two time repeat customer. STAY AWAY!!!
A $ 30 ESTIMATE CHARGE! RIP-​OFF ALERT!!! Lots of bodyshops that appreciate business.