L A Salon and Day Spa

I am very unhappy with the customer service I received at LA Salon. The polish color used for my manicure was no where near the color I chose on the sample nails. I voiced my concern when the technician painted my first nail and again when I was paying my bill. Both times, my concerns were ignored. I called twice over the next week, asking to speak to, or receive a call back from a manager, but never received a call back. I stopped in once again show them how different my nail color was, from the one I had chosen. I was given the offer to have the color «fixed» but the receptionist was not sure I would not be charged for this and no one else seemed to have any authority. I will never return and recommend to anyone considering nail services at LA Salon to go elsewhere.

I’ve been here before without an issue, overall a good experience. That being said this last time I went I don’t know who the guy was, he is someone that has been there awhile, but he ripped off the sides of my toenail. It hurt while he was doing it but I thought it would feel better. Today though my right toe is sore, red and maybe even slightly swollen by the nail. My only suggestion is to not have this guy do your pedi. Definitely do not have this guy touch your feet! I had my pedi Monday and because of his negligence I now have an infection

I have been going to LA Salon for years and years. The prices are much better than other salons. I had been going to a more expensive salon prior and they kept raising their prices. It got to be $ 10 less for every service that place had at LA Salon. If I smudge a nail and go back or need a quick wax, no problem. Something to note on the front desk the person below me mentions: They often have new hires. Brittany (sp) is a doll. I think sometimes they are scattered and busy because they are new and overwhelmed. Not an excuse for coming off rude, but I honestly think this person had a bad first experience and the newbies were overwhelmed. My 2 cents. I have used Julie and the male (who also is a doll) for hair and they are super professional. They use new plastic inserts for pedicures each time and sanitize everything. Trust me, if I had anything bad to say, it would be on here and I don’t.

The ladies at LA salon are wonderful. A great mention for Kristen. Also. Brittney is a breath of fresh air.

My 5 star rating is for the experience I received. I called LA Salon to find out if they do Brazilian waxes. When they told me they did I scheduled one for the next day. Upon entering the salon I felt a bit unwelcome. The front desk girls were a little snobbish and it seemed like a burden to take my name and find out what I was in for. There was a mix up and kept insisting my name was Deb because that’s who they had in the schedule. I kept insisting back that my name was NOT Deb but I indeed had an appointment scheduled from the day before. It was a little bit of a hassle but overlooked.
The wax by Kim was amazing. Never have I felt so at ease with someone waxing my precious lady bits. She makes you feel so comfortable. Asks about you, your life, talks about her and her experiences waxing. It was never awkward for a second. I schedule appointments with her on a monthly basis now. I highly recommend Kim. Not to mention the price of $ 40 is unbeatable!

Have been here a few times and disappointed every time. The only good thing they offer are disposable liners for the pedicure tubs. I have put together ladies nights where several of us go in, with reservations, to spend time with our friends kid free and they have botched it 2 times, the first time they had 2 of us go back for pedicures while the others stood around to wait. Then the first 2 had to stand around and wait for us. the 2^nd time they were just really rude to all of us and rushed us out the door. Its a shame cause as moms we don’t always get to see our friends without our kids with us.
My 6 year old daughter and I went in for a manicure, which id never spend $$ on a manicure for a kid but it was the only time I could get in was while she was home from school. The lady seemed annoyed to have to do a childs manicure, rushed through hers then stuck her on the dryer machine while she did mine. Every time my daughter would walk over she would «sheesh» her away back to the dryer machine. then whacked me full price for her manicure…
The final straw was a time when I was going to splurge on an up do for the Military Ball, I made an appointment and arrived on time very excited to be getting my hair done. I waited well over 30 minutes for the hair stylist. Finally a girl came out and said he was running behind and she will take me back to «wash my hair», well I know you don’t wash hair before an up do. I waited a little while longer and could here the stylist talking to the guy he was cutting his hair. He made no attempt at all to apologize or heaven forbid rush to get me in. I DID HAVE AN APPOINTMENT… I left. I was kind of expecting a phone call to apologize since they had my number from the appointment but got nothing. Very disappointed. I guess the main reason Ive been so many times is it is really conveniently located to me.

I took my daughter for a pedicure yesterday and she had a young lady by the name of Meow (like the cat). She was fabulous! She went out of her way to make sure my daughter’s experience was top notch. Meow was social, kind hearted and playful with her. I would highly recommend her to anyone!

A family friend told me about la salon and im soo happy she did! I had my hair styled here for my brother’s wedding this past Saturday, I had a consolation with the young lady that did my hair about three weeks prior, I showed her some pictures told her what I wanted but explained to her that I didn’t know if it was possible because I have very fine hair. She was AWESOME! I left feeling totally confident that she was going to do an awesome job the day of the wedding, and that she did! When I went back for the real deal I didn’t even have to tell her what it was I wanted she just remembered and got right to work! Now the wedding was outdoors and I danced my butt off and by the end of the night my hair still looked great. The girls name was Kristen, she’s very professional and she really knows what she’s doing! My mom and sister also went; they got their hair done by two other ladies who also did an amazing job! I will definitely be back!