Sunny Donut

Honestly, I come here for convenience. It’s nearby and it’s where I pick up my nieces doughnuts. If you come early in the morning be prepared to be in line for at least 30 minutes. The Hispanic lady that runs the counter moves quite slowly, I’ve seen many people leave because she’s so uninterested to be there. If you go mid morning the two people that run the counter are much faster, however, there is less of a selection. It’s kind of a hit or miss with this place.

I had to give this place 1 undeserved star in order to write a review.
WORST CUSTOMER SERVICE EVER. The two Hispanic ladies working behind the counter this morning were not only slower than paraplegic snails but also treated customers as if they were a nuisance.
«You need help?» –with an irritable tone and demeanor is how they addressed each person in line. TF?
I ordered 2 glaze twists and paid with a $ 20 bill. I gave back the $ 5 bill I received as change and asked for singles to which the first girl hesitated and reluctantly turned towards the register, obviously annoyed that I had requested such a huge accomodation. The two women had a short exchange in Spanish and the older lady (the one with WAY TOO MUCH make up) waved her hand in the air and said they had no more $ 1’s. Really? Everybody’s been paying with cash all morning and all of a sudden there’s no more ones? BS.
The decent thing to do would be to tell me they are either low on ones or simply cannot break my $ 5. Blatantly lying to customers when it’s in plain view that they are lying is customer service suicide.
I’ve been to this establishment before and never had a bad experience with service. What happened to the old employees? Don’t these people understand that it doesn’t cost ANYTHING to be polite? Customer service is the biggest, most cost effective aspect a business can implement since it costs NOTHING and can mean EVERYTHING in customer experience.
Until this establishment replaces these 2 inconsiderate poor excuses for «ladies» I will withhold my business and drive across town to Norco for my donuts.
On a side note, I was so thrilled with my experience at this donut shop that when I went home (to which we were holding a yard sale), I happily told my family who was over (who also live throughout Eastvale), along with the yard sale patrons of my experience. I work in customer service myself and understand that 9 out of 10 disgruntled customers will never say a word to the business. It is my goal then to let as many people know what a SHIT HOLE this place is.

Went in on a late Saturday evening and one man working the counter was super nice. No donuts in sight. Case was empty and the kids were disappointed but he had 3 donuts left in back and gave them to my family at no charge. They were free and it was more than we expected when we saw an empty case. Albeit the donuts were maple, plain old fashioned, and a jelly donut, which are donuts we never pick but my kids didn’t complain. They were happy to have a donut. Probably ate about half of each. We need to go back and buy some more and spread the word about this little donut shop here in Eastvale. I will update review when we get out choices. Hopefully it will be soon.

Since today is National Donut day I thought I would leave a review. Ive been going to Sunnys for about 10 years now and the donuts are always fresh and very good. I don’t really purchase any other items there except for donuts so my opinion is strictly when it comes to the donut products :)

As far the the donuts themselves, these are probably the tastiest donuts in the IE. Maple Cale, Maple Bar, Glazed, Crumb… all fantastic! The staff is really nice too. A dozen donuts about $ 9.25 and a half dozen is is $ 4.75. A little pricey, but it’s only slightly higher than other donut places. I’ll pay .20 cents for a better tasting donut. The only thing I hate about this place is that they don’t replenish their donut stock. When they’re out, they’re out. Fridays and the weekend are tough. Gotta get there early for the best donuts. If not, you’re SOL. If you go any time after 12 noon, you’re risking disappointment. If they got ‘em, get ‘em! — Also, yes, they charge .50 cents for CC transactions under $ 10. It’s a small business. Get over it.

90 percent of the time I go to get donuts there’s never any donuts there it’s so annoying. The last three times I have gone there to treat my daughter to a donut there as only been 6 or 7 donuts left and when I ask when the next batch her response is «that’s it for the day» and that was at 10 in the morning and there open till nine at night. I don’t know how this place is still in business. Don’t waste your time in going to this place because you won’t be walking away with any donuts.

The donuts here are ok, depending on when you come… sometimes they taste old, which I complained about…“they always fresh”, was the response… I will advise you to Not Cash In Your Lotto Tickets Here… she told me «no winners», but kept my ticket and would not give it back… when I asked about that I was told «we have to keep winners to show the boss»,…(but you told me there were no winners)…she continued talking in circles and refused to give it back… I have complained to the Cal lottery website regarding her behavior…

I’ve been to this donut shop perhaps 5 times over the years. Maybe one of those times there was a sufficient selection of donuts. Usually there are only about 4 varieties available, the ones that nobody really wants… I don’t typically go to donut shops often, maybe once every six months or so. I think the real reason I have returned to this particular joint is simply proximity.
Another annoyance aside from lack of donuts is that they quit selling lotto at some weird cut-​off time for no apparent reason… Turn your freaking lotto signs off if you aren’t selling tickets please!
Oh, and one last thing, they charge you a 5% fee to use your credit or debit card — not only is it annoying as hell in this day and age, it is a violation of merchant service terms to collect such fees per MasterCard and VISA. Hey Sunny Donut, if you are really losing money by accepting a variety of payments then just stop taking them (yeah thats not going happen really is it? because you are making money on those forms of payment and guess what, you are also making profit on your violation of merchant terms and services fees), what a joke. It probably costs less than half per swipe for the fees they are charged. To all the business owners who happen to squeeze extra fees for this and that — nickel and diming customers always makes you seem stingy, and money hungry, and makes customers focus on all the ways you like to save money, like not making enough donuts to sell, or charging bogus fees, tactics such as these usually backfire. There is a cost of doing business. Look at the photos for this business, you will never see a selection of donuts as is depicted in those photos unless you are there within an hour of opening.
Dang it, despite this rant now I have a hankering for a donut! I’ll probably go back because they are close, but I’ll get a donut I didn’t really want…

I’ve been coming here for donuts for nearly 6 years now. Their donuts are very consistent in flavor and quality. They aren’t the tastiest donuts, but at least I know what I’ll get.
I recommend the twists because they tend to be softer and have a better texture than the round donuts. I’ll be coming here for years and years… this is my regular shop!

Not even 9:30am and 70% of the donuts are gone. Selection is horrible! It’s not like donuts are expensive to make so why not keep selection in stock.

I love this place! Fresh donuts (I’m usually here around 6am on weekdays) and super friendly service. I’m glad its only less than a minute away from my house.

This is a better than average donut shop. The donuts are tasty and always fresh, the coffee is good and hot, it’s a very clean place, the staff is friendly, the service is timely. Hit them up some morning and give them a try.

Both sunny donuts are the worst donut shops anywhere. They never ever have donuts literally last 4 times I’ve been there they don’t have any donuts. And it’s been different days of the week and always they have nothing

This is the best of all the Sunny Donut’s. I have one less then a minute from my house and I don’t go there because of the bad service.
This Sunny’s Donut’s in the Albertsons center is great. They always have VERY friendly service and very fresh donuts. I have also used them for large orders 20 dz and each time the donuts were ready on time. The place I take then always comments on how fresh and great tasting they are.
This Sunny Donut’s in the Albertson Center is worth the drive. Great Donut’s, Great Service. What more could you ask for?
PS the hot ham & cheese is also very tasty.
Stop in and give them a try. You will be glad you did.
Don

They always have hot ham & cheese! This place has improved, Hot Ham & Cheese is always available. The only thing keeping this place from a 5 star is the service. I have been to donut shops in some very strange places and have been greeted with a smile. The lady that works here most often has never cracked one??? Maybe she knows that I fussed about the Ham & Cheese… lol

This place is near my house. I love the ham/​cheese croissants they have. also my favorite donut is the cream filled (chocolate on top) donut for 75 cents… always generous with the cream and tastes very good. Albertsons charges more for the same type of donut and it sucks. I recommend this Sunny Donut!

They charge .50 for using credit… Can they even do that? Cheapos!