Edgartown Books

Is it possible to give minus stars?
I am always so very disappointed when I come here. I was so happy when a new owner purchased the store, enabling it to stay open, but I’ve only experienced terrible customer service since then. Hopefully the owner will read this and be able to address these issues. Examples:
1. I purchased a book here on tax-​free weekend and the person ringing up my order still charged me tax until I told him about tax-​free weekend.
2. The same person, while ringing up my order, decided not to pick up the phone when someone called, because he said it wasn’t his boss. I told him that all customers are important and that he should have at least picked up the phone and asked the person to hold while he was concluding my purchase.
3. I visited on a Saturday during the fishing derby only to find a sign posted that they were closed because they had gone fishing. This could have been a good weekend to make some sales. What store closes during a busy weekend so the staff can to go fishing?
4. A distraught gentleman came in saying he had called several times and left messages, and that no one had returned his call. The manager never bothered to apologize.
5. And… I just stopped by on a beautiful Saturday to find them closed, without any sign posting days or hours that they’re open.
So now I’m off to a bookstore in Vineyard Haven or to Amazon…
They’ve lost both sales and a customer.
Is it that difficult to find a good bookstore manager? I doubt it.

It’s a cute little book store devoid of the friendly customer service one would expect from a local business. I purchased a book from a young lady with zero personality. She took my money, and didn’t even thank me for my purchase. I guess Edgartown businesses have the luxury of a tourist economy, so they can be exceptionally rude to patrons.

Really, really cute Mom and Pop bookstore. The staff is friendly and helpful without being overbearing, and they have a wide variety of options. This place somehow gives me a sense of optimism, and leads me to go beyond my normal taste in books, and usually I end up sitting in the comfortable window couch area in the children’s section reading a random book that I decided to take a chance on for an hour or two.
The thing that I love most about the Vineyard is that there haven’t been many chain stores to invade the island, and I’m very happy to see this cute, independent bookstore stay here, as it is a centerpiece in the homey town that is Edgartown.

Cozy bookshop with a limited but well-​curated selection.
I like browsing since the number of books is approachable.
The staff is not the most interactive, but that works for me.
Glad there is a place that doesn’t sell expensive clothing and trinkets.

The bookstore has a lot of options and the selection is great for a smaller community. The staff is not the most helpful.

I stopped in here on a rainy day to look around. Great selection of local history books on the first floor; most seemed very interesting (ie: history of deaf community on the Island). Not a huge selection of books (the space can only hold so much!) but you can tell most of the titles are thoughtfully picked out and would make for good reads.
What my ratings mean:
1 star: Horrible. I’m annoyed I wasted my time and/​or money here.
2 star: Not bad but nothing special. A decent place if you can’t find something else. I’d equate this to something like McDonald’s.
3 star: I enjoyed my experience there and would go back to try or do more things there.
4 star: I loved it and would be excited to go back. I’d also recommend it to a friend.
5 star: A real gem of a place. A must on anyone’s list.

Typical MV bookstore: Great selection that can cater to just about anyone who walks through the doors, with that rustic charm of creaky wood floors, twisty turns through the stacks and quiet solitude as you browse. We came in later (9:45ish) on a Saturday night, and I figured the store clerks would be irritated since it had to be so close to closing time, but they were super friendly and welcoming, and the store apparently stays open until 10pm.

This is a beautiful, quirky little bookstore! Lots of nooks and crannies to get lost in and plenty of places to plop down and start reading. Lots of books about the Vineyard as well as the Cape itself. Staff is polite and helpful!

I love books, and I love bookstores. Many big chains have slowly gone out of business, and the rise of mom & pop stores is upon us!
If you love books as much as I do — you need to check out this quaint store. It is open from 9 – 10 seven days a week, which makes it a perfect rainy evening activity. Get lost inside, find a nook, and delve into a new hardcover. Peruse children’s books, and purchase gifts for your loved ones.
This quaint store even has two comfortable chairs outside so you can sit and watch all of the people passing by.
If you’re in Edgartown, you’ll need to check this place out!

i could get lost in bookstores for days… and i dont even read that much. i really liked Edgartown Books, number 1) because the staff was unbelievably friendly, 2) they have a pretty diverse selection of books they sell and 3) i felt like i was at a library.
no one yelled at me for taking my time and find the book i wanted to purchase, or that i was going to flip through a few of them and read a few pages. at places like barnes and noble i feel like i need to go in get what i want to read and get the eff out.
Edgartown books is a great place to take kids too, they have book signings every week and have a white board outside, listing upcoming events.
i would give it a ⁵⁄₅ but its soooo damn small, it makes me wish thier space was bigger so they could offer more.