The Container Store

Introvert hoarders rejoice! This place truly is heaven on earth. My current system of organization looks like (as my grandma would say), «ten pounds of crap in a five-​pound bag.»
My girlfriend and I found so much modular storage, we began to wonder if we should just save money and donate things to charity we no longer use. But it was all so shiny and beautiful and full of potential to turn our piles of junk into tactfully organized junk. I rationalized our $ 170 purchase because, despite all my Unilocal reviews, I truly love being at home. I dig nesting. And I would like to feel a little less messy around the olé domicile. Prices were within a dollar of Amazon prices, so it’s nice to know there’s not a drastic markup at this niche store.
Employees are super nice without being clingy (always a plus in my book). We bought bathroom and kitchen organizers as well as build it yourself modular countertop storage. A nearby employees advised not to clean it with windex or alcohol-​based cleansers, since this clouds the finish. Excellent tip.

I feel like the Container Store is a great place to come if you have a specific need in mind when you go. Otherwise it’s a place filled with overpriced products that you can purchase somewhere else for a third of the cost. For example, a storage container that I almost got there was $ 22.99. I decided against it because it was more than I had budgeted. I went to Target after and found the exact same thing for $ 16.99.

I love the container store– it is really any A type personalities heaven– they have a container for everything! The staff is great at helping find things for you and also gives you ideas of how to be more organized — thanks!

I encountered some of the rudest employees of my life at the Container Store in Edina.
Last month I bought about $ 500 worth of plastic storage containers there because I was moving. When I got home (30 minute drive) I began packing my things and then I noticed that half the boxes were missing half of the handles. I called them up and they said I could come back in and they’d give them to me. I drove back and encountered a prim looking blonde woman at the cash register. I told her my situation and that I had come for the extra handles and she said, «Oh yeah, here they are,» and unceremoniously handed me the bag of handles without acknowledging their responsibility for inconveniencing me. Because I was shocked by this rudeness, I paused and looked at her, and then she *yells at me*, «WHAT, IT’S NOT MY FAULT! DO YOU WANT TO SPEAK TO A MANAGER?!»
I was terrified by this unexpected and profoundly inappropriate aggression, so I immediately walked away to seek out another employee who might bring peace to this tyrannical cashier’s reign of terror. I found a female employee standing by a computer and said, «excuse me?» Without making eye contact she said in a curt tone, «I’m busy right now.»
But this situation had to be rectified. Drawing up my courage, I resolved that standing up for the fair treatment of customers was a greater gain than the risk of being spat on by the scary cashier, and I made my way back to the front to ask for the manager.
She had changed her demeanor slightly. When I asked for her manager, she said, «I said I was sorry.» And I said, «No you didn’t, you said [quoted above statement], and you made me feel very uncomfortable.» She then offered me a $ 20 coupon at the Container store for my trouble and apologized. I left the store afterwards.
I regret not having insisted on speaking to the manager to make a complaint about this particular employee. Intimidating a customer is reprehensible behavior in any context, but it is particularly kafka-​esque at the Container Store, the land of shiny plastic neuroses. On top of all this, I was already really stressed out and pressed for time because I was in the middle of moving, I had to carve out another 1.5 hrs of valuable packing time to endure this ordeal, AND they gave me a damaged product!!! Contain this, Container Store [flips them the bird]!!

This place is pretty neat. I stopped in looking for a storage solution and well I was pretty blown away. They had almost everything you could imagine and then some. The employees were extremely helpful and checked in with every so often (which was nice). The store was organized (if it wasn’t, well that would just be ironic), they had models of everything set out on display, and booklets explaining the different setups (which you can take home for the indecisive; which lets be honest, is me). This place is probably heaven for the individual with OCD.
If I am every needing a new storage solution again, I have found my place.

The Container Store is basically like Disneyland for OCD’s and Neat Freaks… well, okay maybe I’m not always both 365, but I sigh a breath of organized relief when walk into this store.
Recently I purchased a new 3-​drawer dresser and wanted to find some drawer separators — you know the kind, separate my socks from other things. Typically I would have gone to a large retailer for this, but I figured the Container Store might have more selection; and besides I haven’t been there for a while — — would be fun to check out!
They have a whole section dedicated to drawer organizers… at all price-​points. I found these small cedar planks, and around the corner walks a super friendly associate to help me find the perfection solution for me. (Nice!)
And then… I saw the annual Elfa sale…
Before I knew it, I had set myself up w instructions on how to measure my home closets and set an appt to meet back to schedule the design of my «new» closets. So… apparently Elfa only goes on sale 2x a year — — and this was the best sale at 30% off. (For $ 60, you can have someone measure the walls for you.)
Two visits same day… Elfa closet items purchased and installation next week — I’m excited.
Okay… so back to the store. Yes, you can literally/​nearly get everything here to help get (more) organized.
–Gift wrapping stations for your home
–Kitchen organization things
–Bathroom
–Travel
–Obviously closet items
–Office
–Containers for gifts…
–Containers for knick-​knacks
–And a whole store-​load of other stuff to just organize yourself and make things less complicated.
Who WOULDN’T love that?

Terrible service. Excellent products. Storage and organization for every need. But terrible service and way overpriced. I will avoid this store at all costs in the future… unless you are willing to open up your wallet for that special storage product that you just have to have and cannot find anywhere else. Not a big fan though in the end.

This place has all the containers you could ever dream of. I would probably live here if I could. Unfortunately, I can’t live there, and I also can’t afford to buy containers for my actual apartment. Everything here is pretty ridiculously priced. I mean, $ 20 for a tiny plastic drawer that you could get at Target or Walmart for around $ 5? Count me out. It’s fun to browse, but every time I go I leave with a sense of deep sadness.

Great store, great products, but as far their closet systems go…
1) Don’t expect them to get your order right the first time. Be ready to make that second, or third, trip back.
2) They’re busy. And probably understaffed. Don’t expect to be acknowledged as you’re waiting for help. And when someone finally does see you, they’ll add you to the queue. Then you wait again.
3) And if you’re as lucky as me, they’ll send you home with a defected item. (Pictured)
I always find myself going back because I love their products. However, words cannot express my frustration for their errors. Nothing like terrible customer experience to deter someone from products they love.

In my never ending quest to create the ‘perfect, organized home’, I have found an ally in The Container Store. Merchandise is unending & without a concise shopping list, you will drown. Seriously — I defy you to name one organizational challenge that can’t be met here.
Like Target, this is not your five minute, in & out shopping… plan to spend a good hr at minimum. Like Ikea, this is destination shopping — customers (mostly women) have their game face on, their measuring tape & shopping list in hand. Get out of their way.
Staff loads my car, which I love, love, love.

This place is ok. I’m not the target market as I found walking around the place rather grueling and wildly over-​priced. J thought there were more levels, I prayed to god there weren’t and thankfully it’s just one.
It reminds me of an IKEA, meets Dollar Store items– with Crate and Barrel prices. Garage sale stickers for $ 7.50. Really? Either I’m that cheap or people don’t mind spending that much for certain items. Luxury gift wrapping? To each their own.
The staff is pretty helpful. I’d have to agree with the other reviewers on that observation. But really, I can find my own storage solutions and be innovated on my own.
Some people take their storage really serious and that’s ok. Both consumer and employees.
I have to wonder what their team pow– wows sales huddles are like. «We need more clear bins on that end cap stat».
There are a few items– that would be a maybe, but most of the stuff I could find elsewhere for a lot cheaper.
Store is well organized (as it should be for being the container store). The little elfa displays are interesting enough.
Parking is scarce on the surface flat lot, but there is enough in the ramp.

Um… so it’s a Container Store. If there’s one thing I appreciate about this chain, it’s their consistency at stores coast to coast.
The staff is über-​friendly, super nice and super helpful. The store is well merchandised, beautiful and clean. I also appreciate that employees here really do actively participate in the practice of moving items up on the shelves when someone buys something (giving the appearance that the shelves are fully stocked and there aren’t «holes» where missing merchandise should be). That’s a minor thing but something that makes a difference and an impression on retail dorks like me. There’s a name for that, but it escapes me right now…
At any rate, it’s a Container Store, so it sells almost every type of container you can imagine, obviously. Containers aren’t cheap and they aren’t here either. But I love the aesthetic of looking around. The potential of organization, right?
It is true that parking here can really stink, but there is a parking deck and easy access down to the stores. And it’s next to a Potbelly’s. What more could you want?

It’s a Container Store, so you already know that a lot of things are going to be a bit pricier than you’d rather spend on them, but on the upside, you KNOW they’ll have what you’re looking for in regards to storage, organization, and containers.
Friendly, helpful staff and decent sales from time to time. Only downside is the parking lot can get a bit maddening but that’s about it!

This store is a type-​A organizer/​neat freak’s dream! The minute you walk into the store you’re instantly in awe of how neat and tidy everything is. The product selection is pretty good and it’s a fun store to browse. The employees are friendly, helpful and seem to really enjoy their jobs. I like how you can order online and pickup at the store. This allows you to shop quickly if you need and to also take advantage of online coupon codes and cashback offers from Ebates, etc. The Container Store is simply a happy place and I always leave with a huge smile — and a new organizing project!

I came here to get a trash can. What can I say? This Container Store is almost a clone of the ones in Los Angeles and Orange County. The customer service is just as polite. Good job, container store!

Damn the employees here are nice. Almost too nice. Like I half expected to find a hand in my pocket nice.
I’m just not that enthralled with the Container Store anymore. When I was in my 20’s and bought our first house, we went in all slack jawed at the possibility for organization and all the glass containers for my captain crunch.
Alas, I’m older now, and didn’t find what I really needed. Still a nice place.

Do you tend to buy stuff at Target that you totally didn’t come to buy? Because if you’re like me, when you shop at the Container Store you will find things that you didn’t even know you need– and things you didn’t even know existed!
Tupperware? Check. *Vaccum Sealable* Tupperware? Check check. Tupperware shaped like a sandwich for your sandwich? Yup. 3-​compartment Tupperware for your breakfast cereal, fruit, and milk? Yes, that exists!
I now own one of these, and a Tupperware shaped for half used onions. And my life is that much better. Kudos, Container Store.

Everything you need to get and stay organized. You could probably (and I have) spend hours browsing around and you most certainly will find something that you (a) never knew existed and (b) just have to buy to fix some little organizing nuisance.
People are super friendly inside and eager to help. At the holidays they even run frequent gift wrapping clinics in the store and sell some really nice and spendy wraps and bows.
The only challenge is parking.

All the things you never knew you needed. Thats what this place is.
You go intending to buy a few things then find all these gadgets for around the house. It’s a fun place to shop and the staff are very helpful. It is especially good for specialty items. They also have consultants that can help set up a closet or pantry organization system for you, with in-​store mini show room.
Love the plastic shoe boxes and kitchen items. Desk top items are colorful and chic.

For some reason, I always anticipate the arrival of a new chain store in the Cities. Now, I don’t particularly like chain stores, but I find them useful. While Im not a frequent shopper at Pottery Barn, Restoration Hardware, or Crate and Barrel, I’d much rather have them accessible than find myself drooling over their online catalogues. It’s kind of like a security blanket… just knowing they are there if I need them is sometimes enough for me.
The Container Store is one of those things for me. I’ve been into a few. I’ve never found them awe-​inspiring or offering much more than a Storables (I do, however, feel more compelled to organize my life after leaving though). But I like having it here. Legitimizes us more. How sad is it that I feel the Twin Cities national legitimacy is somewhat based on the presence of national chains? Pretty pathetic, if you ask me. But, hey, this is my review.
But what about the store itself? It’s just fine. It offers a storage solution for every need, and you pay a pretty penny for this organization. I was there opening weekend, so I can’t comment on the customer service or general vibe or the place since it was hectic.
Now if we could get a CB2, I’d sleep easier.