Able Metro Moving & Storage

The movers are very professional and welcoming. They were on time and what I was most surprised by was the speed that they worked. Charlie came to my house and gave an 8 hour estimate. Each man knew his job including two college kids who didnt take a break the whole time. The crew wound up finishing at 6 and I still had time for dinner. Compared to other experiences this was much better and there was no damage which is unheard of.

Warning: this moving company does not give estimates in writing nor do they bother to inform you that there is a four hour minimum. Our move was quite simple and only took 2.5 hours of time. We were told on the spot that we had to pay for 4.0 hours. When we called the manager to complain it was only THEN that we were informed of the 4.0 hour minimum. I wouldn’t recommend this moving company to anyone as they proved to be dishonest and deceitful. Hire them at your own risk.

Able Metro Moving and Storage in Edison, NJ — The movers didn’t know how to get from my home to the storage unit, which was literally 3 miles away. They got lost and it took 1.25 hours to go the 3 miles. During this, I called the office and was told by the woman who answered «I’ll call you right back when I locate my driver». I subsequently left 3 messages and no one ever called even to confirm that the movers had arrived. This was a 90 degree day and I was sitting in my car, pregnant, waiting for this truck to show up. When I returned back to the house, I noticed that the molding on a doorframe was virtually stripped as they had clearly forced a couch out the door instead of taking the feet off the couch. I left 3 more message about this, and again no one bothered to call back. They got their payment and that is clearly what they are all about. What a shame for them, as I will be going elsewhere to move out of storage in a few months.
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