Auto Image

There are a fair amount of negative reviews here, so I figured I’d balance out with my positive experience.
I came to Auto Image to get a Pioneer AVIC-​8100 NEX installed. Loved their site, looked like they had the unit I wanted, so I drove over to get things started. Mark worked with me to locate all the pieces needed for them to do the install on my 2012 Chevy Cruze.
Prices were fair and I could tell Mark was trying to find the best he could for me, so I put down my deposit and agreed to come by the following Saturday to have everything put in.
Vinnie was my guy on install day and he was great about explaining everything to me. He even helped me pick out a backup camera since I wanted to square away any other installs to avoid them needing to dismantle my dash again in the near future.
The install took about 4 hours but after a movie and some lunch, they were ready for me. Long story short, I loved the results. I was worried I’d have no choice but to get the USB plug-​in somewhere unsightly but Vinnie wired everything through my center console, as promised.
Overall, customer service was top-​notch and I walked out of there a happy customer. I will 100% be going back to see these guys again.
My advice to folks going into any business like this is to have some idea of what you are looking for before you head in. Know the questions you might need to ask before you agree to an install, no matter what you’re getting done. Your peace of mind is your own responsibility at the end of the day.

So far from when I first came in to decide what tint to get I received honest opinions which I am thankful for. Scheduling an appointment was easy! Now I’m waiting to see my babe tinted out!

I would not recommend this place. They charged more Than any other place and also don’t notify FAQs before installation.
So here is the thing with my car. Yes I can remotely start it from anywhere thru my phone but as soon as I go near to car it turns off because my car is keyless entry car. They didn’t mention before this installing system even though they know it.
The customer representative guy over there seems to be quite rude too. He doesn’t care too much once you decide to give your car.
Go to some other place than this one and avoid troubles afterwards.
They falsely claim about one year warranty but that doesn’t cover labor charge.

I took my car in to this shop today for repair of my Sirius Satellite Radio. I had an appointment at 9:00. By 10:30 my car had still not been started. I ended up leaving without having any work done. Very unprofessional business.

The stereo install had several issues they did not want to admit to. In fact if they install a defective speaker you must pay ship and ship return to get a new one and 45 dollars to 95 dollars to diagnosis even during warrenty.
Plus they are rude and corporate is insane. You can’t even talk to them.
NONONONO hell don’t go.

I had them paint over the chrome trim and front grill on my cadillac cts coupe. The job they did was horrible. The texture of the paint was so uneven and heavy like they just used a paint cans to do it. There is an overspray all over the car. After one week paint started to chip and bubble. Total amateur job.

I took my car to them years ago and they did a great job so when I got a new car I took it to get the windows tinted again by them. Don’t take your car there. They messed up on my window and i went back to ask them to fix it and they said it wasn’t fixable. So i went to the auto image on Rt 18 and they said it was fixable. The one one rt 1 is just lazy and over priced. I called 3 different auto images and asked how much it cost to get my windows tinted after I had already gotten them done there. I wanted to see how much the other charge cause it seemed like a high price. Each auto image that I called all gave me different prices and cheaper! The cheapest and nicest on the phone was the one in Brick.

— great customer service, staff is knowledgable and helpful in choosing a tint that i’d be happy with. i got my back windows done. im tempted to go back and do my front ones as well…
— simple waiting area, but they got two people to work on my car at once, so they were able to expedite the service. im very happy with my experience here and i left with a sexier car…