Crowne Plaza Edison

Quite a nice room, very quiet in here. The room is huge! Room very clean. I’m quite happy with the price I got off of Priceline!

Stayed here two nights for a wedding. Great location and nice sized room, Gym was pretty good with equipment that needs updating. Bar and food service onsite was just right. Overall, a good stay.

All in all, the Crowne Plaza in Edison served its purpose. The bed was comfortable and the rooms were clean.
The restaurant was convenient though the service at night is horribly slow. Breakfast was quick and kept me going until lunch.
My biggest complaint was that the tub drained very slowly. By the time I was done taking a shower I would be standing in 4 inches of water. I had to talk to the front desk 2 times to get it partially fixed, though it still drained slow but at least I was only standing in 1 inch of water instead of 4.

Travel for a living so I might know a good hotel when I see one …Bathtub totally clogged. Said something after first shower… Three days later nothing changed. Had to say something again. Old carpet, lights, everything. Plus pretty sure there’s mold on the ceiling. No there’s mold for sure check out pics

Well first I would like to start off by stating how poor the customer service is. The sales team and staff have extremely poor customer service skills. My wedding was held in the pines manor which is right across the street and they were amazing. Sadly the moment of happiness and joy was then shot from the moment myself and guests stepped foot in the crowne plaza. My bridal sweet was canceled and given to another guest who was Attending another wedding in the hotel. My husband and I almost had no where to sleep. They also guarantee a shuttle to pick up your guests from the venue next door since you’re staying in their hotel but then deny that the shuttle service operates on weekends which is odd because that’s the busiest time for events to be held. And lastly a «complementary breakfast» that was promised then became a never discussed conversation. Which to be honest I can pay for my own food but when something is promised I expect them to keep their word but sadly I got a rude front desk lady saying how the vouchers are worth $ 40 and they can’t just give them out. $ 40 worth of disgusting food. Myself and my guest were just completely disgusted with the behavior. Never will I recommend people to stay here. And mostly a bride that may happen to have her wedding elsewhere. It’s almost like the crowne plaza treats you like crap because you didn’t book your event with them. Stay away from here.

At the Crowne Plaza for a convention, and I have never been in a colder ball room. Seriously. I can see my breath, and even asking for the air to be turned down does nothing. It’s 52 degrees outside and they have the air conditioner at full blast.

I thought this hotel was great. I was staying there due to personal business in the area and it is very centrally located. The front desk staff is terrific. All of them were polite and professional. My room was very clean, and the linens were nice .
The Heater is quite loud as another guest mentioned but that was the only item that wasn’t perfect. I used the gym, their computers, the Wifi — everything worked without a hitch. I would definitely stay there again. I received a great deal through Travelocity and it is a great value. I had a great grilled chicken salad at the restaurant and the service was great in there as well.

I submitted an honest and fair review to the Crowne Plaza website and it was rejected! They said someone would contact me. I doubt that. I really wonder about those who stayed there and gave the hotel 5 stars. obviously the Presidential Suite is the best room in the house. It may also be the only room that is nice.
I’d like to add that in spite of the fact that those who work here are very nice, they are working under sad conditions. Obviously the hotel owners are not spending money to upgrade the site or maintain it properly.

Upgraded to an executive suite for this visit. We were here in January of this year. This suite is Awesome! !!! They loan you a bathrobe while you’re there. Wowww. breakfast is good with a nice selection. They also make omelets for you. Yummy to your tummy. Lol

Absolutely loved our stay here especially since it was our first time! The staff is professional, friendly, and attentive. The hotel lobby is beautiful and clean. We stayed in the Presidential Suite and it was worth every dime! Fabulous, very clean, well stocked… and add the romance package (appetizers, entrées, desserts, chocolate covered strawberries, roses, champagne, and breakfast in the a.m.) that I selected and it was amazing!!! We’re definitely coming back in the near future. :)
P. S. It’s one of the best hotels in the area so do yourself a favor and stay here to avoid the disappointment of the other «hotels» that really feel like cheap motels.

One of the better hotels in the area by far and right across the street from the Pines Manor which is great if you’re attending an event at the Pines for the evening.
They’re breakfast is simple enough in the morning and they have a very friendly staff that has let us bring our own sound system into the bar to keep the music pumping. They offer rooms for business meetings to be hosted in as well and the restrooms are always immaculate.

The hotel staff were so pleasant and courteous, the room was very comfortable and clean, bottles of spring water daily and bath robe was more than i have seen in some five star hotels .
Staff went out of their way to arrange and send me to best sight seeings and restaurants
If you want comfort and a good nights sleep in the Jersey area, then I would highly recommend you to book this hotel.

My boyfriend and I stayed here for one night for a little weekend away from our family, so our experience is a little limited. First off, I paid for a non-​smoking room but the hallway smelled a bit smokey and there was an ashtray and matches on the mini bar. Thankfully, our room didn’t smell like smoke at all so we decided not to make an issue of it. The room and bathroom itself was very large (we had a one-​king size bed room), very clean, and comfortable. The temperature control was really good as well. We enjoyed the stay very much, and the front desk people were very nice.
We only really have 1 complaint. The wifi reception from our room was very weak and when we could get good connectivity, it was still very slow to load.
Ps: one bonus «question”/criticism. I paid for room only, not room+breakfast. But a woman checked in at the same time as me and was given vouchers for her «complementary» breakfast. I’m not sure if the woman paid higher for the room and didn’t know breakfast was included, which for her would’ve been a really nice surprise. But calling the breakfast complementary when they actually pay $ 20 extra at booking for it seems a bit strange.

Not up to Crowne Plaza standards. The staff is helpful but scarce at times. The lobby is fairly nice, but small. My room was dated and musty, although it was spacious. Not terrible for the price but not what I was expecting. OK for an overnight business trip or event/​wedding.

The rooms are not great nor extremely clean for the price but the Crowne does offer free Wi-​Fi. The representatives at the front desk, although usually nice, seem to need outright training on the policies of the Crowne and in general customer service. I am ecstatic that the wedding venue across the street included this room in my wedding reception package since I would have been more than upset to pay so much money for a mediocre and less than clean room.

I love Marriott hotels… This one not so much. They def need to update their hotel. It def smells pretty gross in the hallways leading to your room…
The staff at the front wasn’t the nicest either.
We left and asked for our room to be cleaned and when we came back at night they didnt clean it… We had no sheets no towels. And the best part was no maids are there after I think 5 pm… Everyone goes home.
They offered us a clean room but when they started to move us realized nope. They were sold out.
Def not a place I would stay again

First I must appreciate Caren at the reception. I arrived by a long haul red-​eye flight. My reservation was for that day — but the checkin time was 3 pm. I was there at the hotel at about 7 am in the morning. Very tired.
I tried making a polite request on the phone on my way here. The person who answered the phone (not Caren) said there was no way they would let me checkin so early.
But on reaching the hotel when I spoke to Caren, she said there was little chance, but she still checked. She said there was only one room — handicapped accessible room available. Of course I took it.
The hotel itself is kinda old. The area is not the best. Not the best restaurants around.
However, the room (at least the one I stayed in) was good. Clean, spacious. Bed linen is clean. Plenty of lamps. Wifi is Free. 32″ TV. Toiletries are good.
The breakfast is kinda okay/​average. There is a live omelet counter. That’s the only good part about the breakfast.
Tariff is reasonable.

Nice hotel but the restaurant for breakfast and dinner inside the Hotel sucks! When I went there for dinner I chosen a steak and the night and the following day I was ill so I got food poisoned (food isn’t fresh), the the breakfast, the restaurant keeps taking 2 complementary breakfast tickets to get a free breakfast while the hotel said they only have to get 1 ticket to get 1 free breakfast for 2 person so like they don’t communicate each other… I had other personal issues at that hotel… Generally talking worst hotel staying experience ever! Choose a different hotel and a different town

With the recent upgrade to mid-​level status, this hotel was very quiet and comfortable. The front desk staff was very accommodating and pleasant. The bedroom was spacious with minimal décor, which I happen to find as a positive thing.
The location of the hotel on Rt 27 was only a couple miles from I-​287. Normally, as this hotel is located in an industrial neighborhood, it would be a distraction; but within close proximity it was an easy commute to Menlo Park Mall (off Rt 1).

We stayed here for my cousin’s wedding this past weekend and it was a very nice hotel. The reception was next door so convenience factor was high and the bar stayed open past midnight despite only a handful of us hanging out. Beds, soft. Bathroom, clean.
The only downside is that it’s actually in New Jersey.