Massage Spa 1

I bought the couple’s massage groupon, and despite very mixed Unilocal reviews, went in with an open mind. Immediately, I am asked for $ 5.53 for sales tax. Since I notice that there is a $ 15 minimum for credit card payments, I decide to tip in the beginning, and ask to put $ 15.53 on my credit card (tax plus $ 5 tip per masseuse). The two receptionists condescend to me, saying that I NEED to tip at least 20%. I was extremely put off by their behavior.
The massage itself was fine, although I thought it a bit odd when my masseuse climbed onto me, using her knees, feet, elbows, and hands on me. The hot stones were a nice touch.
Although the massage was good, I am not sure I would go back, even with a similar coupon.

I got the Groupon deal for the 1 hour massage. Me and my friend went and it was pretty decent. The staff was courteous and we didnt have to wait for our appointment. However i have a lot of stiffness from weightlifting and the deep tissue portion did not to very much to help loosen me up. The massage was pleasant but i guess i had much higher hopes

I was not impressed with my experience at Massage Spa 1. We booked our appointment in advance and notified the receptionist that we purchased the LivingSocial deal. When we arrived, no one seemed to know what to do with it. The receptionist told us we had to pay 5 dollars and some change for tax (which was not included). No big deal. We handed her a 20 without a problem. But instead of giving us back our change she appeared to be trying to keep it. They then took us back for our massages. Because the walls don’t extend to the ceiling you can hear everything going on outside the room (ie the front door every time it opens, other people chit chatting before receiving their massages). The massage was mediocre at best. My masseuse left the room at least 2x, rubbed my stomach like I was the pillsbury dough boy, and climbed over me several times which did not make for a relaxing experience.

I have never written a negative review before but I couldn’t let this one go. I bought the couples massage from groupon and a friend and I decided to go together and split the price and share a room. When we got there, the receptionist immediately told me that I had to pay the sales tax on the groupon (which was fine, it was only a few bucks) but she was so frantic about it that I immediately felt so not relaxed. Before our massage, my friend and I wanted to use the bathroom. The lady followed us to the bathroom and stood outside while I went in and interrogated my friend! I felt as if she was worried we were a couple and would go into the bathroom together or something. So weird. She was asking if we were just friends or dating etc. (I sense that they may be a little homophobic). Anyways, we were both pretty annoyed at this point but decided to just calm down so we can enjoy or massage. During the massage my therapist kept leaving the room for 2 – 3 minutes then coming back, over and over. Which was annoying but I am not one to really speak up unfortunately. So about 20 minutes into our hour massage I start hearing a low moaning sound. It sounded like it was coming from our room. So I didn’t say anything but then it got a little louder. I was convinced it was my friends massage therapist. So finally after about 6 – 7 minutes it got so loud that I lifted my head and said «what is that sound?» The therapist told me «I don’t know. Relax relax» and pushed my head back down. Then the sounds got even louder with some graphic words being said and I realized that it was coming from the next room (these rooms only have partial walls). I was so creeped out at the fact that our massage therapists were trying to get us to just ignore it! Finally I said «I want to leave right now» the two massage therapists ran out of our room into the next room (while leaving our door open for anyone who walks by to see our backs and the sides of our breasts exposed). They must have confronted whoever was having sex in the other room because I heard the mysterious moaning woman say «I’m sorry 1 more minute he’s about to finish» (ew!). Now that whole ordeal took about 15 minutes from my massage. The therapists came back in and I told them I was uncomfortable and not relaxed and I wanted to leave. They INSISTED that we stay. It was not even remotely enjoyable at this point but I already paid via PayPal so I might as well get my 60 minute massage right? WRONG. As soon as that buzzer went off when it hit 60 mins, the therapist tapped me on the shoulder and said «thank you come again». Excuse me? You took 15+ minutes out of my massage due to whatever weird thing was going on in the next room and you couldn’t even compensate me and make up for that lost time? I was so mad at this point that I walked out without tipping. BUT the lady followed me out the door and said «wait! You forgot my tip!» Your tip? If I had paid the spa directly rather than groupon I would have demanded my money back. There is no way I was giving them a tip! Anyways, I can’t say for sure that this spa is «one of THOSE» places, but something didn’t feel right about their reaction to people having crazy loud graphic sex in their spa. I Wouldn’t be surprised if I read in the paper that this place got shut down for some type of underground activities (if you know what I mean). I immediately went to my original place in the Menlo park mall (oriental therapy) where I purchased a membership package and I now go to them once or twice a week. (I also tip them wonderfully as they deserve it unlike massage spa1) I just wanted to throw that out there if anyone’s looking for a good massage I’d definitely skip this place and head to oriental therapy.

I am beyond frustrated with this place. I bought the couples massage on Groupon for 71 dollars as a present for my boyfriend, which was a pretty good deal I must admit. So we get there and everything is great. The décor is very nice, the environment is clean, everything seems perfect. They take us to the room, and so we change. The music is very soothing as well. They come in and give us the hour massage, which includes the swedish massage, the deep tissue massage, and then the hot stones.
We leave to the front desk and they ask how everything was, and we say great! My boyfriend then hands over 6 dollars as a tip. The lady then says that she needs to take the six dollars as sales tax, plus more for the tip. We look at each other confused so my boyfriend hands over another 5 dollars and they laugh and say, they need 20 dollars, ten dollars per massager. I was in shock. My boyfriend said that’s all the cash he had on them and they asked him if he had a credit card on him, to which he replied no. They then turned to me and asked, how about you? I said I might have some cash in the car and they said great! I went to my car in disbelief, gave them the money and started to leave with my boyfriend. But before I managed to exit, one of the lady’s called out to me and said «wait I will give you a coupon for another massage». I just grinned, said no thanks and walked out.
To be quite honest, that whole ordeal about the money really upset me and ruined the whole experience. A customer is supposed to tip how much they want to tip, not have staff bark orders at the customer about a tip not being enough. I would never come back here and would never recommend anyone to come here.
Breakdown:
Pros: Good massage, good environment
Cons: Having to pay more than you bargained for, rude staff, having to deal with them trying to upsell
If you really want to go, here is what you do: After the massage, put six dollars at the front desk, thank them and just leave immediately; do not try to conversate with them. Good luck!

Came here with my boyfriend since we bought the groupon, and the massages were really great! The 1 hour really flew by fast. They did a wonderful job and my boyfriend and I definitely felt relaxed. I just don’t think I would pay full price for the couples massages. Groupon price matched the quality.

My wife purchased us a 1 hour couple’s massage for my birthday and got a great deal on Groupon (about $ 80).
The spa is located in a strip mall located off Route 1 (directly across from the Skylark Diner). There is plenty of parking available in the center.
The lobby was well-​decorated, scheduling was easy, and our session began on time.
The deep tissue, hot stone massage was extremely thorough and left me with a spring in my step. I’m planning to return to try their foot soak/​massage (in Chinese herbs). Perusing their catalog, this spa has a variety of therapeutic services on offer.
My wife similarly enjoyed her massage. We were offered a discount card for future visits.
Massage Spa 1 is recommended, particularly on a Groupon.
My only complaint — and it’s a small one — is that the receptionist spoke in a thick Asian accent and was at times difficult to decipher.

I have Never written a review before but I think this deserves to be said.
I went in for a soothing facial today and my experience was nowhere close to relaxing or soothing.
— the lady who greeted me turned out to be my aesthetician as well.
— I wasn’t given privacy to change.
— They don’t have physical sheets. She covered me with towels instead .
— She put me under the steamer for twenty minutes and just left.
— There are no sinks installed into the rooms so she constantly had to leave to refill water.
— The walls are paper thin so you can hear everything from the guy sneezing next door to the lady vacuuming the carpet, all while I am getting a «soothing» facial.
— She also completely ripped my skin apart during the extraction phase of the facial. (I left with bloody bumps)
— At the end of the longest hour of my life, she had the audacity to ask for a 20% tip.
They are unprofessional, rude, and have no clue what they are doing.
This place is absolutely horrendous please save your sanity and money and go to a better place.

Buy the groupon, it’s totally worth it. They’re very nice and accommodating. The massages are amazing! You won’t regret it!

I can honestly say this place is amazing ! I did the 4 hand massage which is 1 hour and consists of 4 different massages. I wanted it because it offers hot stone. My masseuse was awesome and she had great hands! You must try.

Decent Massage Place. Had a Groupon deal.
DEEP TISSUE… SWEDISH. HOT STONE
I recommend using the Groupon because the lady upfront will give you a discount for the next 10 times you visit this place. Worth it.

My husband and I love this place. We discovered it via groupon and absolutely loved it. Their special massage combined Swedish, Deep tissue and Hot stone. They are also good about adjusting pressure and working on the areas you need. For the price, you cannot go wrong.

I brought my mother here because I purchased the Groupon for a One-​Hour Soothing Treatment Facial. My mother said the facial was very good, they took their time and did everything so thorough. She was very happy with her facial and would come back again for this service.
However, I wasn’t a big fan of this center because at the end of the session, the lady who does the facials (mind you there seems to be one person who does everything here) was very persistent in trying to sell my mother and I another service and product. I understand she was trying to up-​sell, but I find it very annoying and aggravating when someone is trying to basically force you to buy something once you’ve already said no. The lady didn’t seem to be too happy when we left with nothing.
Other than that, the center is clean and has a nice, relaxing ambiance to it.

I bought a Groupon for a one hour massage at Massage Spa One, and I will admit, I was apprehensive since there were no online reviews; however, overall I was pleasantly surprised.
The center was clean and had a relaxing ambiance. At first, I was given only a towel to cover up with on the table, but was promptly given a sheet as soon as I asked. At other places I have gone to, the actual massage is only about 45 minutes since they count the consultation and changing time towards your one hour; however, the massage session lasted just about an hour. While I was happy the massage time was maximized, there really was no consultation, which I would have preferred. The masseuse was, however, friendly and attentive.
The massage itself was pretty standard. One thing that I liked that I have never experienced at a spa before was the intermittent stretching sessions. The masseuse moved my arms and legs in different positions to achieve a deep stretch, and since I was sore from a gym session the day before, I felt that this guided stretching was really beneficial. She did utilize the «knocking» method, which is not really something I personally enjoy — next time I think I will ask that this is method be excluded. The walls of the rooms are temporary walls and do not go to the ceiling — I did not notice this until I heard someone else in the other room receiving the «knocking» treatment. While this was not something that really bothered me, I could see some people feeling uncomfortable with this set up.
Back in the lobby, they tried to sell me more massage sessions at a discounted price. While I understand their desire to expand sales, I felt a little pressured at that point, not the kind of feeling one wants when attempting to preserve a sense of calm. I ended up buying one additional session. The woman said that it was good for three months, but when I got home, I noticed that she wrote that it expires on 1÷1÷14 (less than two months from now). With upcoming holiday stress, I am sure I will use it before then, but I could see that being an issue for others. Also, the certificate she gave me simply said $ 45 on it (the amount I paid) and not «entitled to a one hour massage. Hopefully, this will not be an issue…
Overall, I am happy I purchased the Groupon and took a chance on this business.