Work Out World

Has a good size convenient if you need to shop n get a workout or a quick meal before or after but needs upgrading could be cleaner like all wow gyms n many gyms out there no wifi so don’t think you will get any phone service down there in case of an emergency customer service is below average like all wow gyms because I got to Marlboro Middletown freehold locations as well that’s why I stick with this gym not cause it’s the best but only I have a few locations within a 11 to 20 mile radius of my home wish there was one closer to Aberdeen nj and also the price

— The gym itself is huge, and the equipment is up to date. The reason why I can only give this place 2 star’s is because of the following;
— no free wifi. Its in a basement most people don’t get any type of signal they should at least offer free wifi to members.
— The staff. especially the front desk, they are useless. Numerous times when I go in they are on there cell phones texting, or having a conversation with another staff member, it gives me the impression that they are just hanging out.
— The mens locker room, doesnt have any hangers to hang out your coats.

I am a bit picky about choosing a gym as I am a fitness professional and former college athlete. This is your typical globe gym. Not much dynamic space, only a small lane, to do dynamic warm ups or other functional movements. The Edison location lock up their functional training room, so individuals like me who don’t use machines stay crammed into the body building weightlifting area. The equipment selection is good. But again I Olympic weight lift and that is not available here. I have mixed reviews of the staff some smile and some tell you «Im having a horrible day today», patrons should never hear front desk staff members say that. I never got a good vibe being here but than again I train like and athlete (which makes it somewhat an oddity when everyone is blasting their chest all the time). I don’t recommend because their customer service is poor, no access to functional training area unless in personal training, no foam rollers. On the plus side they have free access to TRX strap and GRX class. Much better bang for your buck at Zapp fitness (indoor turf, olympic weightlifting for $ 20mo).

the Gym itself is not bad but they will not let you cancel your membership and they will charge you hidden fees every single month. The front desk staff is useless when it comes to helping with any problems you may have.
additionally the equipment is left broken for months at a time. Stay far far away

The place simply has almost everything your going to need in a gym. Two things to consider is the amount of people that come here is ridiculous at times and two as a result of the large crowd of people the place gets messy n dirty fast. Customer service has improved a lot. I’ve been coming here for 2 years now.

Let me start by saying this location has some very good trainers – 5 stars for them!
I’m very dissatisfied with the fact that we were promised a new room for XLab and construction has yet to start. I would have never signed a contract for something we were never going to get. We are in a small dark room and are restricted to doing things that they are able to do in the other locations.
My other issues are with all the broken machines, all the equipment that goes missing and trying to resolve an issue with corporate. Its extremely frustrating that you can’t speak to someone when emailing does not solve your issue. I have sent several emails about the broken machines, but needless to say I still have to jump on and off a few machines until I find one that works. Its a shame that they can’t fix the rowing machines or stair climbers.
Shame on you Work Out World, you should treat your clients better!!!

Run by a bunch of liars. Will lure you into joining by promising a great deal and then will apply all the hidden charges which you wont know until charged.
AVOID this place and join somewhere better.

It makes me sick to think about the people who run this company. Sick.

I’m very surprised at the low ratings of this gym! so far I’ve done a five day free trial and signed up with a no hassle month to month membership. i was scared from other reviews I’ve read that canceling would be a pain but apparently that is old no more writing letters just tell them when you want to quit and 15 days later your done. The gym is HUGE and can be a bit intimidating if you’ve never been a member of a gym before but the staff is more than helpful if you need them. I really appreciate that there is no annoying sales pitch from personal trainers but if you need help they are more than willing to show you machines or give you a session. The first time I was there I spoke with dashan he was very knowledgable and friendly and I also saw him reracking weights when he had free time which was nice, I also like that all the trainers are actually in shape unlike other gyms where I feel like I should be training them. Some people complained of poor ventilation but I think it smells exactly the same as any other gym, I am asthmatic so if there were actually poor ventilation I would definitely know. all in all I am very happy and would recommend this gym

This is shitty gym I ever went to. They overcharge you and charge you every year of $ 80. I had a dispute with them and every time I tried to argue with them they changed their words. They will charge you as much money as possible if they can. AVOID AT ALL COST. And if you are on a free membership trial the lady in the front wont stop bothering you about joining she is really freaking annoying. Then she has the nerve to keep on calling you. TERRIBLE

If there is a way to give this place 0 stars I would. I like the classes and the people but the customer service is atrocious!!! Please pay the extra 10 bucks and join another gym. The run around I have had to go through to get my money back for something I have canceled in October is ridiculous. All around horrible people. When I first joined this place was great now it has gone to shit. Please stay away!!! Please!

not a fan. i put up with their stupid policies because it was literallly around the corner because let’s face it… we all need all the help we can get when trying to make it to the gym. so here’s my list of things that i thought sucked:
1. they have a once a year fee that is charged to the tune of like $ 85 for some maintenance/​facility fee. In addition to regular dues. It’s a totally bogus charge and when i signed up i was never told. but what are you going to do when you’re paying $ 35 a month, right? I just wish instead of slapping you with a surprise fee that they would just charge more per month.
2. their sauna in the lady’s room was shut down for good and is now a utility closet.
3. because it’s in a basement the place was always damp and smelly
4. their training is super expensive for i kid you not THIRTY minutes. wth happened to 1 hour training sessions! and don’t get me started on prices for training.

After reading reviews on Unilocal about the crazy cancelation issues, I was apprehensive and brought it up to an employee after she showed me around the gym. She clarified that the process is no longer by paper, but online, and explained the rest to me clearly — so that solves the one issue I had.
This gym is huge! There are so many machines open all the time. I also love that there is a workout room just for women. There are tons of classes you can join, and I even had 1 free consultation with a personal trainer. Everyone who works here is very helpful and friendly as well.

This is the 2^nd time ive signed up for a gym. I hated cancelling at the first gym (was a long and painful process) and now I dread the day I have to cancel this one… yay…
But for now, I will continue to attend this gym. Its alright. This gym I feel like has more weird people/​creeps. At least compared to my first gym. O well…
–edit–
This place always smells like sweat and armpits because it is in the basement and there’s no windows. Guess the vents aren’t doing it’s job.

I signed up twice, and cancelled my membership twice. I truly liked the gym the first time, but had to cancel for personal reasons. First off, their cancellation policy is a complete pain the the @$$. You have to mail it certified and they still give you a tough time about it. I resigned up when I was able to, and only stuck around around few months. It seemed very dirty and trainers were too young and inexperienced. Also, being in the mall, especially for December, impossible to find parking. Cancelled for the 2^nd time, and will never go back. Bought my own equipment and made my own personal gym in my home. Do not recommend.

If I had to choose between negotiating with terrorists and setting up a new WoW membership, it would pretty much be a coin flip.
I promised myself I would try to write this review without using the word «scumbags» but every paragraph just became a battle to avoid that and nothing else. So let me just get it out of the way now: these guys are total scumbags.
It’s extremely difficult to summarize my rage, but here’s my best shot: if everyone on Unilocal had to actually go through the process ending their membership with WoW before leaving a review, this place would *never* average anything above 1-​star.
When I joined in 2010, WoW ran a great gym. Now they run a decent one. Cupholders that broke in 2012 are still busted. Four perfect condition working rowing machines are down to one barely functional one. They’ve still got plenty of other open machines. The problem is, even *if* they ran the world’s *greatest* gym, it wouldn’t excuse the absolutely disgusting business practices they rely on.
Let’s imagine that you want to cancel your membership AFTER the absurd initial 2-​year contract they’ll lock you into. (If you try to do it beforehand you’ll end up paying any time remaining, or most of it plus an early cancellation fee.)
So let’s say you’ve had enough after 2 years. You will need to send a physical letter (with an insane detailing of all your membership details, personal info, and explicit written intentions of cancelling) to their corporate address by CERTIFIED US mail. I’ll just let that sink in. THERE IS NO OTHER WAY TO CANCEL their membership in the year 2014 other than CERTIFIED US MAIL.
First, you’re locked into whatever BS rate they spin a wheel on to come up with. Then you’re locked in against insane cancelling fees. Finally when you’re done with your contract and want out, these guys actually have the nerve to say that you can’t cancel over the phone or with your online account (you know, the way every legitimate business in the world works) «for your protection.»
Yeah, that’s right guys, because who can count the endless stream of identity theft victims where the motive was to cancel them out of their garbage gym membership?
Paying using your online autopay option? Paying them late fees because you changed credit cards? Paying them hibernation fees (another scam where you pay 15% of your dues to NOT use your membership, made easy to avoid you actually cancelling)? Somehow all of this is possible with your online WoW account! Impressive how they got over their security concerns for those options.
It’s beyond insulting, but that’s not all: even cancelling by letter doesn’t cancel you. It merely triggers the «cancellation period.» WTF is that you ask? It’s completely made-​up processing time to ensure that you spill over into another billing cycle. What this means is that if your letter isn’t postmarked on time, you’ll be forced to pay two additional months. If it is postmarked on time you’ll only have to pay one additional month. Don’t worry though — you’re protected with more mandatory fees.
I could comment more on the gym itself but it’s really a moot point. If WoW was the last gym on Earth and I had to go to HELL to work out somewhere else, I would be pumping hot coals in a second.
Oooh yeah, feel that brimstone burn.
If you’re not following that last bit let me just summarize: I whole-​heartedly recommend NEVER joining WoW.

Customer service is horrible! Front desk associates are rude and unprofessional, would it kill them to say hello and maybe smile?
The weights and equipment are always scattered around the gym and not easy to find. The mat for abs isn’t that big and looks like it’s never been cleaned since the gym opened, hello ringworm. Most of the TVs on the cardio machines are broken. The theater room only shows the Beyonce world tour video. Not sure what the purpose of this room if they can’t get any new movies.
Trying washing your hands here, what a joke. The water lasts for about 6 seconds before turning off.
Things you should know… After 3 months they charge you a service fee. They also make it impossible to cancel. Your paperwork will get lost because of their incompetent and unprofessional staff.

Had a chance to visit this facility this past weekend. This place is huge! Ample machines. What I don’t particularly like is that because it’s huge, things tend to be misplaced, like kettle-​bells. Other than that, the service here is nice. Locker room is decent and the women’s private workout room is a plus.

I hate running in place on the treadmill so I only come to wow for the group classes alone. Fortunately a friend referred me so I was able to only pay 20 dollars a month, not counting the activation fees. The caveat is that you are locked in a contract. They only let you bring a guest for free on Fridays to sample the classes now.
I love the variety of the classes they offer. The instructors were engaging and make the workout as fun as possible. Group kick is my favorite workout + stress reliever. It consists roughly of 45 min cardio and the rest is conditioning and cool down. The group workout room is nice and spacious. On popular times it can get really cut throat fighting for your favorite spot. There is another smaller group workout room in the back for Group Centergy and Yoga/​Pilates. Group centergy is another excellent class with a mix of vinyasa yoga and pilates style workout. Do not go into this class thinking it’s just stretching, Greg will give you a good workout and you’ll be sore in places you never thought you’d get sore!
Overall for the price it’s a good value for me. I just wish they can take away the mandatory personal trainer/​boot camp sales spiel before issuing my membership.

I’ve been going to this gym for the past 6 months and the only complaint I have is that the machines that break take a little while to be fixed. That, however, is only a problem when it gets full and all of the other machines are taken, so a word of advice, try to go early mornings, or a little later at night, right after work, it can be a hassle to find a machine because that’s when there is the most traffic…
On another note, they have a great variety of classes, from yoga, to kickboxing, to pilates, there is definitely something for everybody.
Moreover, there is a juice bar that sells wonderful protein shakes, my favorite is the peanut butter/​banana one, though a tad pricey, it might be more convenient to make it at home.