A Better Locksmith

I had scheduled an appointment at 11 a.m. for «A Better Locksmith» to come out. The appointment was scheduled 4 days before. Here’s what came from my experience.
1) It was 11:15 still no locksmith. So I called, no one answered so I left a polite voicemail asking if someone was coming. I received no call back. Had he called back saying he was going to be late for any reason I would have understood, life happens.
2) The locksmith arrived 50 minutes late with no explanation nor apology for being late. So my time was wasted waiting.
3) He didn’t bring the proper tools to fix the issue, said he’d have to come back tomorrow. So another day with an unresolved issue that I was told on the phone would be fixed.
4) We asked for spare keys to be made and he kept saying our keys were «junk.» No proper business etiquette in the least bit.
5) Promised to would provide a service for free the following day.
6) Also, promised to come back the following morning. What time did he arrive the following day? Between 1 p.m. — 2 p.m. (Certainly not in the a.m.)
8) I was gone while he arrived (Granted I waited all morning for him to arrive.) So we paid $ 70.00 for him to widen a lock hole. He promised he would re-​key our door for free and we would only have to purchase keys. An arrangement that he said to myself and another.
9) When I called him about being tardy and not re-​keying the door he continuously said «no I never said that.» Never did he try to offer to come back out to fix an issue that he had promised.
The name «A Better Locksmith» is a myth. I would not recommend this provider unless you like for your time to be wasted, to be lied to and to be disrespected.