The Cleaning Authority

My history with Cleaning companies is based on a one time use.
After having the Cleaning Authority of Edmonds come out; I kept them going.
not only do they do a great job, put stuff back in the CORRECT places top it off the owner always worked around my crazy schedule.
I was comforted by the owner making it a point to make rounds while the house was being cleaned. trusting people to come into your home is huge!!!
if you want a great cleaning company I would Highly recommend using The Cleaning Authority of Edmonds!

Zowie! These guys are through and complete cleaners. We have a dog, with the weather being as it is, hair everywhere! They came into our house like a cleaning tornado started with the bathrooms and managed to get every room hair free, dust free and looking brand new! Now I can sleep without inhaling dog hair. They are great.

I have not had the unfortunate experience of the previous reviews. One clean there was a few missed things and when I called the owner offered to have them come back and fix it free of charge. All the other monthly cleans we’ve had have been great! They were recommended to me by a friend and I have recommended them to a few other friends who have also had good experiences.

Having a baby can suck all the energy out of you. After a few weeks, you open up your groggy eyes and realize the pile of filth that you’ve been surviving in. For our sanity and survival of our marital bliss, my husband and I decided to hire a monthly cleaning service. I did some research and settled in on The Cleaning Authority in Edmonds. Each is an owner-​operated franchise, so I will say service might be different at other locations. (I got a recommendation for TCA from friends who are in Bothell, and this office does not service them. I wish it was those other folks though because we had a so-​so experience with the Edmonds office.)
The owner came to my house for an initial walk-​through. She checked out the place and gave an estimate for monthly cleans which was fairly reasonable. The first 3 cleans were spotless. No complaints. The 4^th clean, I noticed some areas that they skipped over. I let this slide, but I wish I had said something. There were dust bunnies on our kitchen floors which to me is unacceptable. Floors are especially important to us with a 10-​mo old swiffering himself all over the place.
The fifth and final visit, the cleaners knocked over the backflow nozzle to our dishwasher. Had we been told that this happened, it would have been fine. However, we started our dishwasher before we went to bed, and our backflow hose leaked all. over. the wood. floors. NOT cool. Luckily, we headed back to the kitchen before heading to bed for the night and discovered this. Had we found this in the morning, it would have been a HUGE disaster for our wood floors.
My husband called them at midnight to leave a message as we were mopping up the floor, and we got a call back the next day. The owner didn’t seem to think that they were in the wrong at all, and she didn’t offer any compensation. I took my key back and we hired someone else the next day.

It got one star, only because giving no stars was not an option. They do not clean well, they break stuff. They have the biggest attitudes, and the owner supports this. Go anywhere but here!