24 Hour Fitness

Staff is friendly. I haven’t found it to be dirty like other Unilocalers have. Big workout space. Lay out is well. Could do better in insuring that weights get put back in the rack, but yup can’t babysit everyone. Great, up to date machines.

I literally look forward to seeing everyone at the gym and it is so awesome. I always get hellos and goodbyes and they never fail to have awesome service. I am never bothered by anyone and I can truly work out in peace. They are always super clean and they make sure you are always taken care of. I feel like everyone around my motivates me to do better and push forward on personal goals, and I never feel judged! Truly one of a kind gym!

The worst 24 hour I’ve ever been to the middle eastern guy at front desk was super rude and everyone else there. They did not show customer service well at all!!! They only care about taking your money and lying to you.

Don’t come to this place! I came here with my father because we both wanted to check it out, when we got there «Oh My God» the staff was super rude. No one was willing or wanted to give us a tour and the worst thing of all, most of the staff didn’t speak English! They spoke some middle eastern language. Hey I’m sorry, but I speak both Spanish and English but I speak English all the time when I’m at work helping out customers! They were so rude, they just gave us the price and didn’t even offer us a tour! I never in my life have been treated like garage by this staff! And to make things worst, they would interrupt during our conversation and spoke their language to each other! Again I have nothing against different people and their language but for crying out load, this is America speak English at work!

I’m a fan. I’ve gone here for the past 8 months… 5 days a week most times. I’ve spent a lot of time in this gym. Today was my last day (Will be moving soon).
I highly recommend going before 9am or early afternoon on weekdays to optimize your time. Less people. Sundays after noon are the best aside from sleeping hours haha.
The people at the front desk are always pleasant and helpful. They greet you when you come in and leave which is why I give this place 4 stars for atmosphere.
The place is clean in general, and they provide workout towels which is essential since people here don’t clean the machines they use. This is why I would give 3 stars if not for great staff.
A note regarding the trainers:
I did a bunch of sessions back in September and October and it was very helpful. These trainers, if you request, will write down the exercises you do to help you remember what you did with them. I recommend trainers ONLY if you are completely serious about consistently working out. No excuses, or you are just wasting your money.

Equipment’s the best people and staff even better. only complaint is slow to fix down equipment and audio on TVs

I never make any reviews but seriously worst gym I ever been to ! Horrible customer service ! Dirty Ass gym ! Two roaches in the woman’s bathroom and old man grabbing their balls in front of you. Obviously the manager don’t give a fuck
The guys in front desk are total ass holes and racist
I seriously will never go back ever. And I’ll make sure this review goes up on Unilocal too !
I had 24 for years I was thinking of signing back up but maybe not after this !!! Seriously dissapointed

Very good equipment. The staff is not friendly. The cleanliness of the gym overall is highly unsatisfactory. Needs new management!

Best 24 I’ve been to. All the workers are friendly I come in the mornings can get my work out done with out hassle. Amazing gym.

This is tough, gym is new, modern, clean. Staff is great! Helpful and attentive.
The problem is the people whom work out there! I have never been to a 24 where the people are such slobs, leaving coffee cups, energy drinks etc. no reracking weights. Standing around a machine with 4 – 5 people working out together and all on phones between sets. Just rude people! Infact this gym is close to my house and I mostly choose to goto the Santee gym. I have been putting this review off for a while and this is not an isolated incident.

24 hour fitness is just a scam ! If you freeze your account they charge you $ 10 a month after 3months. They didn’t tell me about this $ 40 annual fee. When they sign you up they pressure you pretty much forcing you to sign up. Do not join !!! You can go to Crunch for half the price and no COMMITMENT. They do not cut slack on anything. So unless your rich and don’t care about these hidden fees, don’t sign up. Its 24 hour fitness name is a trick. I mean really ?? Who works out from 12am-​4am. Scammmmmmmm

This location is just shooting themselves in the foot. They have a great location and have a nice facility but they hire and are managed so sub par it’s killing the location.
First off:
Locker rooms-​disgusting, is about the only word that comes to mind. In part due to members and it’s hard to blame the gym for that, grown people who are disgusting. Towels everywhere trash everywhere old underwear… just means they need to have more walk throughs. Now yesterday I know it had been a while cleaning the floors, there where leaches coming through the pipes! Pictures attached.
Work out area:
Not bad, good lay out, lots of items to pick from. Problem, they have something that smells like it died in the air system, been like this for a year.
Trainers:
There are some very considerate ones and others who think they can use 3 machines at one time during peak hours. Some are nice and polite others think they rule the world. Funny part it’s the out of shape ones!
Staff:
This part has me thrown, most of them no matter the race are very polite, but there are some male staff members who if you’re not from their neck of the woods they treat you like poop and just smirk at you.
Management:
Get someone in there who knows how to run a gym and clean it up. Or just keep losing money!

I don’t understand the bad reviews for this location. Been a member here for 4 months and love it. My old 24 home gyms were Point Loma, then Pacific Beach. This one is newer, cleaner, bigger, and just all around nicer than those. (It better be, since it’s a Super Sport!)
There are loads of machines, a b-​ball court, group fitness classes, pool, sauna, TONS of free weights, and a great «functional fitness» area. I swear there’s 5 or 6 squat racks here! I do most of my workouts in the functional fitness area and it’s one of the better set-​ups I’ve seen. There’s no need to go back & forth to the regular weight section bc there is an adequate stock of DBs and BBs in addition to 2 cable machines and the aforementioned squat racks. Two battle ropes too, with room to play with them!
The group classes I’ve taken have been great and the schedule is pretty extensive here. Wish my shift work allowed me to plan for & attend more.
Employees have always been nice– again, I don’t understand the bad reviews and haven’t seen the «racism» people claim. Maybe it’s just the other way around?
The only bad thing about this gym, like most gyms is the jerks who don’t re-​rack their equipment.

Other then the fact that this gym is nearby. Nothing else good to say. Smells bad, the people who attend this gym have no personal hygiene, and the equipment stays broken for months on end. What happened to this gym? It used to be so nice. Then one day they switched managers. Horrible horrible horrible. Whoever runs this gym needs to remember the customer not just the numbers because we make your paycheck!

I would like to thank BIGMIKE at the El Cajon gym for taking the time to inform me about questions i had with the machines after having my knee surgery, he was really nice and easy to talk to. You might say thats what they are there for but i got the run around from manager LUIS and ALEX as well as one of the trainers they were no help only interested in getting me to buy a training session. If you need help ask for BIGMIKE i’m
confident you will be satisfied.

There sauna has been broken for almost 10 days. why can’t they fix it.
Everything is fine now. No problem

I like this gym, near from my home, has a swimming pool, steamer, sauna, towels and Lauren gave me a good offer that I couldn’t resist.
She’s so helpful and cooperative.

Ok gym overall. They have an abundance of equipment but an abundance of members. The machines are all a bit older and many of them need to be serviced (i.e. loose bolts… but nothing major). I’ve worked in the gym industry several years and the men’s lock room is CONSISTENTLY one of the worst I’ve EVER seen. Equipment feels dirty. I’ve never seen them do a standard «team clean» like I’ll randomly witness at other locations, makes me wonder if they follow the same practices.

Very poor customer service. The front desk associate, who probably couldn’t recite the alphabet, gave me a terrible experience. I’ve been going to 24 for years, and as everyone knows, each club varies. I recently relocated back from LA, and thought I’d give this facility a try. I signed up for a guest pass, and when presented to the front desk ASSociate, he gave me the run-​around. The fine print in the offer clearly states, the guest pass is valid for anyone who hasn’t been a member for over 6 months. The associate gave me some run-​around excuses, with reasoning so beyond stupid they made my head hurt. There’s nothing super or special about this location, aside from the special-​ed associates. Go to Crunch instead

It’s an OK gym overall but I downgrade based on the fact that it’s not very nice for a Super Sport. The biggest reason why I give it 2 stars is the crowd. This is the ONLY gym I’ve ever had anything stolen at and it’s happened more than once, more than twice, more than…
I had my phone stolen, sneakers, water bottle, weight lifting belt, wrist wraps, leg wraps…
I stopped going because they opened a super sport closer to me on Balboa but I went recently. I left my sneakers out while I showered and someone took them and placed them in a locker and closed the door. I never would have found them if an older guy hadn’t have observed it.
This is also the worst gym by far when it comes to people leaving the weights on the machines. It’s not even close.