Plato’s Closet

OK. I didn’t find anything great. Despite being set up like a regular retail store and nicely organized, it is not incredibly curated– for instance they were selling a faux leather bag with the faux leather peeling like an old bonded leather couch. They seemed to have a lot of Doc Martens for $ 50 if you are searching for those. They had a Michael Kors small tote for $ 70 which seemed a bit high for the condition and the production year. I think I’ll stick with the regular thrift stores.

My sister and I just went here for the first time and oh my gosh it was AMAZING! It’s a huge store and was organized really nicely and conveniently. The best part was the customer service — every worker we interacted with was so friendly and helpful even when we were trying on a million things. In particular, Jessica was super sweet and very helpful in the dressing room as well as while we were shopping around the store. Will definitely be back!

So not impressed, been here numerous times and have never had a good experience. Today was the cherry on top. My husband and I came in to sell some items. We had our items in reusable tote bags. Once we returned, they gave us the clothing they couldn’t take and in our bags. Our tote bag they were nice enough to rip the handle off of. This was a new tote bag that was in great condition, that originally had only 3 pairs of shoes and a pair of swim shorts or two in it that were folded and stacked nicely, However when we received the items back, they were over stuffed into the bag. The first employee to deal with this problem said it wasn’t their fault and there is nothing she can do about it, besides throw it away for us. After pushing the issues, the manager said she would check the tapes to see who did it and had us wait about 20 mins while she did. There were no apologies in the mean time, just pointed fingers and trying to find someone to blame. The manager then came back out saying she found when we dropped off on tape and it would take additional time to find out who handled the bag. She gave us the option to wait, and asked if there was anything else she could do. She offer store coupons, a Platos tote bag, but still no simple apology. I understand accidents happen, but for this store to spend all this time, our time, to find someone to blame, and not just simply apologize is what kills me. She asked what we wanted for it, we turned down their store credit, coupons and bag, all we wanted was an apology. Everyone who dealt with this situation failed to give one. This was a big deal to me, and just proof how much this location lacks good customer service.

I recently went to platos closet to sell some of my clothes and i had all relevant brands and styles. It took them an hour an 10 minutes to check my clothes out. I should say that i got there at 10:20am. The wait is ridiculous! Not only did i wait to long but i was only offered $ 5. A lot of my clothes is still being sold at the original retail stores. The employees in my experience buy what they like only not whats in style. I will never go back! This store is nothing like the platos closet in tucson arizona! Not happy at all!!!

Just moved to CA and I was surprised and excited to see a Plato’s Closet here. Once we arrived we were greeted by the staff and security. Destiny was the first to say hi and she worked with us thru out our whole shopping experience. She wend above and beyond in helping us find the perfect cocktail dress, jewelry and shoes to match! The other staff we interacted with were so nice they would stop what they were doing to help get down shoes and give advice on outfits. This was our first time at this location and we loved it! We will definitely be returning to this great price and friendly staff!

My friend was right. Good quality clothing for great prices. Today was my first time in this store and i absolutely loved it. Everyone was very friendly and the store is very well organized unlike other thrift stores. Today’s deal was awesome! Clearance items were a dollar each. How much better can it get? I bought some brand new cow girl boots for 13 $! And walked out of the store saving 153 $ thanks to the sale! I will be coming back to do some more shopping and hopefully sell some of my clothing! :) 5 STARS!
Soooooooooo much better than buffalo exchange!

The store is okay, my experience with the cashier April was not okay though. I patiently waited while she talked to customer about selling clothes, she turned around completely ignored me standing in front of counter and cashed out another customer that just walked up. When my turn came up, I politely asked her were the line starts due to there being 4 registers and no one but her there. I also explained I had been waiting before the customer she helped her reply” oh, well it starts there”(while pointing at sign near men’s section) no apology or anything. The prices are ok
Short version–
prices =3 stars
Selection=3 stars
Employee attitude=2

Love this store. The prices are amazing. Every Other store that I have gone to for second hand clothing charges twice as much. They have a wide variety including gym clothes and Mens. I sold some items of my own and the best part is you can either get that amount in cash or store credit where as other competitors give you a lesser percentage in cash. I’ve already told my friends about it and I will be retuning soon!

This was my 1^st time hearing about this company so i figured i would bring in some items and just check out what they had. Being my 1^st impression of the store i was totally blown away by the worst customer service i have experienced & i work in retail myself and i isually am very understanding of that industry but the girl behind the counter assisting me and explaining to me the process of how they accept clothing had an extremely bad attitude and her tone was un acceptable, very rude and was talked down to like i was a child. I would NOT recommend this to anyone trying to sell thier items, let alone buy from them. I will NOT be back. Learn to treat your customers/​sellers with more respect.

I really like the store everything is super organized by size and style. Work out clothes in their own section, jeans, color jeans, high heels. I still feel like it’s a bit over priced, you can probably pay $ 5 more for brand new stuff. The workers here are really helpful and nice.

I went to Plato’s Closet to sell some clothes and check out the store in general. I got there a little before 5 on a weekday and it didn’t seem super packed but they told me it would be a 35 – 40 minute wait. I thought about going home and coming back but figured I might as well look around. They had a lot of quality clothes, shoes, etc, but I definitely saw stuff that was worn out and stained. After over an hour of looking, they finally let me know they were done looking through my clothes. I brought a Trader Joe’s bag stuffed to the top with clothes and they only bought 7 items. I didn’t think they would buy everything, but I thought it would be more than that. I got $ 11.75 for the 7 items which is a little frustrating after waiting over an hour. That’s less than $ 2 per item! They told me a dress I had never worn was too faded, which seemed weird, especially after seeing the condition of some of the things they were selling.
When they gave me my bag back, one handle was missing and the other one was barely attached. It’s not like I really care about preserving a paper bag, but when I brought it in, it was totally fine. It was really hard to carry it back out after they were done with it. I feel like they could have been a little more respectful.
Bottom line: This is probably a good place to shop for teens/​young adults who are looking for a deal around back to school time, but be prepared to spend a lot of time looking and examining each item. For selling, who knows. I was pretty disappointed but other reviewers had better luck. I don’t think I’ll ever buy anything from them, but I might go back to sell if I ever have anything in pristine condition.

You might say I have a bit of a shopping problem! When you find yourself stealing hangers from your husband’s side because you don’t have anymore, I think it’s time to do an overhaul.
I filled a HUGE under bed bag with jeans/​shorts, jackets/​sweaters, dresses, shoes/​sandals, accessories and swimsuits. This thing was heavy and full of good items, most worn once or not at all! I checked out the reviews and read it’s best to go first thing in the morning or you can be waiting for quite a bit for them to go through your items.
I arrived right at open 10:00 a.m. on Saturday, lugged my bag in and met with Abril — as a first time customer, she explained the process and said it would be about 15 – 20 minutes. I walked around the shop, trying very VERY hard not to purchase items because well that defeats the purpose of my visit. They have a ton of awesome stuff and it is so organized and easy to find your size!
I knew it was going to take her longer than 20 minutes to go through everything, because I brought A LOT of stuff. She didn’t mind me standing at the counter talking with her either (I have read reviews that other places, the buyers are rude and condescending when going through your items, did not get that vibe at all here).
When Abril was all done, she informed me they would like to purchase 74 of my items — You read that right SEVENTY FOUR! RAD! Have at it — the more I don’t bring back home, the happier my husband will be!
I will definitely be bringing more items here! The customer service is GOLDEN! Thanks for a great experience Abril!

Clothes– cheap so it’s whatever. I needed clothes for just right now since I just had a baby. Found a dress that would have been perfect but the zipper was broken & there was a hole in it. Funny since apparently they only take gently used clothes.
Selling– don’t bother. They’re extremely picky, which is funny since I found that dress and many other shirts that were in worse condition than the clothes I had brought it, which were «what they were looking for» and only purchased about a year ago. Barley wore them since I got pregnant last August, so that sucked.

I went in with a pair of brand new Hollister jeans and they wouldn’t take them. I also came in with a pair of Abercrombie Jean and designer boot and they said they were «over loved» even though they had no tares or marks. I also had a few more items that were in ok condition but I would have understood them not taking. Overall the store is nice but I do not think I got fairly serviced. :/

Oh gosh, I am SUCH a fan of this place. My boyfriend can vouch for me. Ever since they’ve opened, I’ve come in at least every two weeks (yannoe, when that paycheck comes in). Seriously, everything is so organized and stylish! Every time I’ve been here, I have NEVER walked out empty handed.
For most tops, bottoms, and accessories prices vary from $ 3-​$ 8. Swim and bikinis range from $ 4 – 5 for just a top/​bottom and average about $ 12 for a set. Bags, shoes, and maxi dresses range from $ 10−15+, and anything I’ve seen on the floor I’ve never seen a price tag of $ 20 or more unless it’s locked in the glass cabinet. The frequent buyer’s card gets you hooked to spend more and it’s so hard not to, everything is such a sweet deal! And how awesome is it that you can bring in your old clothes that you no longer want to get credit for some new ones.
Sorry not sorry for the people who are sleepin on the deals– more cute ‘fits for me! LOL

They have a bad selection for my taste. I like the preppy style. I brought 4 garbage bags full of clothes. They only brought maybe 20 items. And got $ 147. Which is great for things I didn’t want anymore but I don’t get why they didn’t want my nice Hollister and Abercrombie button downs or my Guess watch with the tag still on that I never wore. Especially because they have some real ugly items there already. I might sell stuff again but I won’t shop here.

This place is AMAZING!
Minus one star for the crazy people who let your children run like wild hyenas — were not at the park! Only once has it happened. I’ll still return.
THE SERVICE! this place is the whole package — they even have good service. Who knew?! Today I was helped multiple times by Nikki & Clairece — both over by the fitting rooms (6 is limit) and they were both super nice and introduced themselves and let me know if I needed anything with out being too bug-​ABooo. Clairece helped me with checking out up front and was so kind and nice to me. She is a keeper for sure. She asked me how my weekend was kicking off. And we made quick small talk. Haven’t come across that in a long time.
I pretended not to notice but the blonde manager or owner was speaking to a young lady about her application and she was all business and very professional. She was very nice and wasn’t micromanaging her girls. I’m very detail sensitive and this place rocks big time!
THE STORE! It’s decently spacious about 75% of it is ladies stuff. And ~25% is men’s. They have really decent stuff here.. I am so beside myself. It’s like a ONE stop shop at all my favorite stylish hits at the mall or TJ MAXX. It’s well organized and it’s by sizes and all things are there! Dresses, skirts, jumpers, shorts, half tops, breezy tanks, shirts, and lots of shoes!
Men’s has it going on too. I am scared to leave my review for fear the word gets out on this amazing spot. I won’t go in to such detail on what I love.
THEY BUY YOUR CLOTHES! so cool. I’m sure on weekends lines are long but I’ve been in on weekdays and it’s super nice, no lines etc.
They are great at sorting clothes that people want. It’s not your average thrift. It’s all really upbeat and fashionable stuff in here. Theirs something for everyone. — I haven’t sold any clothes here, before but I can’t imagine you get a whole lot of cash.
*Maybe be prepared to wait — I herd one girl tell someone it would be around an hour wait to sort her clothes as they have many bins to sort thru.
most the shirts here cost about 6 – 9 $. Not bad for being on a budget and still looking FLY AS EVA.
Come buy come sell. It’s all here and it’s ALL GOOD!

The place is large, fresh and clean. They have an awesome selection of boots and shoes. They were a bit busy when I came to drop of clothes. About 11 people in front of me but my wait was only an hr. You can leave your stuff and come back to the store at anytime as long as it is before closing. Over all great place.

Came here today and had a great experience. Found beautiful clothes at a great price. I also sold some clothes and had store credit to my purchase. This store is worth. I always feel bad when I go to the mall or target to buy clothes because I know I can find better deal at plateos closet and cuter clothes. Can’t wait to go back!

Made it the grand opening and did not expect such a huge crowd! I think management and employees did a good job of keeping the place neat and managing customers amidst the chaos.
This in an ideal location for a selective, well-​run resale shop and the owners certainly did their homework as the grand opening seemed to be a success. Last year, a lightbulb went off and I thought a resale shop would be a great addition to Parkway Plaza, targeted to a youthful demographic interested in quality products at a reasonable price. Plato’s Closet was thinking the same thing – and across the street is even smarter with lower rent and larger space.
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The goods:
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Trendy used clothes, accessories, bags and shoes that are popular amongst teen to twentysomethings. Examples: oversize cardigans, flannel, fringe, lace, kimonos, high-​waisted jeans, booties… all of my wardrobe staples!
Men’s and women’s, but men’s section is much smaller.
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The quality:
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Generally high quality items, although I noticed quite a few purses and shoes with obvious wear & tear; also a purse was labeled as «Guess» on the price tag but it was clearly a knockoff.
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The selling experience:
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Was told it would be a 40 – 45 minute wait, but that became a 1 hour+ wait amidst the high volume of sellers.
Sold a good amount of items (10+), a few new Forever21 with tags, for about $ 35. Try to go during non-​peak times to avoid the wait. Luckily, I didn’t have to wait in the long checkout line to make a couple purchases after; they handled it at the same time since I was waiting at the counter for my offer.