RSD Dental Group and Orthodontics

My husband went here recently for a cleaning and an x-​Ray because we just moved to Jamul, and are far away from our regular dentist. They tried to upsell him into a major procedure for periodontal disease, and when he said he didn’t want to do that this time they refused to provide the regular cleaning service for which he scheduled. He walked out of the office upset because he didn’t think he had the disease and he had just wanted a cleaning. Today he went back to our regular dentist who said there were absolutely no traces of periodontal disease.

Please read all Unilocal reviews, before you u visit this dental office. I took my son there to get his teeth cleaned plus x-​ray and exam. After Dr Tran examine my son’s teeth, she had recommended to extract my 10 years old front baby teeth. We both agreed that it would be the right thing to do, since he was a little behind on losing his front teeth.
I had scheduled a second appointment for the extraction. At the time of the appointment, she showed up over half an hour late to the appointment, she had overbooked herself like she normally does. She walks in all distracted and busy with her assistant regarding a different matter, ended up numbing my son’s gums and decides to step out of the room to take care of another patient next door. By the time she came back to complete the procedure, my son and I were both very tired of waiting. We just wanted to get it over with. I don’t recommend this place it all. Also do not fall for their 10% discount, be aware if you are planning on paying in cash. That’s how they get u. Always keep your receipt, the staff are not honest and they will claim that you didn’t pay for the service.

I have been to this office on two separate occasions. The first time, I was naïve and thought I would try them out. That was my first mistake. I returned a second time out of desperation, as they saw me the same day I needed to be seen. Both times I walked without getting anything done (except a bunch of x-​Rays).
Here is where my suspicions are confirmed about this place.
Dr. Tran and her staff are con-​artists. They up sell, overcharge, and pressure you into same-​day service. They use scare tactics to get you to buy in, but during both visits, I walked out appalled at the price list they estimated for me. They are trying to charge $ 8000 for a bridge, and while I am fully aware that dental work doesn’t come cheap, that’s just insane. How stupid does RSD Dental Group think their clients are (or should I say «former» clients)?
I would read other reviewers on Unilocal and do the best to believe our honest opinions. I’m no stranger to dentists… I have had tons of work done on my teeth, but the condescension you face by going here isn’t worth it one bit.
Also, I have to admit– yes, they have a nice office equipped with 21^st century technology on every corner, but I can stick my iPhone in my mouth and get just as great of a picture as their digital wand can. The best part, I won’t rape you for every dollar you have saved up.
#notimpressed #scamartistsatRSDdental

I cannot speak related to any other dentists in this office. This is for CHERYL TRAN and her staff. Honestly, I’m not young, and I have been to many dentists in my life. I never thought I’d find a dentist and her entire staff that I could cheer for. First, my husband went and came home saying, «Everyone in that office is soooo nice!» They worked on his teeth and also the financial plan pleased him. He was very pleased! I went in next. I can say from my own experience that, indeed, everyone was soooo nice. But also, my hopes were more than met for having my needs met. The hygienist spent lots of time making sure she cleaned my teeth perfectly. She explained a lot to me as she went. I had a broken tooth with a cavity and needed a crown. That was disappointing, but Dr. Tran showed me all the images and explained exactly what needed to be done. She would have done the entire job that day, but she was concerned that the cavity was deep and she had drilled near the nerve. She wanted, instead, to put a temporary crown on and let me wear it for 5 days to make sure I didn’t have pain and need a root canal. I saw great integrity in this. She could have hit the nerve and caused me to need a root canal, but she was looking out for me. She put the crown in, and it was the exact color of my teeth, no pain. I have another crown that another dentist put in, and the color has ruined my smile. This crown looks like an original tooth. She recommended that one day I might consider removing that ugly crown and getting a good one that she would put in and give me a deal. She said, «Your smile is priceless, you know.» I really feel she treated me that way, too. These two visits were the easiest dental experience I have ever had. The entire staff was kind and gentle with me. I watched their interaction with each other, too. A very happy environment. So, I feel like for the first time ever, I have really found my dentist.

RSD Dental Group will never be receiving my money again. I have been going to them for the past 2 years now and very single time I walk out of there having paid extra money for services I probably didn’t really need. I have been seeing Dr. Cheryl Tran and every time it seems I have to pry my way out of getting her to stop trying to make me spend unnecessary money. For instance, she has already told me that I need braces because my teeth are crooked. That is the most ridiculous thing I have ever heard. I have one small tooth on the bottom of my teeth that is slightly crooked. I have seen what people’s teeth look like before needing braces.
Today I walked in for my appointment and was told that she will not be taking exams/​xrays. I thought that was weird as in 26 years of going to the dentist, I have never not been given exams/​xrays every 6 months. Me simply asking this question offended Dr. Tran as she began to repeatedly tell me that it is her new protocol and that she knows what she is doing so she doesn’t need to give me X-​rays because she can tell that I have healthy teeth. I’m sorry but you cannot tell that from not even starting to check out my teeth yet. She hasn’t even looked at my teeth at this point.
I try to stop her from going on about the xrays and let her know that it’s fine, if we can just move forward with my cleaning. She then took it as an offense of me «directing» her and claiming that she was not going to take directives from me. Absolutely ridiculous! I honestly think something must have been going on in her personal life that was taken out on me because there really was no reason to get upset and blow up at me. Needless to say, she left the room and refused to clean my teeth.

Dr. Tran is awesome!
After going to my family dentist for 30 years, he retired. Now my entire family comes to Dr. Tran. Grandmother, father, mother, wife, and kids are all extremely happy with Dr. Tran. She is very caring, understanding, gentle with her patients. The staff is very polite and great yuh with a smile. Thank you for being so nice.
The Hofer Family.

Love RSD Dental! They are incredibly gentle, very accommodating, and really care about their patience.

Customer service was above and beyond, stellar! I was impressed with every interaction I had with each person that works there. I appreciated the quick service. Doctor Winslow made me feel very at ease considering I have a huge fear with dentists. I would refer this place to all my friends and family. :)

Cannot say enough good things about RSD Dental.
Always friendly staff, they remember your name after one visit… even if you go in once every 6 months!
Dr. Tran is so kind, she really walks you through the process of any dental work. Arlene is amazing as a hygienist… great sense of humor so she really calms your nerves.
They USED to have a HORRIFYING Orthodontist… Dr. Lily Workman… google her and NEVER go to her new practice… what a wench…
BUT NOW… they have Dr. Vrontikis… An amazing orthodontist… he takes his time, does not rush… really makes you feel like you are his focus for the time he is with you. I felt so comfortable with him and I trust him with my smile! Great Dental work and GOOD RIDDANCE TO DR. WORKMAN!!!
Excellent dental office. all around…

Very friendly and helpful staff. My son obtained his braces here and they’ve been very accommodating and patient with him through the process, afterall kids will be kids. They explain the process very well and i have not felt pressured with any up-​selling.

After spending thousands of dollars on a dentist (outside of my network and unnecessary dental work), I finally found RSD Dental in El Cajon. I walked in to enquire about services and they were exceptionally friendly and informative. My first appointment was stressful because I am extremely fearful of dental work (therefore ALL dentists); the staff, dentists, X-​ray technicians, front desk staff, were so amazing and friendly. The dentists understood my fear and were very sensitive to it. They were able to work with my limited budget, limited time, and a crazy work schedule that takes me out of town a lot.
I am completely happy with the work that they have done. I needed three bridges and approx. 6 crowns and all of this work was done in 2 visits. I love my new smile. I feel confident and proud to show off my new smile. I feel like I have all at the practice to thank for this.
Thank you Dr. Winslow, Dr. Tran, Oscar, Ashley, and Venus :)

First time here and I gotta say, the customer service is great! Dr. Jeff Gray is very friendly and professional. The office is very fancy, got latte coffee. They even have a room with massage chair!!! Am loving it :)

I had a crown that had fallen off about 4 months ago that left my tooth exposed. I put off going to the dentist because frankly it didn’t hurt at first, and I don’t like the dentist! Needless, to say putting it off was not a good idea. It was only a matter of time before my tooth became infected and the tooth ache began! I could no longer put it off, I had to find a dentist. Fortunately, a family friend referred me to her dentist, so I felt comfortable knowing someone I knew had been there.
My first impression was that it was a nice, clean office. All of the staff was welcoming and friendly. The equipment used seemed to be modern and advanced. After reviewing my X-​rays, Dr. Tran was thorough in her explanation about the best plan of action needed for my tooth.
Because my tooth was badly infected, which was of no surprise to me, the best option for me was to have the tooth extracted. I was referred to their in house oral surgeon Dr. Izadi to perform the surgery.
The day of my extraction, I was so nervous… I had never had a tooth pulled or been put under GA. But the entire staff was so professional and welcoming that I was put to ease. Dr. Izadi was amazing and all the assistants were top notch!
The entire procedure was seamless! I could not believe how quickly and effectively everything had been done.
They also gave me various payment options. I am so glad I found RSD, I will be going back to them for any future dental work.
Don’t rely on all the reviews (especially the negative one’s). I noticed some of the reviews are not even current. My experience was nothing close to some of the bad reviews.
I highly recommend RSD… go see for your self!

I’m really impressed with all the new modern technology here — Dr. Tran and her Staff are Great! all very Professional and make you feel very comfortable.

From the very beginning, Dr. Tran took a keen personal interest in me as a person, as well as my dental issues. Her openness and friendliness were a first for me as far as dentists go.
She was also willing and able to renegotiate the price of a filling I had her do, saving me about $ 500. She did this without my asking. What happened was she had recommended what is called an «onlay,» but I said I could afford only a crown. So she did the onlay for the price of a crown because she said it was much better for that tooth. Then she even had them make a second onlay (they make them there in the office) because the first was not exactly right. She literally took abput 3 hours to make sure the treatment was perfect, while giving up some income – all without my asking.
Scheduling and check-​in were prompt also, and the staff were a delight. I was really impressed, and will continue to use RSD Dental for my denal care.

My 81-​year-​old grandmother chose RSD Dental for her first dental check-​up in several years. While she and my mother were impressed with the modern equipment and techniques and said that the staff was very nice, she left with an appointment for four hours of treatment (crown on a chipped tooth, periodontal laser treatment) and a potential bill of over $ 2,000.
After reading Unilocal reviews, my mother had my grandmother’s x-​rays transferred to our excellent, long-​time family dentist (Dr. Curtis Howard in Spring Valley on Campo Road) who cleaned and examined her teeth. His diagnosis was that at her age she would have some bone loss, but that no expensive laser treatment was needed since she was not experiencing any pain or bleeding and since there were no signs of infection. Even the crown was deemed to be unnecessary. Essentially, Unilocal reviewers saved my grandmother $ 2,000. Thank you for honest reviews, friends. This kind of upselling in the dental industry is horrible, and I would hate to think of my grandmother, with a history of heart problems, sitting in the dentist chair for 4 hours unnecessarily.
Our dentist said that some dentists like to be more aggressive, but that his philosophy is not to treat what isn’t a problem. I was very impressed with Dr. Howard’s professionalism in never saying anything bad about RSD Dental. I would strongly caution against RSD Dental, since it seems clear that making money is the #1 item on the priority list for this business. I’m sure the employees and even dentists are just doing what they have been told to do, but when it results in overtreating (and overcharging) elderly patients, we need to draw the line.

Stay clear of this place! Read Ana’s review and it is pretty identical as to what happened to me! They told me I had bad periodontal disease and would need laser treatment and some bacterial thing. Obviously the insurance won’t cover because it isn’t needed! It was $ 1000 total. They started pressuring to start right away and when I said I was going to get a second opinion you can tell they got irritated! So I went to Dr. Hermes down the street on jamacha and chase and they told me it wasn’t that bad at all! I just got the cleaning done today and they did a great job. My total at dr. Hermes 148.90 (which includes my $ 50 deductable) versus $ 1000 at rsd! You be the judge!

I went there for my free cleaning (paid for by my insurance provider) and spent about 45 minutes getting x-​rayed and examined to be told that I needed over $ 1,000 worth of work done. I never got my free cleaning. The staff didn’t even acknowledge my reason for making the appt. They’re all about the $.
I wouldn’t recommend.

I should have read Unilocal before joining this dental office. Went for a cleaning and I was shocked to find out that they requested me to take X-​Rays for cleaning despite I had no pain and they already took 18 X-​Rays 5 months ago when I joined their office. The dentist told me it is the office policy to take X-​Ray every 6 months. It appears that they make more money from X-​Rays than from cleaning. I had to make a choice, my health or their profit and I choose the first option. See link below

Wish i can give this 0 stars! I went in for a check up in october of ’11 because i had just finally gotten dental insurance. its been 3 years since i had last went to the dentist for a cleaning or anything but when i last went to my family dentist in nevada i had no problems no cavities or anything.
I made an appointment adn went in got my xrays done and they checked out my teeth. they said i had 0 cavaties but had severe peridontal disease. they said they could not do a regular cleaning and had to get the lazer treatment that after my insurance it would cost me $ 900. and i needed my wisdom teeth removed and it would cost$ 500 and they said my insurance wont cover it. (lies, i checked my insurance and they would cover it) so a total o $ 1400
I was being pressured into paying the $ 1400 right then and there. im sorry idk about you but i dont carry that kind of money as spare change.
I went home and looked them up and saw many people were being overpriced so i made an appointment to another dentist for a second opinion and i was right.
I did not have severe peridontal disease as RSD told me. it was just mild and all that it requires is a deep cleaning that after my insurace it only cost $ 129.
I showed my new dentist the paperwork RSD gave me adn they told me they were really over charging me with things i didnt even need.