Sid’s Auto Body

Updating a few months later due to new discoveries. So right after I had gotten my car back from them, there was a sound like something clanking around that I started hearing. I took it back the next day saying there was something wrong. They took it back for like 30 minutes, called me and said everything should be fine. Even though they said they «fixed» it I still heard the noise. Fast forward a few months later and I stop at a gas station. A nice man asks if he can look at the right side of my car since he heard the noise, and I said sure! lo and behold, he noticed that one of my bolts were missing and he bet anything that it wasn’t screwed on right and fell into my hubcap. We took off the hubcap and sure enough it was the bolt!!! After screwed on correctly, the noise has stopped. I was happy that they had gotten it done so quickly, but to not finish a job correctly is just scary! Never did I once ask them to «hurry up» or «make it quick» I work retail and I hate those kind of people. I let them know I was supposed to move and they took the initiative to get it done quickly (which was nice) and even brought up that they had it done sooner than usual just to make a point. Glad it never progressed to anything serious, but just angry at the fact I even took the car back for them to fix it and they lied saying that they did. Plus, a loose tire bolt sounds pretty dangerous to me.

Jaime was very communicative throughout the whole process, describing what they were doing the car as well as detailed information about cost. They were reasonably priced and worked well with our insurance company to make it as painless as possible. The car looks great, too! Just like new!

AWESOME customer service.
Kent is AWESOME.
Kept me updated on my repair.
Called me when he said he would call.
He got my car finished ahead of schedule, 2 days.
He exceeded my expectations.

I was referred to Sid’s by my insurance company after a minor accident. Jaime Moreno was assigned to my case and he was fantastic! His customer service skills are excellent, he kept me informed about the status of my car through regular phone calls and text updates. My car looks beautiful (I just picked it up yesterday) and they even left a little thank you note and some mints on my dash. I will absolutely use Sid’s (and specifically Jaime) for all future auto repairs!

Like many others I was referred here by an insurance company when I was rear ended on the freeway last year. Kent helped me out and was incredibly kind and helpful during that experience and even called to yell at the Hertz car rental in El Cajon for me when they were an hour late picking me up. I got the car back a few days after their original estimate because the internal damage was more than it originally appeared. They kept me informed of the delay and passed on the info to the car rental place so I didn’t have to deal with them. The car came out looking great as if nothing had happened! The only evidence of the accident was the scuffed license plate :)
Fast forward to this week when my trunk mysteriously stopped closing. I brought it in hoping it would be covered under their life time warranty on repairs. Turns out they didn’t do any repairs to the part that was messed up but went ahead and fixed it within 15 minutes FOR FREE. And even cleaned off the glue residue from the duck tape I had used to hold my trunk down. Amazing customer service! I will definitely bring my BMW there for any future issues!

My insurance company referred me here after I was involved in an accident, and I had high hopes. If you want a body shop that won’t keep you up to date with your repair and constantly keep delaying when your vehicle will be done, this is your place!
The individual handling my repair never called with updates during the entire process. And when they finally did call to say my vehicle was done, they called again to say it would take 2 more days… Those 2 days turned into a week. No apologies, no sympathy.
When you’ve been in the business this long, you’d think they’d know what they’re doing, but apparently not. Delays on top of more delays.

Tried last night and could barely open the door to my van. Then, I couldn’t close it! Called the El Cajon location for Sid’s Auto Body this morning after checking them out on Unilocal and Better Business Bureau (where they have an A+ rating) and they asked me to bring the van right down there. Within 15 minutes, they had the door opening and closing better than it did when I bought the van! Very nice folks, friendly and professional with very reasonable pricing. I hope I won’t need an auto body repair shop again, but if I do, these guys will be a first stop!

This place über-​screwed me. An insane person ran into me on the highway and did major damage to my car. So my insurance company referred me to Sid’s. I was helped by the biggest asshole, the State Farm guy. He would not authorize my car for a mechanical check-​up, although we hear weird sounds coming from under the hood.
So anyway I let him fix my car. After he was done, he did not contact me. However he did contact my insurance company to try to make me pay for my rental car when he was supposedly done.
I actually found out the car was completed when I called up my insurance company to check on something else. When I picked it up, I drove it on the freeway and this horrendous sound like an airplane taking off came from the car. It was obviously un-​drivable as it sounded like it was falling apart. I took it Sid’s La Mesa to repair. So anyway, I found some more stuff wrong on it yesterday that was fine before the accident and looked on the invoice. It was all the stuff he messed around with. I cannot believe they charged my insurance company and me almost $ 3K for this botched job.
Oh he also insulted us when we tried to tell him my car had mechanical damage from the accident.

I’ve used sids for several repairs. I have never been dissatisfied. The paint matches 100% and they clear coat everything. They take parts off the car that need to be removed and there has never been an issue. They guarantee their work for as long as own the car, or at least they use to, haven’t been there in 3 or 4 years.
I’ve taken my Toyota’s and my wife’s BMW in for repair two different times. The car is silver with a clear coat.
They fixed and matched everything to factory.
I never gave it a second look after my pickup and inspection.
She still has the car and even after 5 or 6 years the paint is exactly the same.
At one time Sid’s was repairing SOUTH COUNTY’S BMW wrecked and damaged vehicles, this was when they were located on El Cajon Blvd in the city of El Cajon across the street from BMW. For all I know there still reparing the dealership vehicles…
If it’s good enough for BMW it was sure worth a try for me and it worked out perfectly! !
The next time I need something reparied I’m having Sid’s repair it…
THAT’S IT! !!!

I had two deep scratches on my car. Jodi took great care of my vehicle and me as a customer. She kept me updated as my car went through the repairs. Sid’s did a great job on the repairs.
I hope to not need them again, but I would go back in a heartbeat.

Jodi at Sids took great care of me and made everything simple with my insurance, claim, rental car and repair. My car was ready a day early and the office was great to work with, even staying after closing time to allow me to pick up my car.
The rental company was so busy, they couldn’t come pick Sid’s customers up on time so Hieme from Sids drove me and another customer over to pick up our rental cars.
I’m very happy with the work that was done and feel I definitely chose the right shop!

Great people to deal with (especially Beth). They do excellent work for a reasonable price. They have been fixing my family cars for years (Lexus, Cadillac. Etc.).

Just picked up my GMC Envoy from Sid’s in El Cajon and my wife and I were surprised at the timeliness and quality work. Our pleasant experience began with Jodi Young, who was very friendly, professional and made us feel welcomed. She explained the process and when we left my vehicle we knew it was in good hands. She kept us informed and when the wrong door from Detroit arrived she called and told us what had happened. In all even with the delays it took just two weeks and now my Envoy looks as good as it did when I bought it nearly nine years ago.
All of Sid’s employees we came in contact with were great! Hopefully we won’t have any more accidents but if we do Sid’s will have our auto body business in the future.

Pretty good shop. Fun times over there. I wonder if Bob and Juan cardenas still work there. Fast effective and professional

My wife has been in a couple collisions in the past year, and for both of them our insurance has sent us to Sid’s. For the first, they sent us to the shop in Lakeside, but that was just before they closed that location, so the staff there kindly suggested that we go to the location in Bostonia.
Once there, we have received excellent service and very thorough communication about the status of our repairs. I’ve worked with other body shops in the past, and Sids has been, by far, the best at keeping me up to date about how things are going, as well as what my options are for repair.
If you have a need for a local, east-​county body shop, I fully recommend Sid’s.