Joan Underwood

Joan was always there for us and helped us earn 35,000 higher than our list price.
Thank you Joan

We have sold one house and bought another with Joan. I can’t imagine recommending anyone else. She is as professional and trustworthy as they get. She’s got experience, and it shows. She found houses that had just barely come onto the market, and she really knew how to find the ones that would be perfect for us.
She found us a short sale in Richmond Heights that is truly our «forever» house. Due to the seller’s incompetent bank, the short sale process took a painfully long time (no fault of Joan’s). She was persistent, responsive, and reassuring through the whole process. If you’re looking for houses in the Richmond or El Cerrito area, look no further for your agent!

We just moved to El Cerrito from San Francisco. A friend recommended Joan because she knows the area inside and out. I loved the way she gathered our feedback on each home she showed us, and continuously helped us tailor our search accordingly.
In the end, though, what turned out to be even more helpful than her superb knowledge of the area, (which was extremely important), was how she handled the purchase after our offer was accepted. The house looked great, but ended up needing a lot of systems work that couldn’t be seen just by looking. She calmly (and we needed calming) helped us negotiate with the sellers and held our hands through the deal (and beyond!) with terrific patience.
One thing she said really stuck with me. «I help people find houses they will be in for the next 20 years.» I can say with absolute certainty that she truly cares about her clients and am thrilled to have had her help us find our long-​term home.