Holthouse Mark, MD, FAAFP

This office is not for everyone, it is for those who really want answers for their sicknesses. It costs, and it is worth it. I searched and searched for a functional medicine MD to help my son with Hashimoto’s. After seeing one that didn’t listen, I found Dr. Holthouse and was blown away at how much he explained about this disease that our regular Dr. didn’t offer. My regular Dr. just offered me a prescription without fixing or finding out the underlying cause. Dr. Holthouse is the answer our family needed in this situation and I highly recommend.

I’m in shock reading the other reviews, and feel the need to respond. I only began seeing Dr. Holthouse after the practice changed to a membership structure. I wasn’t around for the transition, so perhaps that awkwardness accounts for some of the reviews.
Dr. Holthouse and his colleague, Dr. Burke, practice Functional or Integrative Medicine. It’s a holistic approach to treatment in the true sense of the word. It encompasses all standard, allopathic methods that every other primary care doctor uses. It also includes other modalities and approaches to diagnosis and treatment that most physicians know nothing about. Most important, rather than just treating symptoms that often disguise underlying problems, functional medicine seeks causality when treating a patient. So each symptom is looked at as it relates to everything else, and the doctor steps back behind each symptom to find real, underlying causes. It is the most effective method of treatment I have ever experienced.
I went to the office with a variety of symptoms and complaints, and over the course of a year, I have felt that I have real partners in trying to address and help my issues. We aren’t completely there yet, but we have identified several issues that were missed by other doctors. Why? Because most doctors don’t take the time and do the extremely thorough testing and exams that Dr. Holthouse does. I have spent 45 minutes to an hour with him at a regular appointment, just because I needed that much time and effort. I also have the ongoing, often weekly support of a health coach to help me establish goals, track progress and stay in touch between visits.
I have had tests that no other primary care doctor has ordered, and those tests have identified issues that we have taken positive steps to correct.
Because insurance doesn’t cover many of these tests, and because Dr. Holthouse and the staff take so much care with their patients, the membership fee makes it possible for them to practice medicine with the care and time investment that delivers real results. It is expensive, and wouldn’t be possible for everyone to afford. Sometimes I wonder if it will continue to be possible for me. But I hope it will, and I’ll do everything I can to keep this in the budget, because I have never before had such excellent medical care.
I also know from speaking to Dr. Holthouse that the membership structure is one approach they decided to try, because they needed to find a way to make a sustainable business out of the kind of medicine they want to practice: effective, comprehensive medicine that your insurance company is not going to come close to covering in its entirety. Their time and expertise IS worth something, and they can’t be expected to give 10 times the service for the tiny payments insurance companies make after the average doctor spends 2 minutes with you.
As to rudeness, I can only assume that whoever was rude when these reviews were written is now gone, because I have never been treated with anything but kindness, courtesy and respect by anyone at this practice.
In all, yes, Dr. Holthouse’s practice is expensive, and unconventional in its approach. But Dr. Holthouse and the staff are dedicated, knowledgeable, kind, compassionate and highly effective at what they do. It really comes down to how much you can afford to pay for your healthcare and how much you value what they have to offer. I value it a lot, and am willing to do all I can to continue to enjoy its benefits.

The office is very full of themselves and only cares about how they get paid. Patient needs are lost in keeping their ego well fed. No MD is worth all this hassel and extra expense such as needing to buy a membership to see this guy?

The office is beautiful and updated, you’d think it would be great. Dr. Holthouse is wonderful if you can see him, however he doesn’t run the show, the staff does. They are very unaccommodating, always changing policies that seem to weed out new patients or patients that somehow don’t fit their new ideas. I’ve known this office for years and had trouble with rude staff, and an attitude that patients are just not welcome.

I regret being a patient of this doctor.
The receptionist is rude. The office is very picky about what insurance they want to accept.
You must see Dr. Holthouse’s partner, Mark Fierro, before ever being seen by Holthouse. Office visits are very costly. More than most other physicians charge.
I was not pleased with the (lack of) quality of care, and what should have been covered in one visit, required two.
I believe this doctor is more interested in making money, than he is in quality patient care. It is a nice upscale office, and I imagine the overhead is quite a lot.
Dr. H has adopted a new protocol where he had turned away the majority of his patients, and is only keeping those who pay a ongoing monthly fee for the privilege of being a patient. On top of the monthly fee, he will bill and collect from one’s insurance company as well. To promote his new plan, he makes pre-​recorded phone calls to patient’s homes to promote his new system.
I do not recommend this physician.

I’ve been a patient of Dr. Holthouse for more than 3 years. While he has always supported my health issues, my overall experience lately has not been positive. In order to continue as a patient you must now join a membership that is run by a company called «N1 Health». The cost is $ 175 per month or $ 1900 per year. Yet, if you want to continue getting care for a specific condition you still have to pay extra out of your pocket if it’s not covered by insurance… This membership covers specialized testing they offer only through the office and an annual physical. Most of these test’s are coverd by insurance or medicare at other medical offices. So why are they charging their patients? When I was invited to the initial seminar introducing this new membership the sales pitch was driven by putting fear into you that future good doctors will become obsolete and it will be difficult to get good health care. I am Christian «fear» is a sin. Anything or anyone who uses fear to drive you is working for the devil. I am so dissappointed in Dr. Holthouse. He seems like he has what it takes to be a really good doctor. I liked him. :-((

I was recommended to this Doctor by a neighbor; however, the office staff told me that they were not accepting patients with my insurance. Normally this wouldn’t bother me, but then they told me that they are «at capacity» for my insurance.
They’re taking new patients, but not new patients with my insurance (even though they accept my insurance from other patients). My position on this is either take it or don’t.
The staff was also very rude on the phone about this. They didn’t recommend me to another Doctor. They told me to call back in 6 or 12 months. What a joke.

Rude staff. Very self serving.