A Plus Custom Upholstery

First of all, I am not the type of person that likes to write a lot of reviews on business, especially negatives reviews. However, my experience with A Plus really left a bad taste in my mouth. I want to make sure every car enthusiast thinks twice before taking his/​her business to A Plus Custom Upholstery.
I went to A Plus to get some upholstery work done on my 1971 BMW 2002. He was recommended by my mechanic. Initially Frank seemed like a nice guy. He got my request down. I paid my deposit, and he started working on my interior. Work looked decent. Missed a couple details that I requested. Small things, no biggie. I paid him $ 1700 in cash for the work. A little pricey for the quality but oh well. The issue came when I was trying to install the interior back into my car. He did not put the clips back on before putting on the new upholstery so I wasn’t able to install the door panels back on properly. I contacted Frank to see if he can fix the issue. I called him Friday and he told me to come in Monday morning. Cool no problem. I work 6 days a week but I had Monday off to take it in for him to fix it. I went in Monday morning, I went in and he told me he cannot fix it at that time because he was finishing up another job. I left the door panels with him and he asked me to go back in the afternoon. OK cool, it’s my day off, no big deal. I called him ahead to time to let him know I am coming in the afternoon. He did not pick up my phone but later texted me instead saying he couldn’t do it the rest of the afternoon. I was disappointed. Alright fine, s*** happens. I called him to see when I can reschedule to go in. I also texted him multiple times. Did not hear a reply until Wed. He kept ignoring my calls and multiple text for 2 days. During that time he still had possession of my door panels. Finally he texted me to go in Thurs morning. First of all I work 6 days a week and I told him to tell me ahead of time so I can try to plan it around my work schedule. If he cannot do that he promised then he should have just told me a head of time. I tried to reach him (texting and calling) multiple times trying to let me know Thursday won’t work and to reschedule, but no luck. He did not return a single of my call or text during that whole time. So I finally dropped by his shop after work trying to see what’s going on and get my door panels back. I see Frank sitting there playing with his phone. I asked him what’s up with him not replying my calls and text. «Oh sorry, busy» he said. I asked him if he got my text and my phone calls to reschedule. He had to nerve to lie to me and said he texted me to come in next Monday. I asked to see his phone because I did not get a text from him. He pulls up his phone and confirmed that he DID NOT text me back after seeing my texts and ignored all of my calls. No apology from him for telling me something that obviously was not true. I told him I understand he may be busy, but at least let me know ahead of time so my time won’t be wasted. He then starts yelling at me saying that I am the one wasting his time. Saying this is his business and he decides how to run it. OK fine… I guess I am taking my business else where. What a fool of me to spend $ 1700 there to get my seats redone. I guess I wasted his time. Lesson learned. I am doing the rest of my interior else where.
Bottom-​line: If you want a place with pricey & average quality upholstery work that doesn’t to provide any kind of customer service and doesn’t stand behind their work, A Plus Upholstery is the place. If you want a place with good workmanship that doesn’t think a paying customer is a waste of his time, you need to stay away from this shop.

Got my Love Seat! Loveeeeee it!!! It was made just the way I wanted it! Super comfortable!