Yu’s Auto Service

I have a 2013 Accord and have been having issues with my AC system in particular the driver side not producing cold air vs the passenger side. Told Kevin my problem and he already knew what could be wrong, suspecting the coolant may be low he told me to bring the car in for a check. Sure enough it was low only at a quarter level where it should be at about a pound. He recharged the system and it was like new again with crisp cold freezing air.
Fantastic service here and will definitely bring my car back for any work that it may need! I highly recommend anyone who needs their car serviced to come here. They also specialize in European cars.

This place is the best! Great service and always helpful! Ken is the best and his son Kevin! They are very honest and they follow through on what they say they will do. They are very thorough with their evaluation of your car and they can fix anything from Mercedes to Honda. Highly recommended!

I have taken my car here a couple of times. First time I was very pleased on how they fixed my issue. It took a little long about 5 days but he said he was busy, I did not mind the wait since the issue was fixed. The 2^nd time I took my car, I was somewhat ignored for other customers that arrived after myself. Then I was not contacted when my car was ready. The overall charge seemed high, which I did not mind at the time, since last time they did good work. But after looking at the job they did I was not happy (my issues still persist 1 week after, also they replaced some hoses with older ones I know this because I just had them replaced). I will not be going back to Yus. This was my experience. As for Yu as a person he is very nice.

While driving to my family’s for Christmas, my car died and would not start. I did not have my car for the entire weekend, which was inconvenient as I had to return to work on Tuesday. A friend recommended I bring my car to Ken Yu’s Auto Repair for diagnosis and repair, so, on Monday morning, I called and spoke with Kevin, who was very polite and helpful. I had the car towed to the shop and I noticed their lot was full of cars. I told them my situation and that I really needed my car for work on Tuesday, so he said he would begin an immediate diagnosis. At 2:30pm. Kevin called and told me my fuel pump was burned out. I panicked, but he said not to worry, that he would have a pump delivered within the hour and could have it installed by 5pm. I was ecstatic! I called at 5pm and Kevin said the car was running nicely and was ready. When I arrived, he showed me everything he did and I was impressed. He also gave me a break on the labor, and polished out a couple of scratches for me without any charge. He was nice and very professional. In addition, I didn’t need a rental car for a day or two because Kevin fixed my car the same day. It was such a relief. I couldn’t thank Kevin enough and Mr. Ken for the outstanding service they gave me. Today, I wanted to take this opportunity to spread the word online that Kevin and Ken Yu’s Auto Repair is the right place to take your European car for repair because they do offer an excellent service. Thank you Kevin for taking care of my BMW X5, and for being so accommodating and attentive to my need to have my car back quickly.
I would highly recommend this place to anyone. 10 out of 10 star. Advance Happy New Year and more blessing to your business.

My family has been seeing Ken for over 25 years and I would recommend him to anyone. He has seen all of our cars through the years. I can tell you that without him we wouldn’t have a great fleet of vehicles. Our Volvo was passed down to two different generation of drivers. Had 24 years of life and over 300,000 miles. We lost count after 250,000 when the meter broke and never asked him to fix it haha Yes Volvo is a great longevity brand but without a good mechanic the brand doesn’t matter.
Ken is honest and straight forward. He does not mess around. A great example of his honesty is a few months ago ken replaced a actuator in one of my doors. Few months later it went out again. Brought it back in and he replaced it for free. In another instance I was told by my dealership that my new car needed new coils (total=$ 900.) I almost had a heart attack then realized something just didn’t seem right. I took it to Ken he told me no way did I need that.
Last week my mothers ABS light went off on her car. We brought it in fearful of having a huge bill. Left the car with Ken for a few days and he let us know that when we replaced the tires someone adidn’t reset the ABS button. Other mechanics could have taken us for a very expensive ride but Ken reset the button and there we were off. You will not meet a more honest man. That’s why his lot is constantly full and busy. He does great work and people trust him!

The stigma of dishonest mechanics strikes fear in us all. Fortunately here, Kevin is just straight with you. Zero BS and upsell. Prices and work are stellar. The wait time is to be expected. They do great work so it’s busy for all the right reasons and well worth the wait.

So after a questionable diagnosis from Sierra Subaru for a routine alignment since I had all my tires changed, I took my car to Kevin and Ken yu. I explained to them that the dealer said they couldn’t align my left front wheel because the strut was bent and the steering wheel was at a 20 degree angle and pulling to the left. Mind you the car was straight and no off centered steering wheel when I took it to the dealer. I only got it aligned bc the tire shop said I needed to otherwise the warranty would be void, plus it’s always better to realign the car once new tires are installed.
. Kevin jacked the car up and inspected the entire vehicle. He took the time explain everything thoroughly and showed me what to look for, essentially showing me the truth to the lies and scam the dealer was running on me. There was no evidence of anything bent.
After a whole vehicle inspection he took my car to his trusted alignment guy, kings, across the street. As I waited for the car to came back i was presented with good news. Kevin was correct, there was no bent strut and the car and steering wheel was properly adjusted to manufacturer specifications. The car is driving straight as an arrow and without Kevin’s honest opinion and thorough inspection I wouldn’t have had been better informed. I could have been easily been ripped off by the dealer or other shops to change a unnecessary part, which was quoted me by the dealer at 475 plus another alignment after the replacement.
If you need repairs, take it to yu auto, they will be upfront and take care of it. They can explain what is wrong and the cause. Definitely taking my car here for repairs and recommending others!
Thanks again!

WOW, I am so grateful… Ken really helped me at a time of need. I had added a quart of oil to my BMW 328i, that i just bought 2 months ago. Driving from Riverside to Malibu a big white cloud came out of my exhaust. Thinking that my motor just blew i pulled off the freeway. Opened my hood and noticed that I hadn’t tightened the oil cap correctly. I tightened it and got back on the road. This time more white smoke (a lot) and now the motor started shuttering. Panicking I pulled into a parking lot and began to call for a tow truck. AAA quoted me $ 450, and despite the high price I agreed and said «Ok». Just then I noticed Ken’s BMW shop about a block up the street. I called him and he said bring it in and he will look at it. I started the BMW and another huge plume of smoke, but it made it up the street to the shop. Once I got there ken stopped what he was doing to look at my car even after telling me he was very busy on the phone. After an inspection of the vehicle and the fluids we tried to reproduce the smoke but could not. He said that because the cap was not on correctly it lost pressure. He said I should be safe to drive home and he was right, the car drove great. Oh did I mention he didn’t charge me a dime. Thank you so much Ken! I was freaking out when i pulled in to your shop but feeling very relaxed and happy when I left. You have earned a customer with your excellent service and very caring attitude. Thanks again. –John C.

Great service done within 30 min transmission fluid flush. Excellent pricing definitely will come back happy customer!!!

Ken and Kevin are the best mechanics I know. They’re honest, reliable, and do a wonderful job. :)

I am very impressed about mr yu’s service as well as his son peter service. i have been taking my benz to here for service since 3 years ago. I do not know why my car light always turns on, I just bring it to him without checking the benz book.
Everytime, they will explain to me very clear as to what happened. The receipt is also very clearly stated as well as well. Sometimes they do not even charge me because it was an error from the car computer.
They are honest, responsible, and reliable. i will highly recommend them to my friend.

I normally don’t write reviews. But I was so impressed by Mr. Yu’s service. My car’s tire pressure sensor came on and was trying to find a mechanic/​auto shop that open at 7 PM by my house. I went on Unilocal and found this place. Mr. Yu not only carefully inspected all my tires (including my spare tires) but he didn’t even charge me! I have never encounter such a honest and kind mechanic. I would highly recommend this place for anyone.

Came the first day and was turned away because they were «Too busy». Well okay fine I’m willing to come back since this is the closest Mercedes repair shop from my place. This place is really busy most of the time. I came here Saturday morning for an oil change and the place was packed! They do open fairly late. I asked for 2 quotes and never received a call back. I even called to check and was told they’ll get me the quote and call me back… still no call back.
I guess I can’t say whether they are honest or do amazingly good work or not because honestly I didn’t have the patience to have to chase them down to get work done on my car. This place looks like a reputable shop and with a moderate to high organizational touch up can make a lot more dough.
As for me? I opted for a shop that is more attentive.

Ken is a honest mechanic. I only go to him to have work done on my car. Been going to him for years. Even though he does not specialize in Mazda, he still took the time to look at my car.

Went here a few years back to do oil change on my BMW 540. My friend knew the owner’s son and thought he would be reasonably priced. I could do the change myself but was lazy. After he did the oil change he said the bill was $ 100! My friend and I thought he was joking but unfortunately I was stupid enough to not ask before he did the job. I couldn’ve went straight to the dealership to get it for the same price.
If you decide to go here, just make sure to get a quote before taking the plunge. Please learn from my mistake.

Ken and Kevin are absolutely terrific. I am very meticulous with my cars and I completely trust them. They take pride in their work and do the best job possible. They are also very honest and will let you know if certain repairs are not needed.
They are great for European cars but also do work on all other brands like Honda, Toyota, etc

HORRIBLE! ive heard some good things about this place so decided to bring in my car to fix my bumper and a dent on the side. simple right? not so much. the dent was fixed but they dropped my bumper on the floor before returning my car to me. thats not all. they also sanded off a large patch of paint above my door and dripped paint over the hood of my car. i didnt understand how they did such a sloppy job on such a simple request but ken promised to fix them the next time i was free since i had to go back to school.
so when winter break came, i called ken and he told me that i could bring in my car that day. he said yes so i drove 15 miles out only to be told by him in person that the auto shop will be closed until after christmas. so i drove 15 miles back home. i called in again on jan. 2 to make sure the shop was open for sure once again and ken told me yes. so i drove out the next day to his auto shop… guess what? his shop was closed entirely and no one was working! this guy has been consistently untruthful to me and i still have not gotten my c ar fixed of his mistakes. will NEVER RECOMMEND KEN YU TO ANYBODY.

It’s closed til Oct. 5
Ken is on vacation!

Ken has been my family’s trusted mechanic for the last 15 years, including the last 8 or 9 years that I’ve owned my car. His prices are extremely reasonable and he is a very honest businessperson. He won’t try to upsell you on stuff you don’t need and will work with you to try and save you money. In my experience, he’s worked with me to explain to me what needs to be fixed now, what can wait, and what is the most cost-​efficient way to effect the repairs.
About 4 years ago, my car had just fallen out of warranty and I needed new brakes. The dealership wanted $ 800 for the regular maintenance service alone, plus another $ 700 – 800 for new brakes. Ken was able to do the entire thing for about $ 850, and I’ve always been happy with the work he’s done.
He specializes in European cars, but may work on other cars as well. Be advised that he does not accept credit card payments, which is a bit of a bummer but which is not a deal breaker for me.

Ken Yu is as honest as you can get. My girlfriend has been going there for over 10 years and if it wasn’t for such a far drive, he would be my mechanic. I took my car in after I took my car to the BMW dealership for a scheduled maintenance and they told me I needed to spend $ 2100 because on of my «aluminum plates» were broken. Since my 4 year bumper to bumper warranty expired, I took it to Ken Yu for a second opinion.
That $ 2100 dollar service from BMW ended up being $ 280.00 The «aluminum plate» that BMW was talking about was the plate under my car to protect the engine from the road debri/​rocks. He said it was not a serious thing to replace.
If I didn’t live 40 miles away, I would definitely come here. For all of you guys that live near Arcadia, you guys have a great auto mechanic on Valley and Baldwin!