Everything I’ve ordered so far has been amazing! Love the deserts and the sampler plate. Tons of space and a really great atmosphere.
Savannah R.
Rating des Ortes: 5 El Paso, TX
Our server, Vanessa, was absolutely fantastic. My best friend and I, were the last customers to leave because we were having such a wonderful time talking to her. Regardless of her many tables, she managed to tend to every single one of them, kindly and in a timely manner. We ordered the turkey burger and the portabella mushroom burger(being a vegetarian), along with deserts, and an amazing brussel sprout appetizer. We loved everything so much that a to go box was not needed, and being surrounded by wonderful people and superb decorum, encouraged us to stay and finish everything off. Loved this place, and we’ll be back soon!
Monica J.
Rating des Ortes: 4 El Paso, TX
Our family loves BJ’S so we are regulars. The menu is extensive with a combination of lunch and dinner portions, the service is always great, and the food is freshly delicious. The ambiance is also casual yet refined. They also bring you a cookie with ice cream in your birthday. Oh and don’t forget their reward program– it’s a great perk.
Angela P.
Rating des Ortes: 2 El Paso, TX
Okay let me start off by saying we have been here before and the service was good and so was the food but DONOT come if you have a party bigger then 4. We had a 10 top table and we were treated like crap since we walked in. We waited over an hour and a half to be seated, to only get a table by complaining to the host. Once we were seated we waited 15 minutes before we got our drinks and placed our order after we waited about 20 – 30 minutes. As the food was coming out one order was wrong which is not bad for the party size but then they burnt the steak another person in the party ordered and tried to bring it 20 minutes later after everyone was finished eating. After that they brought the bill and tried to give us a discount on it instead of stating that they were at fault and compensating. And for the wait no one a apologized and the company did not give a rats ass. The server herself is the reason this gets another star because she tried and she took care of items on the bill to make up for the lack of the company. We will probably never return, just because the company sucks.
Nomadic T.
Rating des Ortes: 4 Yuma, AZ
Seemed like a good BJs. Bartender Ashley was really nice and accomadating. Deep dish pizza was good as were the stuffed mushrooms. Very Berry and the Seasonal Octoberfest were great crafts.
Chelsea S.
Rating des Ortes: 3 Navarre, FL
Great food but extremely poor customer service. My husband and I spent quite a few dollars at the bar watching football and the bar tenders acted too busy to ask us what we wanted, to refill our water, refill our beer and take our order. They lacked the customer service skills required to get good customers to return to bars like this one. Extremely disappointed in this one.
Jasmin G.
Rating des Ortes: 5 El Paso, TX
I love this place, I don’t normally do chains but they have great brews and amazing food. Writing this review is actually making me crave their food! stuffed mushrooms as an appetizer is a must because they’re so cheap. My favorite entrée is the Parmesan crusted chicken breast which is flattened and cooked evenly. They drizzle a lemon butter sauce on it which is to die for and their mashed potatoes make it feel like home. I recommend it
Chanel C.
Rating des Ortes: 3 Austin, TX
Service was pretty disappointing I was sitting by myself in the booth and the server only came by twice. The food and beer were okay. The veggie pasta was a little cold. Maybe I should come on a different night. The avocado rolls were also pretty disappointing. I never got asked for a refill or how my food was. I gave 3 starts because I’ve been here before and the bartender was great.
Jill M.
Rating des Ortes: 4 El Paso, TX
Our waitress Natalia was helpful accommodating and amazing. The menu is gigantic– my friend took 30min to read thru it. They offer turkey patties for their burgers, which is a great healthy option. They have a great beer selection– I recommend the flights. It is mostly a grill– but actually the mahimahi tacos are made incredibly well. We went on a Thursday night with a large group and had a great time. Also– we also came on Veterans Day and they had a great deal for vets and had good service.
Gera N.
Rating des Ortes: 4 El Paso, TX
Awesome brews. Good food and great service everytime. I like this place. Kid friendly is always a plus
Casey G.
Rating des Ortes: 2 El Paso, TX
We were so excited to finally try BJ’s after hearing great things about the chain. I think our first major mistake was trying this restaurant in El Paso. A lot of the food seemed pre-prepared and came out cold. I got the seared Ahi Tuna salad and the tuna was completely cold. My husband got the shrimp tacos and said the shrimp tasted precooked as well. Green beans came out completely raw and were sent back twice, only to be microwaved until they were chewy and shriveled up. Almost everything we ordered had something wrong with it. We won’t be back to this particular restaurant.
Ted B.
Rating des Ortes: 2 San Antonio, TX
Ordered the fish and chips and it was over cooked and smelled like old grease. Service was good and quick.
Camey B.
Rating des Ortes: 1 El Paso, TX
Went there on a whim with my husband. Although our waitress was very nice, the food was terrible. I ordered the brisket burger with crispy fried and he ordered the black and blue burger with wedges. Neither of our burgers where Cooked to the correct temperature. My husband’s looked as though someone had sat on it before plating it. My bacon was burnt to charcoal and my fries were stale. The BBQ sauce that they put on the brisket tasted more like syrup than BBQ. I had to pull my burger apart to even try to finish it. I had worked in restaurants for 10 years before joining the service. I know what happened to our meal in the kitchen. BJ’s is a chain restaurant. They have a free meal for vets and service members on Veterans Day. We will not be going. For the free food. There really is no excuse.
Michelle E.
Rating des Ortes: 1 El Paso, TX
The server was nice, but wow was she inept. It seemed like every time she went to the kitchen, it would take forever for her to come back! She would come back with a tray full but nothing that should have taken the time that it did. There was just a lot of little jacked up stuff! The poor table behind is waited forever for their food and the baby was getting irritated so the dad banged hard on the table to keep the kid happy(understandably) but it was super annoying to us. Why someone didn’t bring something for the baby to eat is my question??? The manager came to the table behind us and in front of us, but not a word to us. I will not come back. One star is actually too much.
Carmen L.
Rating des Ortes: 2 Chaparral, NM
We checked this place out the first week they opened and never went back. Overpriced– service sucked– food not worth writing about. Thought we would give it another shot. GUESSWHAT… Overpriced– service sucked– food not worth writing about… Well, with the exception of a stuffed mushroom appetizers with a pesto-garlicky type drizzle over the top. This was good. Really good. I dipped by steak in it which is the only flavor it had.
Eddie P.
Rating des Ortes: 4 El Paso, TX
I always enjoy coming to BJs because of the environment. I feel like I’m not in El Paso. I know sometimes a lengthy menu is painful to look through but their menu is full of good stuff. Most of the appetizers are really good. I’ve sometimes had my full meal of appetizers. Must try the avocado egg rolls and the corn fritters. The drink menu is extensive as well and the best part is that they brew their own beers. I usually go for the Jeremiah Red which is a red Irish ale. They are famous for their Piranha Pale Ale which is actually featured in a dish as part of the chili. The pulled pork sandwich is always really good and it’s really big too so beware. On this particular visit I ordered the New England Clam Chowder on a sourdough bowl… amazing. Definitely a must try. Their pizzas are really popular too and have so many options of toppings and crusts as well. However the wait times at BJs always extend longer than predicted. I got there early to get a table for 7, they told me 25 minutes and we waited an hour and a half almost. We ordered our food quickly but it took another hour to get the food. I always think it’s due to high volume of customers but even when it’s dead I’ve had to wait a little longer than my butt sitting in the chair likes. The service however is great and the food always makes up for the wait.
Kyle W.
Rating des Ortes: 2 Kansas City, MO
Server was nice but service was very slow. We waited about 15 minutes for a water and an unsweetened iced tea. Order apps and those took about 20 minutes to come out and you could tell they had sat under a heat lamp for a while. Meal was decent. We have had their food before in other cities and it had been much better. Maybe it was an off night but I was pretty annoyed with my experience.
Isah K.
Rating des Ortes: 5 El Paso, TX
A wonderful beer dinner tonight. For $ 30 you receive a food course meal that has been paired with a variety of Goose Island beer. No samples. These are practically full glasses of beer. This is a great way to taste beer, mic and mingle, sample some BJ’s meals and learn a little beer history. If you can catch a beer dinner event it will be worth your time and money.
Sam T.
Rating des Ortes: 4 Farmington, MI
Came here for a pre-meeting lunch with some colleagues; then a post-meeting brew later on. I had a sirloin steak with veggies and mozzarella /tomato salad. Everything was delicious. The steak had the house rub which was slightly salty, so without further seasoning by me, it was fine. The veggies had a heavy hand of butter, but I ate them all :-) and finally the salad was amazing! It had a balsamic vinaigrette that was perfectly portioned on the salad for a nice kick. For the beer: fantastic! I had 2 flights(4, five oz samplers per flight) and my favorites were the red and the Hefeweizen. Close runners up were the IPAs. We had the same nice girl before and after our meeting. She was attentive but not over-bearing; exactly what a server is supposed to do. Honestly I have no complaints.
Tanya W.
Rating des Ortes: 4 El Paso, TX
People forget BJ’s is a chain restaurant. Think a better, high quality Chili’s or Applebee’s. As you might guess, BJ’s is my first pick when choosing between chains. This BJ’s feels very open with its 3 different areas(bar, main dining, and a dining area past the window/doors) and its high ceilings. TVs are conveniently placed around the restaurant, usually showing football, baseball, basketball or tennis. Watch your step when walking to the main dining area — I’ve seen at least 3 people trip and fall on the stairs. There are larger booths that could probably seat 4 – 6 comfortably, but they also have booths for 2. The smaller booths are roomy enough for sitting, but if you’re ordering a lot you may have to start condensing plates. And even though BJ’s is higher priced, anything you would wear into a Chili’s is fine in here. In a huge chain like this I don’t expect a culinary genius to be in the back preparing my food, however I am never disappointed with the dish I receive. In fact it usually exceeds my expectations. The last time I was at BJ’s I ordered the Fish and Chips. Delicious. The fish was cooked properly and perfectly golden brown all around. I’m pretty sure their batter is made with one of their own beers. When getting any dish here with fries I almost always order the thin, crispy ones but if you like some more oomph to your fries they do have waffle fries I believe. Some of their dishes are a little different than what you’d expect(i.e. the Mac and Cheese comes topped with pieces of a cheese cracker… perhaps Cheese-it’s or Goldfish), but the menu does outline the dishes so you shouldn’t have any surprises. The menu is extensive so you’re guaranteed to find something you like. It seems like they have endless amounts of drink possibilities. Yes, it’s a brewhouse so you can order many different beers and specialty drinks(some that change with the seasons), but they also have specialty sodas(I love the cream soda) and other drinks worth a try or two. All the staff is really nice and knowledgeable. I almost could’ve given this BJ’s a 5 star, but service isn’t always the fastest. The fact that they have no problem to immediately rectify any issues you may have without making it a huge ordeal is almost redeeming though. And although it is a chain, this is definitely somewhere you should try when in EP if you haven’t been to one before.