Cinemark Movie Bistro

I don’t know what people are crying about. The seats were wide, comfy, and not stacked on top of one another. It’s just as pricey as other theaters but you get more space and a better variety of food… that they deliver to your assigned seat that you pick out when you buy tickets. Makes it easier for families to sit together. I didn’t expect gourmet food from a movie theater and I hope you don’t either, but they had more than hot dogs and nachos. The staff was also ridiculously nice and friendly. We’ll be coming back here for sure. Probably for every movie we watch from here on out. Loved it! Seriously though… Come up with a medium drink.

At these prices it’s doubtful I will ever eat anything here. The seats are quite comfortable. But you do tend to sink deeply into them. In two visits I haven’t had anyone sitting directly in front of me but I think they would block my view badly because I’m down so low. My arthritic hips made getting out of the seat a bit of a challenge but that shouldn’t affect most people. Overall it was an above average experience, not incredible, but not bad.

I am sorry to say this, but the food here sucks. Way over priced for the frozen crap they serve. The seats are so uncomfortable because they do not recline. The one thing I do like is the little table for popcorn.

Poor service… Did not get order right, had to charge credit card twice, didn’t get everything we wanted in our final order. Took 20 minutes for 2 coffees. They also don’t serve everything together. Popcorn and fountain drinks you carry to theater, they will serve food and coffees 20 minutes later! Wished we had a better experience. Not typical of a bistro theater.

I’m 5.2 and the seats are super uncomfortable on my neck… really wish they would recline, I think that would help alot. I always leave with bad neck pain.
Nice, clean, and very friendly staff :)

Friend of mine recently took me here! I like how you can order food/​alcoholic beverages and they bring it to you inside the movie theatre The seats were nice but I kept getting the urge to recline it back, and it wouldn’t! Haha. Def nicer than your average movie theatre though. I will definitely be coming back to this place! I only gave it 3stars because it’s a trip from my house over on the Eastside. PS. They give military discount, so be sure to ask if you’re in the service!

So everyone complains that the seats don’t recline — which is true — they don’t recline. Which is why I give this theater 4 stars, because there is room to recline, they just didn’t purchase recliners. The seats are NOT uncomfortable though!
The movie theater in general is great, limited showings, but great concessions. There is a wide menu that has more «bar food» items, but they’re all pretty good.
Service is awesome because they take your food to your seat, and they also have wine, beer and frozen margaritas. The margaritas are awesome.
Overall I love coming to this theater, the seats are of ample width and pretty comfy also because they have a nice little tray you can use to store your food. Best of all you can RESERVE your seats!

Waaaaaaaaay overpriced. We went last night for the first time to watch the minions movie with my daughter. 2 adults 1 child tickets, 2 bacon cheese burgers 1 kids personal cheese pizza, 1 large cherry coke, 1 minions medium banana ICEE and 1 Margarita. Total 95 dlls with tax .
First and last to eat. Awesome seats and the place rocks but prices are ridiculous. It’s awesome you can reserve the seats but still the prices ppl

Love the seats and food delivery here!
Today I had the chicken tacos with creamy cilantro dressing. The corn tortilla was dry and fell apart when I tried to eat it. They didn’t give me a fork so I had to try to eat it with my hands. Not fun :(
Chicken was ok, dry as well but pretty spicy.

Pros: comfy seats, decent food, and they sell beer
Cons: It was sooooo HOT in the theater, it’s like they turn their AC off when the mall closed, everyone was sweating, I couldn’t even enjoy the movie. Also, you can only buy 3 beers, and you can only take one at a time, so you have to come out and get the others.

I’ve holding off on coming here because of the idea that it was overpriced food and drinks but I finally experience it and it was awesome. The menu items are on average between $ 6-​$ 10 which is not bad at all. Ticket prices are very similar to any other theatre. However this bistro is so elegantly set up. You don’t feel like you’re in the movie theatre aside from the popcorn smell. Their craft beer selection is pretty standard as well as the domestic selection, which is pretty good for a theatre. The seats I think is what made it for me cause they were cushioned and had so much room. Even the room between seats is extensive. You have a little table you can swing in front of you where you can eat easily and a cup holder on the table itself so you keep your arm rests free. Everything really adds to the movie experience.

A nice enjoyable place to catch a flick. Also enjoy having a Lagunitas beer and an order of the brisket Tacos. So 1980’s for nachos and a coke. Seats are comfy. Can fall asleep if the movie is boring. The reserve system is great.

I love that you can order tix online and reserve your seat! That way there’s no arguing or fussing over where to sit. The chairs are big and comfy and have trays for your drink and snacks. The screens are not high def, but the trade off for amazing seats is worth it to me. We love that you can have a few drinks and real food (but it is really pricey) I have had the quesadilla and the bacon fries. The cheese on the fries turned to plastic before I could get half way through and the quesadilla was lacking cheese and topping s and the chicken was dry so I don’t think I’ll be eating too much more here. The theaters are clean and like I mentioned the seats are nice. Bathrooms are also clean. Would rate higher if the food was worth the price.

This is the greatest movie experience I have ever had. Loved the seats. Me and the wify couldn’t find anything to complain about. This is our new Friday night hangout.

This little theater has been updated and it’s quite nice.
Pros:
–Tickets can be purchased online.
–Seats are reserved.
–You can eat dinner in the theater.
–CHEAP compared to California prices ($ 7 vs $ 15)
–The refreshments are HUGE. Large is like a Liter! :)
–Security is strict. No theater hopping here folks.
Cons:
–It’s in a MALL. with a lot of bored teens.
–Parking is a pain. Since it’s inside a MALL.
–Gets pretty crowded.
–Ladies room sinks-​a couple were out of commission.
–The chairs are semi-​comfortable but with the huge tray, it gets awkward and don’t even think about cuddling.
All in all, I’ll be back. Air conditioned dark theaters are a must in HOT EL PASO.

I was hesitant to have my first dinner & movie all-​in-​one experience here at the Movie Bistro after reading some negative reviews… but my curiosity got the best of me. I can say that I’m glad I experienced it for myself.
The staff at the counter explained the slightly different process with food ordering and assigned seats. My group showed up 15 – 20 minutes before the movie started to order our food as instructed. There were long lines at the concessions (where you order your food), but the lines moved fairly quickly. Quickly enough that I had not made my decision yet when I found myself at the front of the line. I settled on the BBQ Chicken Flatbread (not the exact name.) and an Angry Orchard Cider. The others I came with ordered a turkey wrap and their signature bistro burger.
Entering our theater, I was happy to find big (like feet dangling from the floor big), cushiony seats. I foolishly expected fancy leather recliners, but these brown seats were comfy nonetheless. There was enough room to curl up in a ball like how I would in my couch back home.
Food came about 10 minutes after we ordered our food so we had time to finish our meal before the lights dimmed and the movie started. My favorite part of my meal were the sweet potato fries. I was told the burger was delicious, but its still not worth the movie theater price in my opinion. Next time I want to watch a movie, I’ll be here for the seats and the sweet potatoes fries (or maybe giant loaded nachos). I’ll grab dinner somewhere else.

An almost-​great theater experience! I love the comfy, cushy chairs, and the fact that I can reserve my seat. Serving drinks, beer and cooked food, awesome! But here’s where Cinemark Bistro falls short of greatness: I don’t want to have to show up to a movie theater 45 minutes to an hour before the show just so I can order food!
The policy is that you need to order at least 30 minutes before the movie starts to have food delivered to your seat. WHAT THE CRAP?! But on top of that, you have to factor in the crowd for night shows, you have to show up at least 45 minutes early to get an order in, and that’s on a slow night. Not to mention that people get all stupid when it comes to ordering and are not ready to order when their turn in line arrives (don’t get angry, you know I’m right!)
I understand not wanting to interrupt the movie with deliveries, but its 30 minutes early PLUS the 15 – 20 minutes of previews, do they really need that much time? It’s not like the food options are high-​end, complicated-​to-​make stuff! Alamo Drafthouse takes orders during the previews and delivers them early in during the movie with almost no interruption, as does that Seattle theater whose name I forgot, the concept is not unprecedented. CINEMARK NEEDS TO FIX THIS! Let me order the food online at least.
And why is the line to order Bistro food the same line to order regular movie theater snacks? WHY, CINEMARK, WHY!!! It’s not a big deal during the day, but at night, that line is very frustrating. You’re practically begging me to bring in outside food!!!
For what it’s worth, I’m rooting for Cinemark Movie Bistro to improve and succeed, and that’s because Alamo Drafthouse, like Winter, is Coming, and I am scared!
The comparison to Alamo Drafthouse has been pointed out by most reviewers, and I know my Austin peeps will hate me for this, but I do not have a problem whatsoever with a «big evil» company copying the Alamo Drafthouse. In fact I’m excited for there’s already an alternative before the Drafthouse even opens here in El Paso because I know Alamo Drafthouse will most likely be overtaken by the insufferable faux-​hipster crowd that abounds in that area.
So, c’mon Cinemark, you’re THIS close to greatness, just fix the darn ordering process and I’ll happily throw you an extra 2 stars!

Pros: clean, reserve seats, rows have plenty of leg room
Cons: food is really expensive and not good, they only bring the food to you if the previews have not started, seats look comfortable but they are not, limited movies and times

Welcome to my 237^th and WORST review. Hat’s off the Cinemark Movie Bistro at Sunland Park Mall. Congratulations for your recognition as «worst of the worst». By now, everyone is familiar with the trend towards upscale movie experiences characterized by reclining, comfortable leather seats, reserved seating, food and beverage service in the theater, and a more upscale selection of food and beverage options. One previous reviewer makes reference to Alamo Drafthouse Cinema (which is under construction in El Paso now), a Denver-​based chain that does a reasonably good job with all of the above. I’ve been to an Alamo Drafthouse Cinema in Fort Worth and they earned high scores from me in all of the important categories: Comfort of seats, food and beverage, and service.
My experience last night at Cinemark Movie Bistro (Sunland Park Mall, El Paso, TX) started really, really bad and went downhill from there. We arrived at 6:45 for the 7:30 showing of Anchorman 2. We discovered that there is no food and beverage service, but rather, you order from a menu at the same counter as people ordering pop corn, candy, and soda. The limited «bistro» menu has a burger, sliders, pizza, and other light-​weight, uninspired, unoriginal pub fare. Upon placing our order ($ 50 for three of us, including two $ 6 beers), we were given a wrist band (that limits consumption of beers to 3 per guest). We showed our reserved seating ticket stubs so they knew where they were supposed to deliver our dinner. We were given our two beers in plastic cups, not chilled glass mugs or glasses like I’d expect, after having experienced Alamo Drafthouse and a smaller similar California chain, ArcLight Cinemas.
Proceeded to the theater to discover nice leather chairs, but they had big headrests and leaned uncomfortably forward (similar to your seat back on a Southwest Airlines flight when it’s in the fully upright and locked position for take off and landing. In other words, rather than these seats reclining, they are fixed in a forward-​leaning position from which you feel you will slip forward onto the floor. Really, really, really bad.
Upon our arrival into the theater, it was empty. We patiently waited for our server to arrive with our dinner… that never came! It was now 7:45 – after all the trailers, the theater is dark and the movie has begun. A full hour after we ordered our dinner at the empty counter at 6:45. I proceeded out to the lobby to get the status of our simple order (sliders, pizza, and chicken tacos). Now there’s a line up of people, so I cut to the front and ask the clerk when our dinner is supposed to arrive. He got the manager who apologized they were understaffed in the kitchen, but offered no solution, no dinner, and merely an apology.
I insisted that he refund the cost of the movie (which I’m missing while I’m speaking to him, the cost of the dinner, and replace the dinner with some popcorn we could share right away. To his credit, he obliged.
About a half hour later, a server shows up with our dinner – cold as ice, HORRIBLE, HORRIBLE food that would do a vending machine disservice. Cold brisket sliders on stale rolls, frozen pizza, etc.
When Alamo Drafthouse Cinema opens, I cannot imagine anyone will EVER go to Cinemark (except for the movie alone, perhaps, but the seats are so uncomfortable, I cannot imaging returning under any set of circumstances). Normal «old-​fashioned» theater seats are far more comfortable than these leather monstrosities. I wouldn’t feed the food to my dogs, and if I did, I don’t think they’d eat it either.
Finally, getting back to the three-​beer limit. Really? The first $ 6 warm beer in the plastic cup was quite enough. If you even wanted more beer, they don’t come around and serve it. You have to get up during the movie, wait in line, and order another one. Do people really do that? I probably would have ordered another beer or two (and you’d think they’d be delighted to come around and offer them at $ 6 apiece), but I’m not going to wait in a line in the lobby during a movie to order another beer. Oh, one last thing… Alamo Drafthouse has a full bar. I’m pretty sure Cinemark only has beer served in plastic cups.
Stay classy, Cinemark.

Every night before I go to sleep I say a little prayer for Cinemark Movie Bistro. If only one of my requests is granted, I hope that it’s CMB withstands the hands of time and becomes the premier cinema of all. Recently renovated, recently opened. Beautiful and clean as it should be. The theater is located on the second floor by the food court entrance.
Step 1: Purchase tickets
The ticket booth area is located on the outside of the cinema lobby and because I just hate lines (even if it’s only a line of three people), I always opt to use the automated system. I love the fact that you pick your own seats. This avoids having to sit separately during movies or annoyingly asking an entire family to scoot down or move their damn jackets of the seats (you can’t reserve a seat for anyone… either they have a ticket or they don’t). Great innovation to the whole ticket potion of movies.
Step 2: Buy some food, you hungry beast
As soon as you walk into the lobby you’re options are concessions or going straight to your movie. So glad they did not put in a Chuck E. Cheese smelling arcade, totally would’ve cheapened the experience. 1,000 more points to CMB! CMB has your usual movie theater fare like popcorn and candy with typical movie pricing. The ‘bistro’ portion of the menu is decently priced, I’d say an average of $ 9. Portions are decent, but the food is fresh and seriously good (although my dining partner was less than impressed with the chicken strips… what are you gonna do though?). Tinseltown food is cheaper, but not the same quality so it’s kind of a fair trade. You give your seat numbers, you pay your $ 20-​$ 80 ($ 20 if your me, $ 80 if you’re the guy in front of me).
Step 3: Find you seats
The seats are labeled on the side by letter (A is closest to the screen) and on the arm rest by number. I am madly, deeply in love with the chairs at CMB. They’re these oversized fluffy, leather chairs. Omg and the isles are ridiculously large. There’s absolutely no reason to the bump and grind when you have to scoot through the isle to pee. There is a small table attached to the arm rest complete with a cup holder.
*Between steps 3 and 4, my partner and I realized in our excitement we had actually arrived to the movie an hour before show time (not an hour before the movie started, an hour before the trailers even started). But we stood our ground since we’d already ordered and ate in the leather seats like we were in a restaurant. Yes, the server looked confused as hell when she brought us out nachos and chicken tenders in a theater with a black screen.
Step 4: Shut up and watch the damn movie
No explanation needed.