Holiday Inn El Paso Airport

Ok, I hit the return button on my check in too soon… Much more to advise than just ok.
This is by far THE BEST holiday inn I’ve stayed at in TX!!! From the door opened last night and we were greeted by the front desk receptionist Jaleen we felt welcomed. She was smiling laughing and joking with us right off the bat. She listened to our needs and asked us if we had any memberships which offer hotel discounts… That was great off the top we saved $ 47 for the double bed room with a couch for 4 adults. Soon after arriving in our room, we received a phone call from Jaleen asking if everything was to our liking and if we needed extra towels or blankets. She showed us she cared about our comfort and expectations, she was WONDERFUL! The room was spacious, clean, and quite! Very comfortable beds and the shower was powerful and hot!
In the morning we came down for coffee (complimentary in the lobby) and as we checked out the eclectic décor and clean tidy and well laid out furniture we were greeted by the dining staff Robert. OMG let me just say how friendly and professional the entire dining staff is. Breakfast was awesome!!! Our server Gabby was full of enthusiasm and has the prettiest smile which she proudly showed. We loved her and Robert made us a special orange juice blend which was super delicious. The chef took pride in making our breakfast and I can’t say enough about the personal interest the entire staff at this particular holiday inn took in making our stay positively memorable
I WILL stay here when in El Paso and I highly recommend staying here.
Also I can’t forget to mention that although breakfast is not free, it is only $ 11 per room, NOT per person best deal by far

Super impressed with this hotel. Staff was so friendly, especially at the restaurant. Yes, you have to pay extra for the breakfast unless you prepay for that in your reservation (I did) but it includes the buffet and restaurant extras like pancakes. The room was comfy and had extra space for a couch and a desk. Also– bath and body works toiletries were nice.

I had a really good experience here. The desk clerk was very friendly and i received a hand written note from the manager upon check in, thanking me for being an IHG rewards member and for choosing this location for my stay. Very nice touch. This is a newer property and they seem to be going in a new direction with the lobby area. Very modern and hip in feel.
The restaurant in the hotel is called Burger Theory. It servers fancy burgers and other things. There are menus in the rooms also, so you can have them delivered. The restaurant has a full bar that also features craft beers both on tap and in bottles. Very hip and eclectic vibe to the place.
The room was clean and it had all the usual bells and whistles. There was a nice tv, fridge and microwave, and a work area with internet. The wifi worked well in the hotel. There is a decent fitness room and a pool. I would stay at this property again.

Charges full GSA per diem rate, no free breakfast and everything at the bar /​on the menu is overpriced. Oh, did I mention this place has cockroaches? My room not only had a faint smell of raw sewage, there were two water temps: hot and scalding. This is THE WORST HOLIDAY INN I’VE EVER STAYED AT.

Well… it looks nice from. the outside. No continental breakfast but has a small restaurant. Small bar but beer is 5 dollars. Has a small pool outside and no hot tub. Fitness center is decent. The rooms are average if that. I stayed in a suite with a small couch and table and tiny fridge. The room is not clean as there is food on the floor. There is a slight smell to the room as well. The shower is walk in and seams nice but the bathroom is also tiny. I wouldn’t stay again with so many good choices near by.