I have been a customer of this fine shop for many years, and am always extremely satisfied with the outcomes. One of my first encounters came as the result of needing to replace a stout American Lock on my front gate(the shackle had unaccountably separated from the body) and could only find angular shackles at the home improvement store. As soon as I showed the malfunctioning key lock(which, admittedly, had been in use for several years), owner Joshn Switzer knew immediately the exact replacement I wanted. It is now operating extremely well and looks great, too! On numerous other occasions, I have needed keys cut very quickly in an emergency, specifically, keys for various locking files of confidential documentation in my office. I have always been able to walk in, hand him the keys, and almost as quickly return to work with new, highly effective keys. This dynamic business has never failed to assist me with any lock & key problem, and John is one of the most knowledgeable individuals regarding his particular trade!