Westend Hair Co.- An AVEDA Concept Salon

I decided to try a new stylist at Westend and I’m so happy that I did. Alejandro did an amazing job on my color and cut! I couldn’t be happier! Highly recommend him! I got so many compliments.

Been going here for about 2 years now. I live way in the east side, but let me tell you; it’s worth the drive. Nikki does a fabulous job. She does my cut. I’m low maintenance when it comes to hair since I’m not a morning person. I always leave with a fabulous cut, dry and style. Everyone is friendly and their products are great.

Dale Dale Dale! Ask for Dale when you make your appointment. He’s the best! I’m never going to anyone else in El Paso. (&I’m from Los Angeles where great salons are endless.) I read previous comments about how great his work is &I’m so happy I met with him!
Dale is the nicest guy &totally handled my awkward silences like a champ. I was totally nervous coming in because I hate any one on one interaction or anything that includes me being social &he was seriously too great. He made great suggestions &still reminded me its my hair &he’ll do whatever I want. &He had a non ending list of conversation starters so I was totally entertained from start to finish.
Total I paid $ 100 +tip (which is optional but I didn’t mind cause he was so great!) I got a single color (because I wanted my natural color back), a shampoo, a cut, blow dry &a quick curl!
End result? IN LOVE! (You know your hair looks cute when you drive in El Paso heat with the ac off &windows up so you don’t loose your style!)
Thanks Dale!

Dale Johnson is the best hair colorist and stylist by far.
I will never forget the time I first came to Dale to fix horrible highlights. He did wonders. In just my first visit he made my hair look fabulous. I continued as a client for last 3 years until I moved to Austin. So far I have been living in Austin for 8 months and have not found anybody that comes close to how he did my hair.
I always wanted to go lighter (having a natural dark brown color) and somehow he always made it happen in a way that never damaged my hair and always looked natural. Anybody would be impressed if they saw my pictures. I always getting compliments on how great my hair looked all the time.
I wish he could move to Austin and still take care of my hair, he is just fabulous.

After an eyelash extension mishap where I was left with baby sized eyelashes on a third of my eye (extensions done in Dallas, TX) I took a shot and made an appointment at this salon! I was greeted with great service, made me feel comfortable in the environment and made sure I was okay in a aspects. I then proceeded to have my eyelashes looked at by Galia, who did a fill in the existing lashes as well as groomed and separated some of the ones that were stuck together. She was friendly and gentle! I felt at east and more than anything I have eyelashes now! She gave me her recommendations to grow out my eyelashes and assured me that everything was gonna be okay. I’m so happy I choose this salon and I am sure to go back.

I’ve been seeing Dale for two years for highlights, cut and keratin treatments. He does fabulous work and my hair looks wonderful. The quality Aveda products used are a plus, and prices are incredible as in I’m always shocked how little I’m paying (compared to LA and DC where I’ve been living prior). The salon is clean, well-​maintained, well-​designed and the comment that said it feels like a boutique LA salon is right, it’s just a very cool place. They also have a retail Aveda section in reception which is handy.
I’ve also gotten spa services here on occasion (massages, facials, waxing) and been happy with the service and pricing.
Parking is a bit of a pain since it’s street parking you sometimes have to drive around a bit to find something. However, the salon has organized with the business across the street to use their parking area on Saturdays which is really helpful.
It’s too bad they are stuck located next to Crave. Their kitchen and wait staff gather at their back door and smoke (so the smoke filters in to Westend’s break room) and when I’ve had a late weekday appointment, their customers will gather outside Westend’s front door blocking it for salon customers and in general acting like the college students they are. None of this is a reason to avoid Westend, but I’m putting it here so the salon management knows their clients do see these things too.

I was a bridesmaid and I saw the reviews for this place and hoped it would turn out well. Me and my sister went in and it looked nice in the beginning, but once we went back it was crap. Our hair stylists were rude and they did an ugly job with the curls, they couldn’t even put in some hair extensions. Both of our curls fell out in 2 minutes and they didn’t even touch up after. And the price for just a hair style, no trim or wash was ridiculous! Honestly, I know for a fact that I’m never going here again.

My go-​to place for haircuts and pedicures. They have a variety of other services which I have not tried, but I’m sure they are wonderful as well.
This salon has it all, location, atmosphere, stylists, staff and products. The salon’s location is nestled within the Cincinatti district, which gives it a very «city» feeling, since you can have lunch or go shopping next door. The atmosphere is posh, the decoration makes it known that it’s an upscale salon. The stylists are all great, although my appointment with Marcia today was the best, she blew it out of the park. She did a great job and was very sweet.
The staff is always curteous, and welcoming. Lastly, they use Aveda products, which is always a plus. I love getting my pedicures done at Westend because the area is so relaxing and soothing. This is a must-​do for an all services salon.

I’m fairly new to the area and I booked a haircut and wash with Torey based on a recommendation. Holy cow!!! I have never been treated so wonderfully!!!
I was given a complementary glass of wine and Torey totally listened to what I wanted and checked with me throughout the process to make sure I was happy.
If you are looking for star treatment in a great salon with great prices this place is it!!!

I went here for the first time to get a haircut, pedicure and color.
Color:
I originally wanted a deep brown with some low lights at the bottom half of my hair (brought a picture and everything), you know, subtle and low maintenance. I’m dark skinned with black hair so I try to steer away from blond highlights as a personal preference, but that’s exactly what I ended up with. The color was way too light and it was literally a caramel blond color with highlights from root to end all over. Yvonne was my hairstylist and she was overall really nice. She did offer me wine and the salon staff was really nice and welcoming, too. I feel that Yvonne should have maybe asked me questions about how I wanted my hair if she wasn’t sure about the look I was going for instead of taking literally 4 hrs to do my hair in a way that I didn’t want it to begin with. I went home that night trying to get over the fact that it wasn’t how I wanted it, but I couldn’t. I called her first thing Saturday morning and luckily she was able to take me in to fix my hair; free of charge, of course. She ended up putting on a toner which made my hair a darker brown, but it was still not the shade I would’ve liked it to be.
Haircut:
My haircut was meh, I wouldn’t say it was worth 35 – 40 dollars. I have long hair and my bangs were long and uneven, and I had a bit of split ends at them bottom. She cut my hair after she colored it and I feel like maybe she rushed it at the end since the salon was near closing time already. My hair basically has the same cut. I would’ve gotten the same result at a hole in the wall salon.
Pedicure:
The pedicure was ok again nothing special… overpriced for what it actually was. I don’t think I’ll be returning, at least not for the pedicure or with the same stylist. I had really high hopes for this place since the reviews were great for the most part, but you’ve let me down, Unilocal :(.
I paid 175 plus tip. I think I can get my money’s worth at another place.

This review is long overdue. I am not from El Paso but had my wedding there, so I had to get my hair done by someone I had no prior experience with. I have extremely difficult curly hair that I straighten religiously. This was my wedding day, so I cannot tell you how nervous I was about getting my hair and makeup right. I finally settled on West End Hair Company through some research online and recommendations from friends in El Paso. I asked for an experienced stylist and they set me up with Marci.
I seriously cannot say enough good things about Marci — — - she was AMAZING. She surpassed all of my expectations. What she did with my hair was absolutely gorgeous, I could’t believe it. It was perfect. She has so much experience and knows exactly what she’s doing. I also loved her personality and talking with her. If you want great hair — go see Marci. I wish I lived in El Paso so I could see her all the time!

I wish I could have given 5 stars but unfortunately cannot. This was an awesome salon. Very professional and friendly staff. The hair dresser that I was assigned to was very nice and carried a conversation while doing my hair. Downfall: I went in to lighten my hair from a dark brown to a lighter shade or maybe an ombré like highlight on the framing, and I said at least twice that I Did NOT want highlights throughout from root to end. Unfortunately that’s exactly what I walked out with. It doesn’t necessarily look bad it just simply wasn’t what I wanted. I might go back an see if they can fix it.

I really enjoy getting my nails done here and the prices are quite reasonable for an upscale salon. You are usually always offered a drink when you check in at the desk, making you feel comfortable and welcome.
They seem to have just about every OPI nail polish ever created. There is also a large selection of different brands of shellac.
My only complaint is that parking can be a bit difficult on the weekends.

EL PASOOOO! VERY IMPRESSIVE I MUST SAY! :)
WOW! As soon as I walked in I definitely felt like I was back in LA.
The receptionist immediately offered my friend and I some wine and they even had pastries in the lobby area! YUM!
side note: Haircut was for the bestie not me.
Okay, wait time was about 5 minutes tops but when you are drinking free wine who cares right? as long as the drinks kept on coming I would be a happy girl waiting my turn. lol
So when you’re taken to the back this is what happens
1. Hair dresser consults with you on what you want. I was people watching & noticed that all of them were very patient and courteous when it came to listening to what the customers wanted and even gave their professional opinion.
2. Next, Deep hair conditioner and scalp massage! I heard this was the best part! My friend almost knocked out it was so good!
3. Lastly, the haircut! AMAZING! AMAZING! AMAZING!
The total for all of this was $ 42. I must say it is well worth it!
*** The majority of women who work here are in heels!!!**
Talk about being on your feet all day doing peoples hair!
WOW! **applause*

I just got back from this salon and it was such a great experience. Dale was my hair dresser and I couldn’t have asked for anything better. He was funny and honest about what he thought would look best. I was having a hard time finding a salon in El Paso that did what I wanted and after 4 tries I was told by a friend to try west end. Such a relief to know I have found a trustworthy place to get my hair done! :)

This place is awesome. I’ve seen it before because it’s right next to a restaurant I like to go to, but always forgot about it when it was time to get my hair done. Well, I’ve been at an impasse with having someone in El Paso to do my hair so I gave West End a try. Amazingly, they had an opening the same day so I jumped on it.
I got Ozzie and he was totally awesome. We talked about what my hair would look like, what I wanted, what he thought, and then he started painting color on my head. I walked out of that salon with amazing hair that I’m getting an absurd amount of compliments on.
Inside, the building is cool with distressed glazed cement floors and exposed brick. It’s clean and they play good music at a volume that isn’t overbearing.
I didn’t get any spa services but I will.
The price for my hair, in my mind, was nothing. I got a cut, color, and half a head of highlights for $ 145. All of this with Aveda products, which are excellent, in my opinion. I found my new place to go.

I found this place on Unilocal when I first moved to El Paso. I called, made an appointment with Ozzie, and never looked back.
Does a beautiful job with my hair– always listens to what I want, and will share his opinions about what he thinks will work. He won’t do anything to your hair you don’t want, but I suggest you take his advice– he knows what he’s talking about!
I have since moved out of El Paso (to Houston), and am actually booking an appointment for the next time I visit. Ozzie comes highly recommended (and I will say that it looks like the other staff does a great job as well!).

New to the area, picking a salon is always tough. Based on Unilocal reviews I chose Westend, and I am so glad that I did! The space is large, and the décor is modern yet comfortable. The front desk is friendly, and both of my services started right on time, which I greatly appreciate! My pedicure was first, and it was wonderfully thorough. I am one of those women who enjoys a personable worker, but once the pedicure starts I just like to be left alone to enjoy the experience, and that’s exactly what I got. My only complaint is that there is a lot of chatter in the manicure/​pedicure room from other clients and stylists, so it is not quiet and relaxing :(My hair stylist was Sarah, and she was great. Super friendly and knew just what to do with my hair to bring it back to life! Pricing was on par with other nicer salons I have frequented, nothing out of the ordinary. Parking is a bit of a pain, so leave time before your appointment to snag a street spot.
I will be using both of these people again and Westend is my new favorite salon!

Ozzie is a master with hair. I wanted a cut and color change but having only had one experience with color, was hesitant. He helped me pick a good shade, offered some sound advice and helpful styling techniques and I’m thrilled with the results.
I found the prices to be reasonable and the service outstanding.
This place is a real gem in El Paso.

Great haircut! I am new to the area and always find it impossible to find a new hairdresser. I called Westend because I saw online they used Aveda products which is usually a good sign of a salon. I walked away with an amazing haircut done by Ivy — it’s usually hard to find someone who is willing to cut my hair short and to the style I want it and she did it.
The salon is a little small and you are pretty close to the next stylist but overall the space is decorated nice.
I also got the stress reduction shampoo which was fabulous. It was basically a scalp massage with spearamint oil that smelled delicious. I would go back.