Continental Computers

Zero customer service, zero personal accountability, and zero professionalism from employees across the board in this company.

They don’t want your business. Seriously this is how I felt today.
I called Ronen Isaac at 10:00 am, advising him that I needed to place an order. I left him a voicemail and email. At noon I followed up and no response. Finally at 2:00 I called again and spoke to the receptionist.
I said «Can I speak to someone else besides Ronen?».
She said (in a rather slow manner) «So you need someone in sales?». Spoke to me like how you would a 2^nd grader. Verrrry slowwww.
I said «Yes, I’d like to place an order. I don’t want to speak to Ronen as he’s not capable of answering his phone, voicemail or email.»
Receptionist: «OK I’ll find someone». transfers…
Guess who picked up? Ronen!
His excuse for not calling me back? I’m training someone new.
I asked if he even checked his voicemail or email all day? (Even on his break?) and he said no, but what do you need, he said. I have you on the phone now, was his reply. No apology. What an arrogant a*hole.
If my end user didn’t specify using this company, I would have hung up, but I placed my order, and hopefully that’s the last time I need to deal with this schmuck.