Drybar – El Segundo

Loved the stylists I had here the first time I came but the service I received when I walk in was horrible. Wasn’t checked in until 15 minutes later and not ask for a beverage until I was seated by my stylist. The bartender/​receptionist service was disappointing as she had a big attitude. 1 star for the service and 5 stars for the girl who did my hair that one time. I will definitely be stopping by to get her name because she was great.

I went to the dry bar to get my hair blown out and styled. I tend to not get my hair styled if it’s freshly washed because my hair absorbs too much moisture. This time, I don’t know what came over me but I agreed to let Jessa wash my hair before she blow dried it and styled it. Literally within minutes of leaving the dry bar my hairstyle ‘fell’ and became very bush-​like!
I immediately called the dry bar helpline and they agreed to fix up my hair for free (I went back two hours later when my hair was less icky!)
The end results were AMAZING. Stephanie is a true God send! Even though they fixed my hair for free I left Stephanie a ten dollar tip because I was so relieved to have the PERFECT hairstyle.
Stephanie did an amazing job and my hair stayed in place for the entire night while I danced the night away.
Thank you for keeping true to your word, DryBar!

The worst customer service I have ever had to witness! I will NEVER go here again! Just an FYI… learn how to communicate properly and get some extensive management/​customer service training !!

I love this place!!. They work soo fast. and do an Awesome job… and beyond great they treat their customers. I got my hair done on sat, and when i was done it was raining, they were so AWESOME to give me an umbrella so my hair didn’t get ruined!. its that extra step they took that will have me coming back… Thank you!

So I have tons of hair. I’m also a mom to a toddler and it’s tough for me to keep my hair game on on my own. So who comes to the rescue? Dry Bar. So I frequently get blowouts (I justify them by reminding myself I pushed a baby out of my you know what so therefore I deserve everything) and have tried different salons and wannabe dry bar establishments. I have to say that I always come back to Dry bar and they are my favorite. Most of the girls here have been here for years and are pros. I do have my favorite girls/​guys but I will not say their names because I am selfish and want them available for me. Sorry! Either way, you won’t be disappointed, everyone here is awesome. I love the chick flicks they play and the cookies and drinks they offer. Ryan gosling, mimosa, cookie and, blowout … How can you not be addicted ?!

First experience here and I must say that I was very impressed. My stylist (Cathy) was very personable and very easy to talk to. I will definitely be back.

My first time at a Dry Bar. Walked in and felt excited immediately! Really nice setup and very clean. My stylist was very sweet. Washed my hair with awesome smelling products. The blow dry process was great as well. She was able to untangle my very long hair painlessly. The styling however, not impressed.
I asked for a Cosmo and Mai Tai mix. I really think that they just want to get you in and out as soon as possible. I asked for volume and didn’t get any. My curls didn’t really come out. Even at the end she asked me if I liked it and I asked her if she could add some volume because it was completely flat at top. I tipped well.
An hour later and my hair is silky smooth with no curls. Overall I liked the process but was very disappointed with the styling. It seems like the norm from the reviews I read. I don’t know if I’d go back.

This was my first time getting my hair done at Dry Bar. I usually hate anyone else touching my hair so I was super nervous but omg I am fully in love. Victor did my blow out and he was AHMAZING! He did everything I asked and more! Works great with my extensions! I will be getting a membership and doing this all the time! WONDERFUL WORK DRY BAR!

I really liked the girl that did my blow out but I had it done at 3pm and before I went out tonight at 6pm I had to recurl my hair. Mind you we left the curls right so they could fall down some not completely out though. What’s interesting is when I curl my hair it will last all day. all in all I wish I hadn’t spent money on this because I had to do my hair myself anyways.
Again the lady that did my blowout was sweet it’s just that it didn’t last even a couple hours.
Updated:
So I went in today because I was asked to give them another shot. Christine or Christina something like that did my hair and she was great. My hair looked better this time then the first and it has held! I will cosmetic back again I’ll just request her when I make my appointment. Only 4 stars because they didn’t have any change in their register so I had to give a $ 20 tip (double what I had planned to give). Good thing she deserved a good tip for turning my experience around.

My go-​to place before a special event!!! The girls here work hard and do everything they can to give you the look you’re hoping for.
I had an appointment a few months back before a wedding and they missed my appointment time by almost 45 minutes — I was getting increasingly frustrated/​worried when they came by to let me know they’ll be comping my blow out for the day. Now that’s great customer service!
Be sure to use the look book or look around the salon to see what kind of blow out you’re looking for. Be specific! Also go in knowing how much product you’re willing to have them put in. I don’t like product near my roots as it weighs down my hair too much. The Southern Comfort is my favorite for big volume and curls — and it falls out so nicely and gently over time.
Of course there’s the champagne — there’s nothing that isn’t improved with a glass of mimosa or two!
It definitely gets busy so be sure to make an appointment ahead of time.

I was a little skeptical about coming to a drybar because I am African-​American and wasn’t sure if a blow-​dry and flatiron by someone other than my regular stylist could get my hair straight like I like it. Boy, was I wrong. Audrina did a fabulous job on my hair. I enjoyed the massaging of my scalp when she washed my hair and how she let me know everything she was using on it. And when she used the flatiron, she did an amazing job. My «ethic» hair ended up straight like a pressing comb had been used in it. Plus, my hair smelled fresh, was shiny and had body. Thanks Audrina, I’ll be back soon!

I’ve been to this location multiple times and they are consistently late. I wait on average at least 15 minutes after my appointment time to be taken back. As people wait well past their appointment time there is no communication between staff and clients on the delay and expected wait time. If appointment times are provided the expectation is these times will be closely stuck to. Tonight, I waited 30 minutes past my appointment time. Luckily, my dinner plans allowed for this, but this continued practice is unacceptable. I would go to another blow dry location in the area if I knew of one.

Im so glad i decided to try Drybar out! Everything about this place is amazing. especially the prices! My hair turned out amazing and is so far lasting several hours later even after doing some work around the house:).
This is definitely going to be my new go to on weekends

Drybar is always a win in my book. it’s a little hit or miss if you need some styling. I asked for a half up look with a few bobby pins and I felt they weren’t secure. i asked the stylist and she said no they are secure. I go to the restroom after my appointment and the pins fall right out. Not sure what she meant by secure but they were definitely not. Needless to say I fixed it but wish I didn’t have to, considering I paid for the service. Will I be back, possibly if I have a special occasion and want some hassle free hair styling.

I’ve been to a few different Drybar locations and this one is by far my favorite. I am always able to get an appointment even last minute and same day.
Krista K. is absolute magic! I always leave feeling and looking amazing. I play beach volleyball everyday and the sand and sun do a lot of damage to my hair. After a long weekend of playing Krista makes my hair look and feel super healthy and soft. I would definitely recommend giving this Drybar and Krista a shot.
P. S. To all the reviews about curls falling out; all hair is different and styles differently. It also depends on what you are doing after you get your hair done (e.g., dancing and sweating, being outside in humidity, running your fingers through your hair to much, etc.). I would recommend using the Drybar products and hair spray. My style holds into the next day.

I love Drybar but I think the technique between the stylists is not consistent. I went to see somebody there in order to get ready for a special event that night around lunchtime.
I had a fantastic time there. she blew out my hair and put in loose curls. She told me they would be tight and loosen up by the time of my event that evening. Well. it looked pretty much straight about 5 hours later even before my event. Very unhappy.

PROS…
*great concept especially for someone who has such curly hair
*FREE champagne (or tea or coffee) and cookies
*super easy to book an appt online
*different choices for styles all at the same price
*got my hair as straight as it can get (I ordered the Manhattan)
*the bathroom smells divine
CONS…
*super loud pop music playing (yes, I realize it is sort of a bar BUT it would be so much more relaxing without the feeling that you are actually in one)
*the floater scalp massage I added was a rip off… it was supposed to be 10 min and was barely 5!)… also, I had to remind her I ordered it so make sure to do that as she acted as if she had no idea
*not sure why but she used a different flat iron tool then what they advertise and my hair smelled a little burnt afterward
I went because my Mom was in town and my regular hairstylist wasn’t and it seemed like something fun we could do together. My Mom got the Cosmo and it was very cute on her and she felt very relaxed throughout the whole process. All in all, I would come here again to maybe try out the Mai Tai style but most likely I will just show a picture of it to my regular gal… although, if she it out of town and I am in a pinch this place is perfect!

I love the efficiency of Drybar– they shampoo and condition your hair, and you sit in the chair for about 45 minutes while they blowdry, tease, and curl away. Then you walk out smelling great and looking awesome!
Cons? I hate their automated calling system. You can’t just call the branch you want to make an appointment, you have to call a general line and speak to a person who then sets the appointment for you on some like huge general calendar for all branches or something. And if you have to cancel or change your appointment, you again have to call this same number. I feel like it’d be easier to just call the branch you want and speak to someone there.
Needless to say, I always walk out of here feeling fabulous and the hair lasts for a while. I have some thick, long asian hair and usually when I curl it, it tends to only last for a few hours. Love it!

I really wanted to write a great review about the Drybar but unfortunately I’ve experienced much better at other salons. My appointment went over okay, just that my hair fell literally 2 – 3 hours after I got «The Cosmo». I expected it to look like the pics they have posted but it just looked a little wavy. I think the stylist could have sprayed my hair a lot more. Later that night, before I went to my event I had to curl my hair all over again. So sad!

Good concept. But I’m frustrated my curls already fell out and it hasn’t even been 2 hours since I left. I told the stylist they would and asked her to spray my hair. She said I didn’t need it and that she already «set» my hair. I said i hope it would hold since my event is later tonight. She said it would but you can see from my picture that it didnt. She finally sprayed it a little bit before I left. Very disappointed.