RBH Insulation

Short Version: These guys are AWESOME.
Long Version:
My wife and I bought a 1600sq ft fixer upper and had new wood floors put down when we moved in. Skip ahead 9 months to winter and the floors (and house) were freezing cold. After a little digging I found out that our crawlspace was completely uninsulated. Being a pretty handy guy I started reading, researching, and pricing out (from not only the likes of the big home stores. .. but other online «wholesalers»). I came across an article that mentioned that getting a quote from an Insulation company can, surprisingly, often be extremely competitive with what it would cost to do it yourself (because they buy the materials in bulk). I was skeptical. .. but I’m also a cheap bastard so I figured a 5 minute call might be worth putting my mind at rest and I could always justify getting my hands dirty to my wife by saying «but we saved hundreds /​thousands of dollars by my doing it!».
So the first company I called said «We don’t do crawlspaces…» but luckily I asked if they could recommend anyone. They gave me the number of RBH. I called and spoke to Mike and within 2 minutes he gave me rough quotes (based on square footage and different R values). His estimate, including labor, was about $ 100 more than it would have cost me to do the job myself. I called my wife, told her the cost and was instructed to call them back immediately and I knew, at this point, my chances of taking this project on myself were sunk.
I called Mike back and he said all he needed to do is confirm the final measurements in person. I gave him our address (we’re in the Chatworth area) to which he noted «that’s going to be a drive» (they are down by LAX) but we booked the appointment for the following day @ 10:00am. And this is were my wife and I were assured that we had chosen the right company. Mike was at our house, spot on, @ 10:00am. .. on a weekday. .. all the way from the LAX area. He actually nailed it. All to come and look under the house, take some measurements and 15 minutes later he was back in his truck and headed back down to LAX. This guy drove 3.5 hours both ways to do a 15 minute inspection and was on time! Think on that for a moment.
Installation Day:
Mike said the project would take about ½ a day and that due to the drive from their offices they would shoot for an afternoon install. They arrived at about 12:15 PM and by 3:00PM they were loading up any/​all trash and by 3:15 my wife had the final invoice (for exactly the quoted amount) in her hand and they were pulling away. When she called to let me know that they were already done I have to admit I had that moment that moment where you’re completely helpless and left wondering «did I get get screwed»
The Results:
I took a look and they did a great job at hanging and installing the materials. We noticed an instant change in the floor and house temps. I’ve even been able to verify a drop in usage on our gas bills (we have a smart meter) down to the hours after installation. I couldn’t find any gaps /​low hanging pieces, etc. These guys did exactly what they said they would. .. and they did it quickly.
Overall, if and when I can find more stuff to insulate around our house RBH will be my first call. As a side note. .. Suzy, the person that took our payment. .. might be the friendliest person ever. She even helped us get all of our SocalGas Rebate stuff in order and submitted.

We had an estimate for replacing our insulation from another company. .. $ 2800. We decided to get another estimate before going ahead with replacement and found RBH on line. RBH had good Unilocal reviews. .. so we gave them a try. Thank you, other Unilocal reviewers, for leading us to RBH! We had our appointment at 3 PM today…they showed up right on time (a feature I no longer take for granted when it comes to home repair efforts!). Mike was great. .. very polite. .. . climbed up into our two attics and came down to tell us that we didn’t need new insulation! He discussed our entire situation with us (including a diagram of our attic) and why new insulation would not really help us out. .. he gave us a couple ideas that could help. .. but RBH doesn’t do the kind of carpentry/​electrical required. .. .I REALLY appreciate his honesty! Thanks RBH!

I have used RBH Insulation for my last three homes, as well as several smaller projects. Oscar has always handled my projects with the utmost professionalism and courtesy — not to mention the very competitive pricing. Additionally, Oscar knows that I really had a great experience with the crew that did my first house (over five years ago), and on my other jobs Oscar makes sure to schedule them. There’s not many places that can retain great quality employees over the long term. Thank you Oscar! I look forward to working with you on our next project.

I would give a ZERO, if that was possible…
Another insulation service referred me to RBH Insulation, and I called for an estimate visit at the house. They do not work weekends and I work during the week, so scheduling an appointment was very inconvenient. Luckily I had a Friday off and we agreed that they would come at 8am to take a quick look. Nobody showed up. When I called the lady answering the phone knew nothing about me and transferred me to another person, and he (Steve I guess) answered «What do you want?» … What do I want? I thought someone was going to be at the house? and his response was «well it’s raining»…
So we agreed that since I had to leave and he did not want to drive in the rain, they would courteously come the next morning, today, Saturday at about 9am… and it is 10 am and nobody has showed up. And of course they are not there to answer the telephone because they are closed for the weekend. I am not surprised.
If this is how they treat all first time customers, it is clear that they do not want our business.

Fair price and fast service! They came out to inspect the job and sent the estimate out by email that same day. Valli was knowledgable and very helpful. Her crew showed up on time and finished our job in under 5 hours. The crew was very thorough and professional and the job site was clean of debris when they left. Very professional and a very good experience.

David from RBH Insulation showed up at my house to take a look at things and to provide me with an estimate. He looked at things, made a few key suggestions, and thought that I did not need all of the work that I thought that I needed. He was very helpful and honest. Lesser companies would have done the work — whether it was needed or not. I appreciated the candor, and I trust David and this company. Very good experience.

I went in to buy some materials for soundproofing and a woman named Valli went out of her way to help me solve my problems and was very helpful and knowledgeable.

We recently moved into a multi-​story home and wanted to create a rental unit for our basement. After speaking with several companies about the soundproofing needs we decided to work with RBH Insulation. Vallie was great, she answered all of our questions, and they have soundproofing products from Sound Isolation Company that provide extra soundproofing even when we selected the very best sound insulation. We are pleased with the results, as Valli clearly told us complete soundproofing is not possible, but the end result is that we are totally OK with the little bit of noise from downstairs, and our renter is happy even with our hardwood and tile floors above.

I dealt with Oscar over the phone and a couple guys came and did all the work last week. We settled on a price over the phone based on the work and squar footage of my attic. The guys were fast and had worked for RBH for a while. I was pleased with the work. I am glad to support a local business.

Suggest you get the ESTIMATE and full explanation of work BEFORE they start so you won’t be surprised by both like we were.