S J M Industrial Radio

We have worked with this company for a few years now. Recently we had an event with a high profile show component. The radios we received did not partner with the headsets that we received. We tried calling the office and our contact’s cell phone number. No answer. That was Saturday. Monday still no call back. Then we were told that they needed to inventory the radios and let us know if the headsets fit. Still no apology. Still no phone call from our designated rep. Still no accountability. 12 of the 18 radios were useless. Then we got an email stating that we would get credit for 8 of the radios. I shot an email back and radio silence. Today I finally spoke to the general manager who informed me that they would fully credit back the rental order and that we needed to find a new radio company. No kidding!

Customer service is awesome which is hard to come across these days. Mario is very detailed and helpful. Keep up the good job S J M RADIO!.

I’m a little disappointed with this outfit. I’m a local & thought we would have a sense of community… the quote I was given was 3 times more than the outfit we used-​Location sound, which I’m quite happy with. In fact, everything said… they were 4 times cheaper in the end, with the ultimate in customer service. The young lady was friendly but I was supposed to get a call from the manager which never happened.
Further, there is a community of film makers in the area which could’ve worked favorably…
First impressions are everything.

this guy is a chump that has to sabotage other competitors to steal their business. I am just another consumer tired of your ridiculous pop ups when on someone elses website. Is business that bad that you have to be such a back stabber? seriously whats the deal?

After years in the industry, I have finally found a company for my communication needs that consistently delivers the best quality, and always has the best prices. Mario and Josie will always take care of you!

Any time an event calls for rental radios, I use SJM. Every time I contact them I immediately receive an efficient and friendly answer. I’ve also had productions request radios at the very last minute and had them answer at 6am on a Saturday willing to respond and deliver. They are the very best in town!

Best radio rental company in the biz. Consistently great customer service. Worked with SJM for going on 10 years and i’ve never been let down. They’re fast, easy to work with and always looking out for my best interest. They’ve come through for me at the last minute, on holiday weekends, on out-​of-​town and international jobs. Great at following up with me on orders and making sure all my needs are met; i wouldn’t go anywhere else.

As an Event Producer, having a partner like SJM makes everything smoother. All Radios are delivered to site and picked up. Allowing me to concentrate on the bigger issues that come with producing an event. Excellent customer service. Easy pricing structure. I do not look anywhere else when looking to secure radios. Whether it is for 15 – 400 radios, SJM is my place to go. Mario Campos has been at the heart of this relationship.

I have used SJM for radio rentals for several film and television projects. Their products are excellent and their customer service cannot be beat. I can’t imagine renting radios from anywhere else.

I love SJM! I get fast and friendly customer service by phone and even email. I highly recommend SJM. :)

I would highly recommend this company, I have worked with SJM for over a year and they are always professional and very friendly. They have gone out of their way to help us solve last minute problems. Their office team (Barbara especially) and technician team have great follow through and are very knowledgeable. I wish ALL the vendors I dealt with were like SJM, it would make my life so much easier!!!