The Container Store

Friendly service and on the smallish side for store footprint. Which explains why I couldn’t find what I was looking for. But, fairly organized so easy to look for the thing that will help deciliter your other things.

Big store with a ridiculously large collection of boxes — specialized right down to Christmas wreath storage.
My first visit there, the staffing seemed a bit thin, but when I found them, what a pleasant surprise. They were dealing with 2 – 3 customers at a time and doing a great job. The cashier was handing a difficult customer with patience & courtesy and made a point later of apologizing for the wait — which was not excessive.
Overall, I was treated as well as my best retail experience by the staff here — all of whom seemed focused on creating repeat customers. Which I will be.

Yes, this container store has a lot of … containers in it. It is much like most of the other container stores by stock. I’ll give them that, all of these stores are well stocked and the same.
Staff is nice and friendly at the counter but the rest of them are no help at all.
The reason why I can’t give it anything more than 3 stars is how expensive it is. Legitimately, we saw that there was a shelf we were getting at home depot (around 100USD) here, but you could pick the individual parts. So, we thought it would either be A) a good deal B) the same price.
Nope, when we got to the checkout it was over 400 dollars for the shelving. Insane! Some of the cheapest stuff here is like 100USD, and the quality is just negligible.
I think that this place is good for smaller stuff … like shelf liner … but you could seriously drop a lot of dough without noticing it here.

Wow, I can not believe that I spent 3 hours in this store yesterday and I must return. I thought I had bought the entire store out, however I only made purchases from the Kitchen Department, I must return and hit the Office Dept., the Closet Dept, The Gift Wrapping Dept and on and on.
While there yesterday they did a Demo on gift wrapping for the holidays, sooo many neat little tricks to make your packages POP!
They served Apple Cider and Cookies (so kool)
The Container Store is sooo FUN, we have always gone to the one at the Grove, however this one is much easier for parking.
The sales persons provide the friendliest customer service, sooo helpful, they all give service with a smile, they really seem happy to work there and happy to see you.
They carry so many space saving items, one could not image how well you can organize your home or apartment with the items they carry, they have items that will double your space. The koolest thing is that they carry both new and old school items as well. I needed more room in my kitchen at home and with the items I purchased I now have space left over.
They have the largest selection of trash cans, boxes for shipping or storage, wine holders, shelves, containers for every room, a complete gift wrap department and several little gadgets that you did not know you needed, LOL
Before I forget I am a proud POP member, I can’t wait too receive my POP reward via email for December, I will save 20.00 towards a purchase in December.
So hurry in shop and get your POP rewards to use for the holidays!

Walked into the Container Store for the first time with my child and expected to do the whole self service thing that we all do when shopping at Target, Home Depot, Lowe’s, Kohl’s. A friendly woman with a gray and silver highlighted bob hairstyle helped me from start to finish.
I was so surprised at the level of customer service and her patience + accommodating disposition. It is a real treat to have a knowledgeable employee help you find exactly what you need as well as suggest other items that will make your life easier and more efficient in terms of storage and organization.
I will definitely recommend this employee when any of my friends or family members are going to visit the Container Store. She is an asset to her company, and very kind to boot.
Good customer service makes all the difference in the world.

I have been a big fan of the container store for over a decade. I love the mecca of organization and gadgets. The prices are reasonable. The store has a nice layout and helpful employees.
They handle all your home organization needs.
My toddler is also a huge fan of this store. He loves the broom area and the big boxes he can pick up and stack. It is one of the few stores that he enjoys going to.
I am a huge fan of their apothecary jars and their travel bottles. I have had the same set of these for around 15 years, and they all look fantastic.
In the back they have a sale area. I have not found a gem there yet, but you might get lucky. If you sign up for their e-​mail list a few days prior to your shopping trip, they will send you a 10% off coupon.

Amazing selection of containers for the home or business. Most of the stuff is cheaply made in China but what isn’t in this day and age?
If you have to have it, buy it. Personally, I prefer to buy online from Amazon or eBay if I can to save $$$.
Located off busy Sepulveda Blvd which has horrendous traffic, in a busy, fairly new mall with other stores like Whole Foods, Best Buy, and restaurants.
Why 4 stars? For the tremendous choices they offer. A one stop kinda store.
Go for it!

As a person who is trying to become more organized and is already OCD on certain things, this place is heaven on earth.
They have every possible container, type of storage, and organizational stuff anyone can ever dream of. The employees are very helpful, especially when I was buying my new desk and bookshelf (Props to Marilyn who helped me & my mom select which one would be good for us and this other girl whose name starts with a J I believe for accurately measuring the desk I ended up getting so it would fit my semi-​small room space). I’ve had a great experience here and I love coming here whenever I get a chance or whenever I’m feeling inspired to organize my stuff!
This location is especially great to shop at because there’s also a Whole Foods a little down the ways so if you are hungry and/​or thirsty, you can eat, drink, and browse around :)

This is a huge Container Store! Very well organized (which I guess is the point of them even existing!). Was able to find a desk organizer as a gift within five minutes. Friendly, quick, and attentive staff. Parking is excellent at this location.

Had a great experience the staff was mighty friendly and helpful will definitely come back to this store

Shoutout to Marilyn and Hector for what would have otherwise been a dreadful shopping experience.
My beau and I went to The Container Store because we had received a 20% off coupon for our move to Southern California and we’ve found ourself with more things than places to put them. TCS was exceptionally busy for a Friday night and after finding items that we liked (Elfa shelfing) we weren’t able to find anyone to assist us with pulling the items from the floor. It seemed like all of the associates were helping other couples with bigger purchases and we went unnoticed. I was about to give up when my boyfriend encouraged me to go speak to the register, which is where I met Marilyn. Marilyn radioed back to the associates who were all busy, but then Hector volunteered to come off of his break a minute or two early to help us pull the shelving we liked. Hector spent time with us making sure we had the right size and Marilyn rang us up after we were done. Because of this dynamic duo we’ll certainly be back to this specific store. Thank you, guys!

My husband and I have been huge fans of the container store for years and we’ve spent several thousand dollars there recently. All of our experiences in the past have been exceptional. The customer service is beyond great with all the employees so knowledgable and helpful and friendly. We love the products so much that it’s the first place we go for our organizational needs.
Today however, we had a very different experience. One that has soured us on one of our favourite stores. We have a rather large purchase that we need to return and plan on spending the credit in store to make sure we get the right thing for our home. My husband called a few days in advance to make sure it’s all okay since we have a brand new baby & it’s a lot of work to haul everything out of our second floor apartment & load the car with the products and our baby.
When we got there, the manager on duty, Ed, was the first person we met. My husband began explaining what we were there to do & before he could finish, Ed cut him off and told him he couldn’t do it. My husband told him that he called ahead to make sure it was okay and it was, so he pulled up our file (we’re POP Perks members) to see if there were any notes about the phone call on file.
My husband was a little frustrated with the way the manager was speaking to him, so rather than staying in the conversation, he went for a walk while I stayed to talk to him. He went on to tell me the return policy (which is valid for our purchase) & then said «look, it’s 30 minutes before closing on New Years Day. If you feel like you’d rather deal with someone else, because you don’t like my vibe, please come back & talk to another manager.»
My jaw literally dropped & I clarified «So you’re telling me that you don’t ‘feel’ like doing this right now, so we need to come back later.»
He said «I wouldn’t use that phraseology exactly.»
My baby in tow, a cart full of their product & he’s sending me away. I’m appalled and extremely disappointed in our experience today. This is not the way to retain loyal customers. If you asked me yesterday whether or not I recommend the container store you would have received an enthusiastic «absolutely» now, I can’t say whether I’ll ever step foot in the store again and I certainly can’t recommend it to anyone I know.

Had to write to say that Mark the Elfa designer is amazing! He was kind, knowledgeable, and didn’t try to up-​sell me. He knows his stuff! Highly recommend this designer and the store itself. Can’t wait to use my Elfa product!

I love this place! For an organized person like myself, it’s a dream come true. The customer service is great and they had a beautiful Christmas wrapping «section» this year. Thank you!

I did it. I had to purchase another chocolate bungee chair. Bought one last week and darn if he doesn’t love mine and demand one of his own. So another bungee chair purchase and I must admit my little home office looks simply fantastic with matching bungees.
Catie was a gem, helped retrieve the chair and was swift in the checkout process.
On to the next organization or «spiffing up» project!

This store has everything you may want and need for storage, big or small. Great for organization.
Some of the stuff is well priced. Other items like the plastic bins and containers, you could price shop and sometimes it’s the best price to peers, other times you could find it cheaper at either Target, Bed Bath & Beyond or other places, even comparable items at the $ 0.99 Only or Dollar Tree stores.
They have display cases for knick knack collectibles as well as stuff to keep your stuff separate and secure.
They have small containers and large ones as well as various and odd sizes and shapes to hold just about anything and everything.
You’ll get good if not great ideas here ‘tho, and it’s a fun store to shop, very spacious and organized.
The service here is friendly. The return policy is outlined and fair.
Parking is easy of course in the El Segundo shopping mall plaza outdoor parking lot.

LOVE, LOVE, LOVE! This is a happy place for all people suffering from OCD or someone that just loves to organize – like I do! I love cleaning and organizing. That’s what I’m about :) I threw out mine and my husband’s shoe boxes and replaced them with clear shoe box containers. *angelic noise* My closet is now neat and organized!
This place is amazing! They’ve got containers for containers! Containers ranges from the kitchen to the bathroom to the closet to the living room! This store is on the expensive side, so I’d only go here for containers that I won’t be able to find at a cheaper place like Walmart or Ikea or something.
What’s even more amazing is that it’s located next to a Home Goods, so I can just walk there to do more shopping! I love it!

Convenient container store close to work… so when I need something, I can usually swing by during lunch to pick it up.
Sales staff and elfa designers are very helpful here and seem to be more knowledgable than Costa Mesa and Pasadena, but that may just have been the person we were dealing with. I mean I’ve never had a bad experience at any store, this one just stands out more to me.
Parking is really easy here, unlike the two aforementioned locations, which makes us more likely to get stuff from this store; esp with the click and pickup option from the website.
If it was close to home, we’d be here all the time.

I use to poke fun at the idea of a place called «The Container Store».
Use To.
This is the place to flex my Metrosexual Muscle and get those things that can help organize a home, and get them with outstanding service to boot.
Yeah, I’m sold on the hooks, hangers, baskets and containers this palce offers.
Also, I never thought I could get so excited over wicker baskets to organize my bath towels (WTF?! Did I just write that?)!
TCS is a great store that offers more than containers, they’ll even help you organize that mess thats in your closet.
Come on down!

Containers of every kind and shape, all arraigned neatly and just begging you to buy something. Priced on the high-​side for some of the same things you can find elsewhere. But this store WILL give you some novel storage ideas. It’s worth your time just for the walk-​thru.
People get excited about containers.