Applebee’s

I wanted to update my review because I visited Applebee’s again yesterday for the first time in quite a few months. I was disappointed. Usually my family and I have a great time. We walked in early on a Thursday morning and the restaurant was not yet filled. The host seemed a little… Off. I couldn’t tell if she was upset or if she was stoned? Her eyes were glassy and she smelled smokey. We had requested to sit in the front of the restaurant by a large window… She persuaded us to go in another direction even though mostly all the booths were open all over the restaurant. We did as she said… Didnt want to cause any issues. Our server was nice… Food was ok … Eventually our server got really busy and kind of forgot about us. I do love Applebee’s and we travel a good 35 minutes (that’s why we only come every few months) so maybe we will just be taking a little break from this place.

Terrible, awful, unprofessional… from the under cooked steak to the 45 wait to get a refill on my drink to the absolute rude server and even more rude Mgr when I asked to have my steak sent back just to be cooked a little longer and she says well you did order medium if you wanted it well done you could if just said so the first time… I will not be back

From the welcome to our waitress Shannon this was a great experience. Wedge fabulous so was the shrimp scampi. Highly recommend this restaurant.

My friend and I went here for lunch today, both of us ordered french onion soup and that was the only thing that came out correct. For an appetizer we ordered mozzerilla sticks, they were brought out and were not fully cooked, had to send them back. Our meals were brought out, I had the 4 mac and cheese with chicken fingers. I asked for the chicken and sauce on the side of the plate. Chicken was still put on top of the mac and cheese. My friend asked for Mayo on the side, for her sandwich, no mayo on the side. She also asked for another song once again they did not bring that. I would not suggest going back, I am not sure if it was our server Marissa’s fault or the kitchen, but there needs to be better communication between the two. Unfortunately, the manager was not going from table to table to check in on their customers — we waited for awhile but had to get to the movie we previously bought tickets for.

I have been to this applebee’s ½ a dozen times. The second to last time I was there, they ran out of my beer. Last time my GF got a salad with dressing on the side. When she asked where the dressing was, the waitress said, look on the bottom under the lettuce and said if it isn’t there we’ll get you some. Really.

Sorry to say, That after (2) years of going to this location, I’m done !!!, Food was so-​so. Service was O. K, But when I ask if I can get onion rings instead of F. F, And was told by my server that it was O. K, I do not aspect to be charged for them. I asked my server why was I not told of the up charge, ??? Why !!! Subbing out Onion rings for fries should not be a big deal, When she asked me if I wanted to speak to a manager, I asked if it would make any difference, She said probably not… I then asked her why she did not tell me of the additional charge. Understand, It’s not the additional money that bothers me, It’s how many times do they do this to there customers with out telling them. Can ad up to some extra money for them and the expense of the customers. Anyway what’s done is done. They lost us as customers,.
Done, Finished, Fanito…

I’m normally not an Applebee’s person but I must say when I drove past and saw they have Veteran parking I decided to grab lunch food was good, beer was cold. Everything was as it should be but I love the respect for the troops. Thanks you Applebee’s for the respect :)

Great food. good service. they have a good deal 2 meals and one appetizer for $ 20 or $ 25! Good selection too. The spinach artichoke dip is the best here!

Just got a to go pasta! It was delicious & the young lady who took my order through the phone was so nice, explained to me the difference between the pasta’s and they had my order out fast! Loved it!

Great service at the Elgin Applebee’s! Our server was very patient when our two young children were ordering.
The only con would be that the order was slightly messed up. The manger promptly gave us the right food!

We have never received any better service than we get from the Applebees in Elgin. The Manager, named Connor has been exceptional in making sure that you are greeted and served in a very reasonable time. We typically eat there on Friday or Saturday evenings and it is busy! Getting people in the door and making sure they are servfed timely and with quality portions has been a great experience.

We went there Saturday at 5 pm to celebrate my daughter’s 19^th bday. It started out fine, got a table for 7 setup pretty quickly but it was continuously downhill. It took forever for the waitress to take our food order, then the runner’s asked who had what side instead of asking the wellness of their steaks so we all got the wrong one and I got the wrong side dish, had to send it back twice to get it right and since they took my steak with it of course it came back cold. We were told we would get a complimentary birthday dessert but it never came, finally tracked down the waitress, who seemed surprised we never got our dessert, to ask for the check. The manager never came back to check on if anything was corrected. we drove almost an hour to get to this location and will not bother again!

Service is very bad here and the food is mediocre at best. When we complained to the manager, he said nobody ever complained about the service before. Guess he hasn’t’ read the reviews on Unilocal!I can see. why so many Applebee’s have closed.

7oz steak on the 2 for $ 20 is disgusting, I don’t recommend it to anyone, nor can I believe it’s $ 2.59 for a soda!

Went there for lunch today and everything was great. Our waitress, Lucia, was very friendly and helpful. She made sure that our drinks were full multiple times and she did a marvelous job of keeping all the tables in her section clean and organized. The food was also delicious, I will be going back there.

My niece and I went for a visit around 4:00 pm on a Sat. It was pretty busy. The host was not accommodating to our request for a booth because he didn’t feel like taking us through an alternate route away from a crowded section we could get through and made us sit at a table close by. The pasta shrimp dish was undesirable. In fact it was the manager who took the plate of uneaten food from our table and didn’t even act concerned that none of it was eaten. Our server was fantastic. I wish I could have remembered her name… she had short hair and was a little bit older.

Good food and ambiance.

Horrible! I usually try to post Atleast something positive for restaurants but I can not for this one. I had to ask for fresh water 3 times because the water kept coming with stuff floating around. I went for their signature item and they I guess don’t serve it anymore but it’s still on the menu!!! Service was horrible. Will never return and will never recommend this place. I see now why so many closed down. Times are tough which is why they should be doing better. It was not busy yet took forever for our food. Just disgusted by this place.

So, we had gone for lunch out here. Had one appetizer — boneless chicken wings (10 pc) — half with hot buffalo and hot with asian chilli and both were good. Then I had thai shrimp salad and my friend had oriental chicken salad. We finished it off with Blue Ribbon brownie. Good sunday brunch I should say :). Staff were pretty friendly and ambience was good.

Came for dinner on a Friday night and waited about 15 minutes for a table for 8. The table was actually ready before all the people arrived, so it worked out well. I feel like they have really expanded their menu since my last trip to Applebee’s. It took a while to read through what they have. There were good deals, like 2 for $ 20 where you can get a 3 course meal for 2 people or the pick 2 items for $ 11 or $ 12.
I went with the green goddess wedge salad and garlic rosemary chicken pasta for $ 10.99. The wedge salad was great! It came with a creamy dressing topped with blue cheese, bacon and nuts. The pasta was also good. The waitress asked if we were celebrating anything and we told her it was one of our friend’s bday. Later, the waitstaff came over to sing a short bday song and gave her a cup of ice cream.