CarX Tire & Auto

I was stepping out this afternoon and when I got into my car and turned it on, I got a warning that my two front tires were very low (at 26 psi). So, I called my car assistance (through my insurance, that I pay for) and, they couldn’t find any towing place that helps with filling my tires with air but, they would tow me to a shop or send someone to show me where to find my car battery. I just learned that to get to the battery on my 2011 Chrysler 200 you have to remove the drivers side front tire, then the wheel well cover. Uggghhh! Anyways…
I decided to call a few muffler shops to see if they might be able to help. The first place I called could help me but they were very busy and it would be a while. Next, I called Car X and they said they could help right away and there would be no charge (unless they had to remove the tires, etc., which I understand). So, I drove the car to Car X (just a few minutes from my house) and they took it in right away, they filled all the tires with air and I was on my merry way.
Service Advisor Miguel Garcia was very nice and pleasant. Thank you!

Let me start by saying, previous Management no so good from about 2 years back. New Management is very good, and I have been pleased. I decided to give them another try after a coworker started taking his car back to them after they hung the new Management sign up. He used them 2 – 3 times no issue and was pleased so I figured they were close to work I would give it a try. Had them do an Oil Change first, they were quick and clean. Then a few months later my truck had a exhaust issue Justin listed to my problem called me timely with a diagnosis and a fair price, I gave the ok and they took care of it 1−2−3. Great guys hope they keep up the good work will take my truck back to them for service! Thanks

I would like to recount the excellent experience I had dealing with Justin Edwards, Manager of Car-​X Tire and Auto in Dundee. I had estimates from two other entities for repairs, and Justin not only completed the repairs promptly and courteously, but for well below the other estimates. The shop has a pleasant atmosphere, and he and Miguel were taking care that the floors were clean and dry on this very rainy day. The work was done as agreed for the price agreed, and I am returning in two days, at Justin’s suggestion, to make certain that my car can pass its emissions test. I am very happy with the service I received, and I am taking all of my business to Justin, who has a complete understanding of what is necessary to make this customer happy.

I have been coming to this Car-​X for years. They have always treated me right. Everyone should know a good mechanic you can trust, and that is these guys.

My car broke while working just down the street at a haunted house and after having taken a look at it, one of my friends said it was a pulley on the water pump and not to drive it home. The next day I called these guys on a lark because they were the closest. They gave me a quote to replace the water pump. After I got my car there and they took a look at it, they told me it wasn’t the pump but just the attachment which was literally half of the quote they gave me in the first place. Could’ve replaced the pump and never said anything, but they did the honest thing. They fixed my car super fast. The guys in there were super friendly and knowledgeable. I would go there again in a heartbeat.

Used my Groupon coupon here this morning. 25 bucks for an oil change, tire rotation, wiper blades and 20+ point inspection. Not bad at all. Good service and very informative service manager. Car was completed in a time that was requested. Also found out that they are an emissions testing center! Bonus.