Safelite AutoGlass

One star is WAY too generous for this «business».
We had a 10 a.m. appointment (but came 20 minutes early) for a cracked windshield repair. Upon arrival, we were the only waiting customers and were told it would take no longer than two hours. At noon, we had still received no phone call that our vehicle was ready. We decided to walk back to the garage to check it out, and what we saw was RIDICULOUS. Our vehicle’s original cracked windshield hadn’t even been taken out yet despite the 2+ hour wait time, and there were at least two employees standing around it doing nothing, one eating cheetos. We were then told it would take only 40 more minutes, and given some poor excuse about the difficulty of the make and model of our vehicle. We ended up waiting four and a half hours in total. When we finally got our vehicle back, there were tiny bits of broken glass throughout the interior that they failed to clean up and our rearview mirror had been mounted in the dead center of the windshield instead of at the top of it. Absolutely terrible experience, we would not recommend it to our worst enemy.

This review is a bit late, I had a service call back on June 4^th, 2015. I had a small chip in my windshield from a small rock. My Ins. recommended Safelite, and I know why… wonderful service. Made the initial calls and they had me set up for the next day. Just like the commercial, I received an e-​mail with and approximate e.t.a along with the technician’s picture. Kennith K. was awesome, very knowledgeable. After a quick fix, he went on to clean all of my windows. I have recommended them to others already. A+++ all around.

I needed repair work done. Pete and Joe were fantastic. Did the work professionally, fast and efficient. I would recommend them to anyone.