I have been in contact with this guy(Rob) eight days ago … and four days ago and I started the order over two weeks ago. I was promised chips to be delivered as of Fri Mar 5. The party event committee is gonna roast me because I didn’t get this done zero updates and zero results as of Mar 5 If you wanna be stressed about getting custom poker chips, order from these guys. I did a basic two sided chip with custom lettering In short, avoid these guys **UPDATE ** after many email, the art was pushed ahead and the chips look great They were overnighted to arrive hours before my event where I had ordered them one month out Do yourself a favor and tell them your event is two weeks before the real event so you’ll have some cushion **************