Darpet Windows, Doors and Trim

Ordered doors for basement finish. Darpet never placed the order with the manufacturer and didn’t notify us until expected delivery date. 3 weeks wasted. They tried to make it right and re-​order the doors. Then they didn’t ship from the manufacturer and arrive on new expected date. Another 3 weeks help up on our basement. 6 weeks in total. BE CAREFUL AND HAVE A BACKUP PLAN IN PLACE. One star is too nice, but it is Christmas after all!!!

Very friendly and by far the best prices

One star is truly a huge complement. Iwrote a review on Darpet, it was up for a while and now it is gone.
It had a terrible experience with them, especially their manager — Big Boss .
I am wondering what had happened to my evaluation of the business?

I’ve purchased doors from Darpet on two occasions. The first time I bought 6 solid-​slab doors to replace 6 of the 18 hollow-​body doors in my home. I price shopped around for a while and settled on Darpet because they had the best prices. The checkout process was a breeze and they helped me figure out what size doors to get based on the measurements I had taken (first-​time door buyer). The doors were delivered about a week later and looked fantastic. They look even better hung.
Recently I went back to darpet and purchased 12 more doors to replace the rest of the hollow-​body doors in my house. The second time around, I dealt with the same representative as the first time, Bryan. Bryan was helpful again in helping me determine the best size doors. Darpet is an enormous regional supplier but their office is nice and small and the representatives all seem very friendly. Like the first time, second time around we got delivery a week later and the doors all looked great. I recommend Darpet based on their prices, quality of doors, and great customer service.

BEWARE!!!
Ohhh my …
Please save yourself headaches those people are not serious businessman …
Completely disrespectful to customers …
They will kiss your ass just until you spend your money and then… You’re on your own…
Especially guy that pretending to be a big boss
What a jerk… he doesn’t know how to deal with customers at all (rude, mean… etc. Etc)
No more business with them at all!!!
Btw;
Went to competitor and get much cheaper prices and with full respect to customers

Worst place to purchase anything.
I was enticed by their prices, but at the end payed more than I would anywhere else. They reversed my door swings from what I have told them on 4 doors. I did not pay exact attention to the final estimate and was told it is my fault and I have to pay $ 450 extra to have it exchanged. It is not the worst thing that happened.
Once I received the bi-​fold doors, it was to be identical to my doors; but it look not even close. (Narrower edges etc). When I contacted them about; I was told that it is how it should be.
Terrible place to buy, take your business anywhere else.

WOW! 1 star is actually a compliment. Long story short, we ordered doors for a closet we just had built. We were promised they would be in on a Thursday, so we hired the contractors for an extra time to pick up the doors and install them. The contractors went to pick them up and were told they wouldn’t be ready til Friday. Then they said they would deliver them Thurs afternoon. Then they said, oops, they aren’t in stock.
Sweet, so I’m out the money for the contractors and I got no doors. All we got was a sorry, it was an oversight. Wish I read the reviews before we dealt with them but s*&t happens. I’m positive you’ll be able to find a more reliable door place.

We just renovated our home and replaced all the interior doors.
Nice guys but contrary to what their website says most doors are NOT in stock. Not great communication and somewhat long delays. On the up side the prices are good so if you are not in a hurry and can tolerate unexpected waits this is a good place for doors.