Awesome Carpets and Tile Cleaning

Awesome job. This husband and wife team IS awesome. I used Groupon for this and it didn’t deter them from doing anything less then what I would have expected. I also was ok paying for 2 extra rooms (there was a limit of 3 rooms on Groupon). I will definitely use them again.

worst carpet cleaning ever!
I’ve used them before and had great service & results. But this time when the service guy showed up and realized I used a groupon his attitude changed and he lectured me how little they get when a groupon is used.
He spent less than an hour on my 3000. Sq ft house, he banged his equipment around and didn’t even take his shoes off. What a waste of money! I now have to call another company to get real service.

Great job, 2^nd time we used them and will use them again!
Thanks Jerry for a nice clean carpet again!

At best I’ll give him a C. He charged me $ 20 extra because it was a long reach for the hoses. The carpet cleaning was average and the carpet was wet for the rest of the day. When he was done he threw the hoses to the ground (I live in an upstairs condo) and broke a potted plant below. He obviously saw it when he picked up his hoses but he didn’t say anything. Had to replace my neighbor’s plant for another $ 10. Would not use again mostly because the $ 59 carpet cleaning cost me $ 89 and the cleaning was average at best.

I have used them twice and they were great both times. He showed up on time, helped me move some heavy objects and the carpets looked super clean!

AMAAAAAZIIING! I called his wife to get a super last minute steam clean on a house before we moved in ON labor day. We told the guy we wanted it done early so we can move our stuff in quickly. He said let me call you back in 5 minutes and I’ll let you know. He called right back squeezed me between 2 appointments he had. NOT to mention I’m way out in herald. I appreciate his business! Our carpet went from stained and flat to brand new looking an fluffy! Thank you for coming out on such short notice! Will definitely refer you to ANYONE needing their carpet cleaned!

I created a Unilocal profile just to give this rating. I can not believe the disregard that this company has for their «customers». I called and text the company with no response. They were supposed to be at my house to clean our carpets, and they did not call or show up to do the job. I wish I would have looked at these Unilocal reviews before I purchased a groupon through this company. Now I am stuck with GROUPON credit. Is this what we get for trying to save money? Very unprofessional, non responsive, they do not even deserve to be open. Just because someone purchased a groupon does not mean that they do not deserve good service. I didn’t receive ANY service! Like a previous Unilocaler posted, DON’T BOTHER…

Thanks for NOT SHOWING UP and NOT ANSWERING THE DAMN PHONE when we called to find out where you were. If you don’t want to honor your groupon customers then don’t advertise on there. It looks like we are not the first people you have pulled this on. TERRIBLE WASTE OF TIME,… super irritated that we sat here and waited for 2 hours like a bunch of idiots.

Made an appointment and they never showed up or returned my calls. Don’t bother.

I purchased the Groupon to have my carpets cleaned and Jerry did an awesome job!
My beige carpets are original to the house (about 13 years old) and have had a pretty rough life. I had them cleaned when I moved in about 4 years ago and I paid way too much.
The carpets looked great and I’ll definitely have Jerry do all my carpet cleaning from now on. You should, too!

We have white carpets and children and grand children on them all the time. Our carpet was very dirty and stained. Awesome Carpet Cleaning did a great job got all the dirt and most if the stains out we could not be happier! The owner, Jerry, was friendly, professional, customer satisfaction is a viciously a priority!

So I have an appointment between 9 and 10 today for carpet cleaning. We moved the furnitures out of the way this morning and waited until almost 11am. No one called, I called them and the first thing the lady said was «let me check my calendar». «Oh, yes we have you on our calendar today but we have problems with vehicle so we can’t come out». WTF? I would appreciate a phone call so I know what to expect! Sorry but I don’t do business with this kind of customer care.

I recently purchased a Groupon for a carpet cleaning valued at $ 389.99 for $ 59.00. What a great discount, right?! NOT! I will give it to the person who cleaned my carpets, he was quite professional. The person who took my appointment seemed to be inconvenienced by my trying to find the earliest available appointment that she had. When my carpets were cleaned, they weren’t as clean as they are when I have my regular guy do them for $ 79.00 (not a discounted rate). The carpets were completely WET, not damp, when he was done. I had to turn my heater on the highest it would go for 6 HOURS in order for them to become damp enough. I can’t say that I would have paid $ 59.00 for this service, let alone the $ 389.99 that they think it’s worth! I just couldn’t believe what I received in terms of service. Don’t go to (Not So) Awesome carpets, it is a rip off!

I think I just got ripped off with a Groupon deal. Guy added $ 129 in supposed extras that wasn’t included in deal. I didn’t question the guy and just paid him.
As for the quality of job, one of the worse job by a professional ive experienced. Maybe his process. Mist the carpet with detergent and steam vac with clean water. Sounds good but doesn’t give deep cleaning because detergent never reaches the deeper stains or dirt.

I usually clean my own carpet. Just a couple of years ago, I bought «The Rug Doctor» from Sam’s Club for over $ 400. Even with this expensive machine, I was spending a whole Saturday cleaning my carpet. It was a lot of work. I was referred to Jerry by a friend. He did an awesome job! and the price was great. I have never been able to do the stairs very well. Now they look great. Anyone interested in a practically new «Rug Doctor»?

Jerry is a perfectionist and did a great job. The price he quoted was the price I paid. No surprises.

I really had high expectations for this company. My boyfriend had his floors cleaned at his house and they did a really good job so he recommend they do our carpets to the house we just bought. Let’s start with the good, when I called to make an appointment to have them do all the carpets the lady on the phone was really nice and accommodated me even when I had to reschedule. And when I had questions about who should show up to the house first the house cleaning crew or the carpet people the lady insisted that the cleaning crew should so that when they dusted all the piled up dust would not fall on the carpets-​awesome tip. Also we called them on Friday to set something up for Saturday and although it was tough to do it they agreed to come over. Additionally let me say that my new home was one where the previous home owner took off his shoes– the carpets had minor stains (2 light ones) and we just wanted them clean since we have a very active 2 year old who spends more time on the floor falling down than running towards moving cars.
Now the bad, okay so the cleaning crew who was working their butt’s off to get my house move in ready was still working on the house when the carpet crew got there (the guy and his daughter) so I appreciate Awesome Carpets accommodating them. Now I was not there so I am just going on what the cleaning crew was telling me and that is that they were very rough with their machine on my home. They told me that I should check out my walls and stairs since they felt they may have damaged them– (the cleaning crew called me twice on my phone to let me know they were concerned with how rough they were and that they were being ordered to move things by Awesome Carpet).
Okay so picture this our new house is COMPLETELY vacant there is not one piece of furniture in the whole house. Our cleaning crew was nice enough to let me know that the sheer curtains that did not look so dirty to me at the time where hella dusty and asked if I wanted them to be brought down. I said sure and they did so for the both the living room and bedroom so I could wash them or dispose of them. This did not appear to be a big deal except that Awesome Carpets did not want to move the curtains rods or curtains (these curtains were not even the heavy ones at that, these were the see through light ones) and asked the cleaning crew to do it?!? Not kosher at all!!! Seriously you can’t move the dam curtain rod and curtain that weights as much as an ice cube!!! (Awesome Carpets should of let me know in advance). As you can see this upset the cleaning crew and I really thought the cleaning guy was going to punch the Awesome Carpet guy in the face– he was livid and felt disrespected. Wait it gets better since I did not get there until they were already working downstairs because they started upstairs when I went upstairs I noticed that because there was a curtain rod on the floor they did not clean the carpets all the way to the wall– what the hell?!? Luckly I got there on time to move the curtain and rod from the living room out of the way before a brawl between the carpet guy and the cleaning guy erupted– I think the cleaning guy would of won even thought he would of been a little tiered from cleaning my house for 5 hours lol. The two stains on the carpet remained and they were in and out in about an hour for a 2500 square foot house…
After the check cleared for $ 294 I’m not sure what the heck I paid for because I can’t say our carpets were any cleaner than that they were at first, not that they needed much work to begin with. Ever had that feeling you were ripped off? Yeah that was my felling exactly afterwards.

Made an appointment because of all the great reviews, but this has to be the worst service ever.
I called to have my couch steam cleaned and talked to a lady who was professional and quoted me at a price that was very fair. I set my appointment for 4 pm on a Wednesday. At 5:15 I called twice with no answer. I then texted the number…
Me: are we still on for the couch cleaning?
Awesome Carpets: No.
Me: I thought we made an appt. last week, expect a Unilocal review
Awesome Carpets: I apologize i’m out shopping with a friend, so this is really difficult to do right now. Im working on it
WHAT A JOKE OF A BUSINESS, WENT TO STANLEY STEAMER FOR A BIT MORE

Bought a living social voucher for 3 rooms. The guy only cleaned traffic areas, he did not move any furniture. The traffic areas did look better but I won’t be using this company again.

I thought my oriental area rug couldn’t be steam-​cleaned, but I was wrong! Jerry got it back to its bright, colorful best — and it’s so soft!
I don’t have a lot of carpet in my home, but what I do have belongs to Jerry. He’s quick, clean and neat, and gets in and out without a lot of fuss.