C & T Specialties

C & T has supported our Memorial water polo tournament for the last 10 years. They have always done their best to provide two of the most memorable trophies each year. Bruce never disappoints! This is the best trophy place in the area!

Awful.
I took in a pocket watch that is a family heirloom to have my initials engraved on the back. It is one that has has been having initials engraved on the back for 90 years.
C & T offers engraving services and the lady who owns the place told me that while the font would be unique that she could do it with no problem. When I went to pick up the watch, the initials she had engraved were engraved at about the depth of a surface scratch. Not at all consistent with the existing engraving.
I asked her about it and she told me that it was not her fault because she didn’t know what kind of metal it was and every metal is different. I pointed out that the other engravings on the watch were fine and she said that she didn’t know how they did it.
When I asked how what she did could be either fixed or undone she said it couldn’t and that was that.
Furthermore, she then told me that she has only been engraving for a couple of years and doesn’t really know the intricacies of the craft. Had she told me this up front, I would have gone somewhere where the people are experts at what they are being paid to do. But now what I have is a 90 year old watch with completely mismatched initials in terms of the quality of the engravings on it.
She ruined a family treasure and her attitude is that since she doesn’t really know how to engrave, even though that is a service that she offers, it isn’t her fault or responsibility.
Terrible work, terrible service, irresponsible, unprofessional, and inconsiderate owners. The worst!!! A disgrace to Elk Grove businesses.

Great service. The owners are great they are very courteous of their customers. Went in during the holidays and they were very busy, they had my robe done within a week with the busy holiday and all. The prices are very inexpensive as well, very affordable. I got a robe embroidered and they let you pick the color lettering as well as the font. Will be going back they do many things there such as trophies license plate frames embroidery etc. Great place to go.

I had a great experience at C & T. The staff is so friendly and I loved the engraving. They went above and beyond by helping me to my car and had everything done on time. I had 20 jewelry boxes that needed engraving and they made them look perfect! Very fair pricing! Thanks!

I went here to have my sons name embroidered on his soccer team backpack. All of the players on his team have the same backpack and it is impossible to differentiate between the bags. I paid 15 dollars and the bag was ready in a few days. The woman that helped me was friendly and they did a great job.

Don’t use these people for embroidery! I had only one item that needed one word put on it. I walked into the shop and the woman behind the counter greeted me with: «What do you want?». I told her what I was looking for and she proceeded to give me excuses about how much she had to do and about how the woman that was monitoring the embroidery machines was only there for another two days before Christmas. If you’re over booked, work harder, more often, or don’t accept new projects. Another embroidery company in the area simply told me that they are not currently accepting new projects. I did my research and was even in contact with Bruce via email before I went into the shop physically. He told me to bring my project in ASAP. I even told him when I would be there with it, but apparently there was a lapse in communication. I had no choice but to let the rude woman behind the counter know that I’d be happy to take my business elsewhere. I called Lids, of all places and they told me they’d have it done for me overnight. Don’t bother with this company. Just call the hat guys, they were super busy also, but had plenty of time to offer great customer service, unlike the people here.

I’m sorry to report this was a rather bad experience. This is my first negative review and I feel bad about writing it, but it needed to be said. I spent $ 273 on a 4-​day job with 14 shirts in need of screen printing. All of the imprints were smaller than the expected size and quite a few, nearly half were either off center or were far lower on the chest than the required specifications discussed at the time of the order.

Love these guys. We have gone to them with last minute BIG orders for years. They always accommodate us and have creative solutions for awkward items. Love!

The owners of C & T are very thoughtful and detailed in their work. Their genuine «human» and non «robotic» approach in solving my project gave me such comfort and the are «rock stars». I read all the reviews on their customer service before I moved forward with my company Tshirts and I’m glad I did. My research proved that C & T is the best by far!
All My Best,
Suzanne Glassman

C & T Specialties is a great company to work with. We have had many clothing products created with our logo through this company. Their embroidery equipment is top notch. Our logo has many different colors and is a difficult logo to work with and it comes out perfect every time with them. We’ve had many compliments on the embroidery on our products. They are very personable and I HIGHLY recommend them.