Herberger Family Elk Grove Funeral Chapel

At a very difficult time, everybody at Herberger’s went above and beyond to assure that the ceremony went smoothly. John and Belinda were available at a moment’s notice, remaining a calming force when nerves were frayed, Damien worked with us to assure a smooth and beautiful ceremony, and Randy was at the burial providing a comforting shoulder.
I would recommend these people without any hesitation.

My words can’t begin to adequately describe the caring and compassion Craig and his staff show towards the families they serve. A friend’s son died in Southern California. I called on a Saturday, and the answering service picked up my call. They were kind, and took my information. In a timely manor, Craig called me back and made the necessary arrangements for transport. I just can’t say enough about this team of professionals. They truly made a very difficult situation better.

Our family had several months to plan for our loved ones services. We checked several funeral chapels in the Elk Grove area and they all had the «basic to deluxe» plans to choose from. All were very equipped to handle our fathers final departure, but Herberger’s Family Elk Grove Chapel stood out from all the rest.
The minute I stepped inside their establishment I was greeted with the most heart felt staff I have ever met. The staff in the months after the first visit went up and beyond in every way. The initial paper work and process was comfortable and they seemed to care very much.
By the way, they were the least expensive of all the funeral chapels in the area.
Then the day came my father passed in his home with his family by his side. The hospice called the Herberger’s and Joseph personally came promptly to our home. We arranged to meet up to make the final arrangements at Herberger’s, which went very smoothly.
The day of the service we walked in the chapel and it was the most beautiful sight I have ever wished for my father. At the entrance there was a large bowl of Jelly Bellies the exact kind my father loved. Joseph went to The Jelly Belly factor and picked them up personally all the way in Fairfield, Ca. What a wonder surprise that he went up and beyond for us.
The Memory of Life service was absolutely wonderful, Joseph and the staff were very accommodating in every way. They even arranged for Navel representative to attend with «Taps» and a flag presentation to my mother. After the service we gathered in the reception hall. The hall was very adequate for the size of friends and family that had attended. It was clean, cooled and ready for our guest.
I can not say enough about the staff at Herberger’s Elk Grove Funeral Chapel. I recommend them in every way. I also recommend all who are looking for a funeral home to check around and you will see that Herberger’s are the best price, best staff and the best for final services.

When a loved one passes, the struggle of loss is already difficult as it is so choosing the best funeral home is important to help ease the entire burial process. My family and I worked with Jo who immediately made us feel welcome and well taken care of. Not only did he express his condolences but he worked patiently with us and helped accommodate our family preferences. He also offered various ideas and recommendations to make both the viewing and funeral days as beautiful and memorial as possible while considering our budget. One thing we really loved about this funeral home was that they were able to store a deceased’s body for a month without charge. Other places we went to charged for each additional day past 1 week — I cannot recall the amount but it would’ve been substantial.
The funeral home has 2 rooms to choose from. The room in the main bldg is strictly a viewing area and is designed with aisles and pillars. The 2^nd room is in the back bldg and has stained glass windows and chairs lined up facing the front (you are permitted to
arrange the chairs any way you want; ex: some traditions gather in small circles). My family and I chose this back room because not only is there a viewing area, but it also includes a kitchen (limited use of amenities; ex: can’t use the stove) and a reception hall where family can gather to eat and socialize. There are about 10 tables provided with plenty of chairs. This option also included tv’s and speakers in both rooms so you can play a slideshow or say a eulogy that will be heard in both rooms. The only drawback with any media you bring is they only accept DVD/​CD — no aux cord ports. One last con to the room is that there is an emergency exit behind the casket which is actually beneficial for safety purposes, but it doesn’t look nice behind the casket, so they have a fake tree to try to hide it. It doesn’t hide the bright green exit sign very well so we had our florist set up a backdrop to cover it. This room was able to accommodate our huge number of family and friends comfortably.
Jo did a fine job explaining the procees, coordinating with the church, leading the prayer during the viewing, and managing the procession during the funeral. The work they did to make the funeral run smoothly and beautifully is what I commend them most for. Many of our friends and family members complimented the entire ceremony and Jo’s use of words and symbolism to celebrate the life our loved one lived. The ceremony was absolutely beautiful — definitely the most epic funeral I’ve ever witnessed.
The embalmer did a wonderful job with make-​up and the entire presentation of the body in the casket. They even suggested bringing items that he wore regularly to add to his wardrobe to portray more of his unique character, and so we brought his hat and sunglasses. The hat was placed on his head and the glasses in his pocket. Although subtle, this helped enlighten and define who he was — through his own sense of style and use of accessories. We were also able to place a bag of his personal belongings in the casket (his jacket, blanket, shoes, deck of cards, etc.) that we believed he would want with him. Accommodations such as this is what made us highly appreciative of their wonderful costomer service — they definitely worked to tailor our needs.
The main reason why I’ve deducted a star is because there is no insurance on the casket, so when our wooden casket needed it, we had to reason with them aggressively for something to be done. I was very upset with the options given and later re-​addressed our concern. In the end, I was very grateful because appropriate changes were made and I knew our loved one was now peacefully at rest, in turn giving our family peace of mind. Jo and his co-​worker worked very hard that night to ensure our satisfaction.
Another reason why I’ve deducted is because the caskets here are expensive. You can find the same exact caskets at other funeral homes for cheaper, but this funeral home does do price-​match so if you find something cheaper make sure to show them.
Overall, I am completely content and satisfied with this funeral home. I would definitely recommend them to anyone who has lost a loved one.

Our grandfather died back in 2009 and we used this chapel as it was convenient to some family members. It was the second most expensive chapel in the Sacramento area and it was the most useless. They did not call the church and make plans for mass, they did not coordinate the rosary, they did not provide funeral stickers, their DVD did not work (we were unable to show the video we paid for), they did not provide gloves for pallbearers, they did not help coordinate anything.
We decided to do the GPL and buy our own casket, because their casket prices were $ 1,000 higher for a wood casket than the other homes. When we did that that Bob guy was facial expression showed he was clearly upset, but then he got really happy when he saw the envelope of cash.
Bottom line it is a greedy establishment that did not care about my family or did the work we paid them to do. When grandmother passed away we used North Sacramento Funeral home, which is bigger, nicer, the staff really cares, and much more reasonable in cost.